Great customer service and easy setup process. Came out next day for first delivery. One of the few…read morecompanies that promote glass bottle spring water delivery.

I've been with them for over 2 years as my water delivery service and am very happy! Outstanding…read moreand quick customer service!

Tahoe Springs is easily the best water I've ever had, and the office staff were always very nice…read moreand kind. I can ignore the fact that they would change delivery dates. That sometimes the water bottles they delivered would leak. If they missed a delivery, they would tell you they can't come back for two weeks and you need to come by and pick up the water yourself. I am writing this review now because I actually want to re-order the service, but unfortunately, I can't because of a low-class human being they have as a driver. About three years ago, I had a delivery driver for 9278 W. Russell Rd who started missing my deliveries. When I decided to cancel, they actually put the driver on the phone with me (Giovanni C). This guy talked to me like some low-class, ghetto woman trying to beat me up. He told me, "If you come in here, you better be on some act right." It was a total threat and completely ignorant behavior. It saddens me that I can't enjoy the best water around because I refuse to deal with that level of low-class, "tough guy" nonsense. I'm posting this to expose his behavior because I would return as a customer in a heartbeat if I didn't have to worry about this specific individual being my delivery guy. Until then, I'm staying away.

Still there best service! My water guy Jose B. Is the best very nice on time and fast…read more Water is adorable. Great process! The website is easy to use if you need anything additional. You can always call in if you have any questions as well!

Office staff nice, set-up appt. Shawn arrived on time after calling first…read more Inspection than a written estimate from Shawn. The next day I had more questions. On line there is a chat; After some time all of my questions were answered. Called the office and Nicole set up a install appt. Shawn removed the old unit and installed a UD60 at the estimated price. Three days later, Lauren and I are both happy with this water conditioner. This unit is getting the chlorine out of the water. The Rheem softener unit we had from home depot was NOT removing the chlorine. This unit does and the difference is in the hair. Good people, nice equipment, fair price and family owned. Yes, I would recommend this company

Great experience with Rain Water Conditioning of Las Vegas. Shawn was fantastic--professional,…read morepatient, and clearly knew his stuff when it came to both the water softener and RO system. Start to finish, the service was top‑notch!

I've been at my company (my workplace) since 2009. I've been dealing with this Vendor for many many…read moreyears. There have been so many different drivers over the years, which is the same for delivery drivers with Fed Ex, UPS, and USPS. Many of them have been nice. It's a good thing that we are now able to leave reviews on Vendors; it wasn't always the case with Yelp. When I first started, the directions that were relayed to them, and any other Vendor, here, was to call the office first, prior to visiting. I am usually here, unless I am on Vacation or at a medical apointment. If I'm notified, we're good. Last year, also acquired Mountain Springs Water, which my boss requested. So, in addition, to the cases of water, we also get this product too. For the most part, the single use bottles are good. Sometimes, you get the drippy messes or the plastic bottle taste, but that's not often.

I think that Sparkletts has definitely improved at least on my route. Been a client for a number of…read moreyears and quite frankly have had a few less than ideal experiences in the past. To their credit, they've always resolved the issues. Got my delivery today Within the agreed time line Placed bottle where I request Correct product Closed my gate upon leaving This delivery person even left me a holiday card under the new bottle. Now I'm going to take the high road and assume it was a genuine wish for a good holiday and not subtle reminder to tip at Christmas (which I normally do for all my regular delivery folks and landscaper etc) . But still I've never gotten a card before, so maybe this delivery person is better than my previous ones. I think now unless someone lives under a rock, you have to be aware of the tip controversy that seems to be in the news every day., especially here in LV, where there are so many hospitality positions . I always tip for good service and my big peeve is the tip shaming screen on the card machines that pop up before your final total is displayed. But enough of that, Sparkletts did good today.

AMAZING amazing business and its people- hands down the best of Vegas, having Chris Christiansen…read morefrom the start offer our services needed and install, providing truly exceptional customer care, was truly the most professional and inspiring experience. Our water now (custom DB 3000) and under sink filtration is one of a kind, making the worst of Vegas hard water feel like a piece of Heaven! Izzy our installer is immaculate and so knowledgeable- just a wonderful experience all around! Hands down, thank you H20 to Go!!! You guys are all amazing Winners! A gift to Las Vegas, its water and people!

Here's a cleaned-up and more polished version of your review while keeping your original tone and…read moreconcerns intact: I recently purchased a home that was built in 2022, and the water softener and whole-home filtration system were sold and installed by H2O to GO around the time the home was built. As the new owner in 2026, I'm unfamiliar with these systems and simply wanted to learn more about what I have and how to properly maintain it. I had a representative from Beazer Homes come out at no charge to walk me through the house and explain the systems I wasn't familiar with. They were fantastic and informed me that the softener system was not installed by the builder, but that it appeared to be an excellent setup, which was reassuring to hear. I then contacted H2O to GO to ask if someone could come out and explain exactly what system I have and what maintenance it requires. The representative quickly offered to schedule a service appointment for $129 plus the cost of filters, and according to their records, the last service was performed in 2023. While I wasn't necessarily looking to schedule service immediately, I was mainly hoping to get a better understanding of the system first so I could make informed decisions about future maintenance. I also asked about the warranty status because I wanted to know how much coverage remained. I was disappointed to learn that the "lifetime warranty" does not transfer to the new homeowner, especially since several other warranties associated with the home transferred smoothly and at no cost -- including the builder's warranty, the solar company's warranty, and even the security camera company's warranty. My biggest complaint is that although the representative wasn't outright rude, the entire conversation felt very curt and unfriendly, almost as though I was interrupting them. That said, I'm still hopeful that my upcoming appointment will provide more clarity about the system and help establish a positive relationship moving forward, but due to my first interaction with this company, I'm already considering replacing the system altogether. The equipment itself appears to be high quality, and I'd love to continue working with the company if the customer experience improves.

I have been a Customer of My Water for almost 2 years now, and as a couple of the reviews below…read morestate, service used to be okay. For the price, it wasn't worth complaining about. I don't know if we were always last on their route, or if we were nearing the outskirts of their service area, but deliveries were never on consistent days. We'd get a text the afternoon before my delivery that he would be there tomorrow, and Kevin wouldn't arrive until 2-3 days after that text was sent. Communication was poor, if we received any at all. Lately things have gotten far worse. I have requested (multiple times) that our delivery be bi-weekly. After the second time I reminded him, Kevin came consistently for a couple deliveries but then it was getting to be more like an every 3 week schedule. Who knows when he was going to show up, honestly. There was a couple times that I had to text and ask when he was coming, and magically it was always the very next day. We were always understanding when he needed to move delivery dates, and even when I had to follow up about when he was coming I was never rude. I finally just reached my limit and we will be seeking services elsewhere. I'll pay the extra couple bucks a month for consistency. I am also a little confused and concerned about some of the responses (one in particular which I will attach a screenshot of) below from Rueben. As of 4/2023, there isn't a Kevin with the company anymore? I have ONLY ever dealt with Kevin. I don't believe I have ever spoken with Rueben (Or Rubin? Seems like there's a couple ways to spell his name?) Who is delivering my water?

Rueben helped me out after requesting a quote for the 5 gallon alkaline water delivery. He messaged…read moreback right away and answered all of my questions. I decided to start service with My Water. The alkaline water was delivered the same day, talk about amazing customer service. He made sure to get the water to me as I had mentioned I just ran out of my alkaline. The pricing is just right and there is no commitment or delivery fees. I definitely found the company I am going to stick with for my water needs. Thank you again Rueben.

Every single person in the office (Including the owner and delivery guys) that I've had consistent…read morecontact with are the very nicest, kind, helpful, and professional folks I've had the pleasure of dealing with for our electrolyte water needs. Every business should follow their lead! I've referred many of our neighbors I've met from the HOA meetings. Thank you.

Literally the worst customer portal/online interface in human history. Why are they still using…read morethis old, antiquated system that has no way to contact customer service via portal? Having to place a phone call to the office between 8 and 5 weekdays, in the year of our Lord 2026, is absolutely ridiculous. Been a customer for almost 15 yrs but I'm done, absolutely no one has time for this crap.

Props to Culligan Mgmt…read more I recontacted Culligan and was contacted by the Manager. He personally made a house call, apologized for the earlier 'error' by the Culligan employee and ensured the problem was fixed. He stayed and made sure all was functioning correctly before he left. N/C for the visit. Satisfied customer on the third try.

I love my new Water System and I love the customer service that I receive…read more Sonia always takes time to listen to me and ensure that I get whatever services I need Great Investment

Allie Irvine is an incredible consultant; she not only understood the needs of my property but also…read moreensured that I was able to save on my purchase of system. Ryan and Melwyn were very helpful at the install; this is a great company!

Silly me! Accepted the sales pitch too fast without doing my homework. I've had this system for 5…read moreyears and they just called to tell me it's time to REPLACE it! What!? I paid $5,000+ for this system and was never told that it can't just be serviced. it has to be completely replaced. That means I paid $1,000 a year for it. My fault, but my advice to all is do your research. This is certainly not worth this cost.