Be prepared for relatively prompt response to your request for aid. HOWEVER, be prepared to get…read moreSOAKED!! You will be charged a service call fee - EVEN if you have them do the repair service!! It would do you well to understand that the parts used for residential irrigation are NOT anything more than low cost plastic. You'll pay as if you're buying brass machined parts. They'll charge you like they're doctors - PER HOUR! Put on a raincoat and get a HELOC loan. Ouch! Consider whether you really need them; try finding a company that ONLY charges the fee when you DO NOT have them do the repairs.

We've always struggled to find a professional and conscientious sprinkler repair service. Found…read morethese guys on a neighborhood recommendation and we were very pleased. Friendly techs that do good work!!

They were the only one who called me back the same day I called (within two hours actually). Two…read moreothers called three days later and two others never returned my call. Custom Sprinklers came out today on time giving me a courtesy call just before his arrival. The technician Sean was friendly and blew out the water from my sprinklers professionally and quickly. Custom sprinklers has my business going forward.

This outfit is the best. I've been using Custom Sprinklers for about 5 years now. I've never had…read morean unpleasant experience with any of the people here. They are all very pleasant and professional. The prices are competitive, the work done is always great and they are always on time. This is my kind of company.

Great service. Easy to work with. Have had same person…read morelast three or 4 years out for sprinklers.

Todd works hard. He's usually available to come when something is wrong. He was a little later this…read moreyear to turn on the system but I'm happily watching the sprinklers when they come on.

Ron and Cody came out today for the 1st time. They did a awesome job and have my system running…read moregreat. Took time to get all the coverage I needed and were very patient with me. Set up my timers and I would recommend this company very much. Thanks Ron and Cody

I called and left them a voice message but didn't hear back from them. If they can't return a…read morephone call, I don't trust them to do the work. Later - They called back three days later but I already went with Custom sprinklers who called me back within 2 hours.

Foster Irrigation installed my lawn sprinkler in 2022. The warranty stipulated the customers use…read moreFoster Irrigation to winterize for 5 years. In the fall of 2023, I made many phone calls trying to schedule winterization without success. In mid November, I finally got a hold of Susan, the secretary. She was very rude and insisted that mailer had been sent to me which I never received. She said that it was too late for her company to do the job. I had to find another company for winterization. Don, the owner agreed to honor the warranty while skipping that year's service (I had his email response). Despite my unpleasant experience, I called the company anyhow in late September 2024 to schedule winterization (as their warranty required). To my dismay, Susan said they voided my warranty and no longer service my account. I know that businesses cannot void a warranty without the customer's consent. This is unlawful. I will report your breach of contract to BBB and pursue other legal avenues.

My 40 year old system had been serviced by a competitor for years. I had a new well put in that…read morecaused damage to the sprinkler system. The competitor looked at it and told me I needed to replace a whole zone for $2800. Gulp. Quite by accident I found Foster and the told me it could most likely be repaired for less than $500. I gave them the go ahead. Presto, its working as designed and after fixing several other problems I got the bill for $450. They were attentive to detail and they are my "goto" service from now on.

I really needed our beds and edging cleaned up . I needed stones added to freshen them up . I…read morewasn't sure who would do that. South Lyon was such a golden find . They picked up the stones and everything ! They came early and worked hard the entire day . I didn't even see them eat. First, they cleaned out the beds. Now, I thought we had picked all the weeds but they got a wheelbarrow full and some containers too! Then they filled the beds with exactly the right color stones while working on brand new edging too ! It looks so good ! They were careful with the lawn too and cleaned everything and removed it when they were finished ! Don't hesitate to contact them ! You will be so much more than satisfied! Pricing is good too ! M Petty South Lyon

Very professional and timely. I called with an irrigation challenge and they worked me in the same…read moreday. I would use them again. Also, very reasonably priced and was incredibly cheaper than my other quote.

We have been doing business with Thelen for approx 35 yrs. In this time he has maintained our…read moresprinkler system, installed French drains, planted trees, etc. He has never failed to come through and for more urgent issues (we've had a few of those!) he has provided the urgent fixes that were needed. His crew is the best and they aim to please. Shoutout to Jose for fixing our clogged buried drain lines! In record time no less! Small company personal service with big company know how.

We've worked with Thelen landscaping many times ... the service and quality are always the best!!…read moreWe highly recommend Thelen for any landscaping job you need, both small and large alike.

We had a railing installed on our back patio. Mat, the installer, was friendly and did an excellent…read morejob with the installation. I would recommend them to my friends.

I received a fast response regarding a quote. Adam came out and was quickly able to assess what was…read moreneeded and provided me with a fair price. The company took care of all permits and everything related to the fabrication. The office staff provided good communication. The installers arrived on time, were quick, and did an outstanding job. Overall this company is excellent! I'm happy with their friendly, professional service and thrilled with my new awning! It's rained a few times since installation and it's nice to have a dry porch!