Such knowledgeable and courteous staff. Fixed the problem with my very elderly hot tub in a short…read moreperiod of time. Great people to work with.

This is our 5th summer working with the team at Waterworks. We stumbled upon them when our pool…read moreinstaller became unresponsive and we were at a loss for a proper water treatment plan. From the very beginning, the folks at Waterworks impressed us with their expertise, patience, and willingness to help (even though we were new customers). Since then, we've consistently had exceptional experiences. Their customer service is top-notch; friendly, respectful, and focused on making every customer feel like a priority. We highly recommend Waterworks!

I can't say enough good things about the experience I had with David and Isaac from Spa Doctor in…read moreSalem, Virginia. From start to finish, their professionalism, expertise, and attention to detail were outstanding. They took the time to thoroughly diagnose the issues with my swim spa and explained everything clearly in a way that was easy to understand. It was obvious they have a deep knowledge of their craft, and they approached the repair with precision and care. What really stood out was their commitment to doing the job right--not cutting corners and ensuring everything was functioning safely and efficiently before they left. Their workmanship was top-notch, and the swim spa is now running better than it has in a long time. On top of that, they were punctual, respectful of my property, and left the work area clean when they were finished. It's rare to find technicians who combine technical skill with such great customer service, but David and Isaac truly exceeded expectations. I would highly recommend them to anyone in need of spa repair or maintenance--you won't find a more reliable or knowledgeable team. Thanks for all your help David!

We just went there to buy our new hot tub! They were so helpful, sweet, and answered out all our…read morequestions! We don't have it yet, but they are storing while we are getting our deck built!! Highly recommend their store!! They also have their cute little dog!!

Michael from Water by Design out of Roanoke made himself available on a Friday afternoon to give us…read morean overview of our new hot tub. He was extremely knowledgeable and thorough. He gave us a checklist to use and showed us how to take care of our tub and why. We really appreciated his help and now understand why it is so important to maintain your tub. His experience and service for our new tub was amazing!

Good spa service. They did a great job. Arrived at the time…read morethe appointment was scheduled and did a great job.

Stopped into the Salem store in for pointers on the steps for replacing the water in, and cleaning…read moreof, my hot tub. Roger gave me step by step instructions and sold me the materials necessary to get the job done properly. As a new spa owner, Aquapros (particularly Roger) have been most helpful. Thank you!

I wanted to share a huge thank you to Bob Davis and the entire Aqua Pros team! From my initial…read moremeeting with Hannah, to the design phase with Bob, and the building phase with Caleb and crew, I knew I was in expert hands the entire time. They worked with me thru each step of the process and clearly explained every option available. They truly turned my dream into reality!

Fantastic pool install. Boss is great, crew is great, pool is awesome!!! After service handled…read moreby their service manager not cool. Service manager a laid back smug snot. He makes sure their problem is your problem. Brags how he solved the owner's service issues. Not my experience.

They clearly have no interest in servicing pools. They did a horrible job with our opening and…read moreclosing. Go elsewhere!!!

I want to tell you what an awesome experience I had with Paradise the owner, Ray. We purchased a…read morehot tub and the wrong tub was sent from the manufacturer, through no fault of Paradise. It leaked and had only one pump. The tub we had ordered had two pumps. The manufacturer put the wrong model number on the tub. They didn't want to take responsibility. After weeks of waiting, we decided we didn't want their brand. Ray worked with us and we ordered a different tub. It was going to take several more weeks for the company they use to install the tub. Ray said that he would bring the tub and install it for us. He came 2 days later in the cold. I really appreciate the way he took care of us. I would recommend Paradise if anyone is looking to buy a hot tub. Great job Ray and Staff!

I can not say enough great things about Paradise Pools & Spas. Ray, the owner is very dedicated to…read moreguaranteed customer satisfaction. Everything with both our 33 foot pool and brand new Wellis Hercules Spa has been wonderful. The grading, Delivery, set up just everything, all the people were super nice. We loved our pool so much we just had to get the spa too. We will be purchasing and further necessities through the company as well. Cheers friends & choose paradise, for sure!

Was very disappointed with this company's policies. 1) They…read morerequire a credit card to book an appointment to service your pool, 2) They charge $4.00 per mile to your location and back 3) then they charge $105.00 per hour for time to service your equipment and pool 4) then cost of parts 5) can not have an appointment for 3 to 4 weeks 6) No offer of a discount for first responders or military

We are so happy with the pool they built for us in 2021! They were wonderful with helping us…read moredesign, open and close and are always available for advice and help for treating the pool. John and Charlotte were wonderful and were always available to answer any questions, especially for us novice pool owners. Being a family owned and operated company who have been in business for so long was a what made it so easy. They really care about their work and making their customers happy. All of the employees were so helpful each time we visited to check chemical levels and get the products we needed. They made the maintenance a breeze! We love our pool! The grandchildren especially enjoyed it and we look forward to making more summer splashing memories! Thank you Perry Pools!

Steve & Preston are excellent to work with. We live on Hyco lake and had a hard time finding anyone…read moreto come out here and service our hot tub. Steve was prompt to respond and get us on their schedule. He and Preston were very knowledgeable and friendly and quickly diagnosed and repaired our heating element with same day service and reasonable pricing. We were even able to order a replacement hot tub cover through them. They also offered regular water testing and treatment services. Highly recommend River City Spa.

Great service and great people... highly recommend. Covers central NC and southern Virginia.read more