So far so good. Answered the phone was reliable on the first delivery…read more They have been on point with delivering on a timely manner. All the delivery men have been friendly and courteous. I definitely recommend!

Communicates well..office staff and delivery pleasant.. love the cooler that has steaming hot…read morewater too.

I belong to those clients that have many questions and could be deemed to be difficult at first…read more But there is a reason for that. Trust should be earned rather than easily given. With that being said, I am confident about giving a high recommendation to Kinetico Water Systems by Basic Technology. Edward and Michael have always been professional, responsible and responsive! Also, the company superbly installed high quality copper (not pvc) pipes that other companies didn't match! All these factors were taken into consideration when we chose Basic Technology along with the price that their competitors couldn't match. Subsequent to the installation, we continue to experience Basic Technology's quality service and prompt response when we've had any questions or just follow-up. I highly recommend Kinetico Water Systems by Basic Technology. I wholeheartedly give them 5 stars!

We recently went ahead and got for our home the K5 water drinking system. So far so good. My kids…read moreare enjoying good quality water.

Tom was great straight forward honest quick work. Really appreciate him! Not much more to say.read more

From the owner: No more hard water woes—our systems ensure every wash, every drink is perfection.read more

James is an knowledgeable unicorn, a master in his trade. I am thankful and no words can describe…read morethe level of due care he took in explaining every faucet of solutions Nu Tech Plumbing can provide for me, my family and my home. I know, I will be using his services in all future projects I have. Thank you James!

Nu Tech Plumbing Solutions was great! James arrived on time…read moreand ready to complete the work. He was professional, efficient, and knowledgeable. I will definitely use again.

Probably the best product I have in my entire house. QWS is the undisputed rockstars of pure…read morehydration, water filtration and customer service in South Florida. What is the price of your health? You go on all these fancy diets and expensive gym memberships, but you aren't drinking purified water? Bottled water is LOADED with microplastics and Florida has Top 3 worst Tap water in the US which has a lot of Forever Chemicals that are terrible for your health long-term. The water your cook your pasta with, the water your drink, make your coffee/tea with, the ice from your freezer. Just because your water is clear does not mean it is healthy. When is the last time you tested your water to see what you are consuming? My wife keeps telling him how her hair is softer, her skin is clearer, and her nails feel stronger. We aren't seeing the little stains on our glassware in our dishwasher anymore, and the colors of our clothes look brighter as well. I have been a client of Frank and QWS for almost 20 years now, and have even got my sister, mother, in-laws, and several neighbors on-board as well. They all are former Britta Filter users, but couldn't be happier with making the switch. Thanks again for all your do Frank!

Frank came on time a quoted a fair price to fix a number of issues that we had with an old whole…read morehouse system. After the installation of the new parts we had a minor problem and Frank came by to fix the problem no questions asked. I would highly recommend QWS. Frank is a straight shooter and no BS.

Amazing service! Fast and easy setup. Answered all my questions! Excited to have reverse osmosis in…read moremy home. Highly recommend.

I was referred to Nikolas and Tiberius from the water purification company I used in Los Angeles…read more My experience with Hydrality was amazing from the initial quote all the way through installation. These guys are responsive, courteous, extremely knowledgeable and provide excellent customer service. They receive the highest marks from me. So glad to have them in my roster of A+ trades.

My wife started having some severe skin irritation after moving into our condo and we are at a loss…read moreas to what could be causing it. I reached out to several water softener companies to see if they would come check out our condo setup and see if it was even possible to install a system in our home. All of them except Waterlux refused to even come by and take a look. Over the phone the representative told me straight away she wasn't sure she could install it but she would still come look and test our water. She quickly found out that we didn't have very hard water but did have a large amount of chlorine. She recommended a chlorine filter and set us up for an install the following week. The installer was incredible! He was very nice and professional. Overall we couldn't be happier. My wife's skin started to clear up immediately. We would definitely recommend them if you're looking for a water filtration system or water softener system.

Very disappointed with Waterlux -- warranty issue and $1,200 repair charge…read more I purchased a whole-house water filtration system from Waterlux in 2021 for approximately $5,508. At the time of purchase, I was told the system came with a 5-year comprehensive parts-and-labor warranty. Waterlux has also serviced the system every year since the purchase, and I have records of those service payments. After Waterlux's maintenance visit on August 13, the technician broke one of the part of the valve and my system stopped working and has remained unusable. Hague has approved the replacement of the failed tank under its manufacturer warranty, yet Waterlux is demanding approximately $1,200 in labor/service charges to replace the warrantied component, even after offering a $200 discount. I find this extremely disappointing, especially because the system was purchased based on the warranty coverage represented by Waterlux at the time of sale. Waterlux has also told me that it no longer has my original 2021 contract. However, I still have my official Waterlux purchase receipt, service records, and documentation showing the system was purchased from Waterlux. What concerns me further is that Waterlux recently changed its website and removed the section regarding its service warranties. Changing website language years after a purchase does not resolve the warranty obligations that were represented when the system was sold. My family has now been without a functioning whole-house filtration system since August 13, while Waterlux continues to demand a substantial service charge to install a replacement component that Hague has already approved under warranty. I have requested an itemized breakdown of the $1,200 charge and a reasonable solution to resolve this matter. I am also submitting my documentation, payment records, and correspondence to the Better Business Bureau and the Florida Attorney General's Consumer Protection Division for review. Based on my experience, I would strongly recommend that anyone considering purchasing a Waterlux system carefully review the warranty terms, keep every document and receipt, and get all warranty promises in writing before making a purchase. I hope Waterlux ultimately resolves this matter fairly, but so far, my experience has been extremely frustrating and disappointing.

This review is based on documented evidence (screenshots and voice recordings)…read more A potential client scheduled a tentative appointment. No contract was signed, no deposit was paid, and no cancellation policy was discussed. After she declined services the morning of the appointment, the business responded with repeated calls after being asked to stop, abusive language, a voicemail threatening to come to her home, and a $500 "invoice" with no legal basis. All communication has been documented and reported. This behavior is alarming and completely unprofessional. Proceed with caution when considering this business.

We had a brief interaction with a local water service provider regarding a potential appointment…read more There was no contract signed, no payment made, and no cancellation policy ever discussed. The morning of the appointment, we notified him that we would not be moving forward. After that, he began sending abusive messages, including profanity and personal insults directed at my partner. He also sent a voice message and written messages threatening to come to our home and 'collect money,' despite there being no agreement or obligation. Since then, he has continued calling and contacting us multiple times, even after being told to stop. We have saved all communication, including texts, call logs, voicemails, and an invoice he sent that contains threatening language. We feel uncomfortable