These folks know what customer service means! We called with a problem on the afternoon of…read more3/17/22, by 5 pm our hot tub was fixed, THE SAME DAY! Our problem was fixed within 3 hours of our call, now that is impressive. We purchased our hot tub from Northwest Spa & Pool, it was delivered & set sometime around Christmas of 2017, it was still under warranty so the service call cost us nothing! This is our second Jacuzzi hot tub in 16 years, I can only think of 3 problems over all those years + we have had incredible service both here in Spokane & Elko Nevada. Jacuzzi's are that well made & nothing moves water like it! If your looking for hot tub, buy a Jacuzzi. If your in the Inland Empire buy from Northwest Spa & Pool. Awesome customer service in an era where customer service is only a memory. Robert Berning Spokane, WA

I shopped in the store on Friday afternoon and the hot tub I bought was delivered on Tuesday. This…read moreis the second hot tub I have bought from Mark. He sold me one for my last house 14 years ago. It was delivered and set up by James and Preston. They moved it into the right spot and leveled it expertly. James was very helpful in my understanding the operation and care of my new tub.

Hired CDA Spas to transport a spa from Sandpoint to their shop in CDA for repairs then eventually…read moredelivery to Dalton Gardens, it's my understanding that there's been a change in management, brothers Heath and Chad were fantastic to deal with, timely and easy to work with! they made all electrical connections as well, I would highly recommend CDA Spas for all you spa needs!!

Do not be fooled! This Phil guy will seem helpful, his employees are kind and considerate; they are…read morethe good guys. But Phil is nothing but a scammer, he will take advantage of you in a heartbeat. Buy the way he will only accept cash; this is a sign. He will take on a job within hours only to reel you in, don't take the bait! Phil picked up our tub took it to his home shop for inspection and it was ready to deliver. Tub didn't show up as communicated that it would arrive. Three days later it needed a pump, and then a day later it require a second pump; to the tune of $500 per pump and $300 installation plus shop fee and delivery of $400. Needless to say we decided to take the tub back as it was delivered with supposedly rusted bad pumps. The tub shows up (cash only before it goes over the curb) and the head rest cushions are all missing (very queer), the main board cover floating around and I'm yet to find out what else was manipulated. Recommend to stay away from Coeur d Alene Spa's & Hot tub.

Was able to make an exception and fix my bad zone on a Sunday. He rewired it and replaced my timer…read morewith a new smart timer. I am very grateful for his service. I learned cause I was able to watch the repair.

Lawrence cancelled due to his truck breaking down one time and then said he could make it at 3, and…read morethen told us last minute he would not be able to make it. We are en route back to Spokane after cancelling and told him we would be one hour late. After asking us to accommodate his truck, he told us no, he could not change the time. We said that it was fine and booked with another company instead. He has called multiple times, yelling and threatening that this was the last day we could get the service and raising his voice at me. It was the type of convo that made us glad we have our security cameras on. I would advise folks to stay away from this very unprofessional person, and go to one of the many other legit services in Spokane.

When you hire this company and spend over $10,000 to have them install curbing you also get…read morecountless hours of cleanup to do.

So happy with our fire pit/patio addition. They designed,prepped,poured and finished a really…read morereally cool addition to our landscape project to give it the perfect finish. The crew was professional, and easy to work with. I would highly recommend this local company and not hesitate to hire their services for any future projects that arise.

Superb planning, Landscape Crew worked as quiet as possible, VERY clean and I'm just 105% satisfied…read morewith end-results ! Skaler

I always consult Yelp reviews prior to contacting a company and obtaining a bid. While they had…read morelimited reviews, k2 Landscaping deserves a 5 star review for the following reasons. 1. They were responsive and punctual. Michael showed up on time to give an estimate and provided a quote with 3 days. I was stood up and did not receive so much as a phone call from 2 other companies. 2. Prompt and professional customer service. Whenever I sent an email, my questions were promptly answered. 3. Their bid was fair and reasonable. I received in total 3 bids and the one that was like for like as far as material, installation, and time, was significantly incomplete compared to Michael's, so I went with K2. 4. The work was done and completed to my satisfaction, in spite of winter weather challenges, and I appreciate that more than anything. We sought a new fence to keep our pup safe but not detract from the neighborhood beauty. We decided to go with a pressure treated posts hog wire fence. I have a high standard when it comes to completed work. I want it to look good and be aesthetically pleasing top to bottom. That was accomplished with K2. There are no gaps along the bottom of the fence, it's uniform, gates are well constructed, and concrete posts are covered. I appreciate the work they did and more importantly I love my fence.

Be aware of this company. Cory came out to give me an estimate. He gave me a verbal price. I…read moreasked for a written quote and he said he would text me the price. I told him I needed top speak to someone and would get back to him in a few days. He left with me waiting on the text with the quote. I received a text a short time later saying he didn't have time in his schedule? How could he not have any time when we didn't agree to any timeline? Written quotes with the expectations on a job are to protect both the home owner and contractor. Companies that won't give a written quote, in my opinion are shady and the customer won't have any recourse if the job is not done correctly.

Jamie and Corey are small family business owners and take pride in their work. Responded right away…read moreon Yelp and drove to our house to give us an estimate the same day (even though we were out of town). They pay attention to details and are Very Thorough and Efficient with their work! They were cleaning up a large property for us, laying down sod, and did some landscaping. We were very impressed with the work and I will not go with anyone else in the future. The price was very reasonable and I could tell they were doing their best to work with our budget and offered different options. Great value and quality. Clean and punctual.