I requested a quote for a job that needed to get done and was told I would get a call back that…read moresame day and never did. I called several times and was told I would get a call back and never did over the span of two weeks. I tried to email also and still no reply or updates. I eventually sent a final email saying that if they could not reply or update that I would find someone else in which I finally received a reply saying to find another vendor. Very unprofessional and extremely Poor in communication. Do not recommend

From the owner: Transforming Storefronts and Commercial Spaces with Expert Glass Installation and Caulking…read moreServices. Expect Exceptional Service, Guaranteed!

Huge thanks to Economy Glass. Jim and Brandon installed my sliding glass shower doors. They did a…read morewonderful job. I highly recommend them. by Liz from Salem

Do not do business here. They put up a large wall mirror in our bathroom. Four years later as my…read morewife was putting her makeup on the mirror came down on her head.(a competitor told us it was an inferior wall glue no longer being used) I went to them to report what happened and they told us their work was only guaranteed one year but said they would try to help us out. After two weeks it became apparent that they had no intention of making it good. My wife and I were in their shop and I told him not to bother because a competitor gave us a good price and would do the job while we were going to leave an appropriate review for them. The owner,James Washam, flew into a rage and ordered us out. As we were leaving he started shoving my wife towards the door scaring her. (Later he told the police he was only helping her out the door) . We filed assault charges against the owner which at this moment are still pending .

Did a great job and fast. Their competitor on Williamson rd put up a mirror that came down and…read morethen stalled about replacing it. Roanoke glass was fast and very professional. Highly recommend them. Very fair price.

Roanoke Glass Incorporated did an awesome job on my desk protector! Their over the counter service…read morewas excellent -- they were quick, efficient and truly cared that I was getting the product that would fit my needs. I needed a 2 piece glass protector for my desk because my desk had a flip top in the back to funnel my cables through, so the second piece of glass needed to account for this (an oval was cut on the edge of the glass in the middle). The first piece of glass was to cover the main part of my desk. Both pieces fit my desk perfectly and from my research their prices were reasonable. I would definitely use Roanoke Glass Incorporated again!

Friendly and efficient service. They are simply the very best glass company I have dealt with over…read moremy 72 years.

While painting a window in our 140-year old Victorian house, one of the large glass panes broke. It…read morewas late in the day and we were experiencing the first cold snap of the Fall. I called hoping that glass could be cut, only to find out the crew was out. The kind woman who answered the phone said she would see what she could do. About 20 minutes later I got a return call saying that my glass was ready! What a great surprise! Terrific customer service at the end of what was clearly a busy day. I highly recommend this business.

terrible. dripped glue/sealant all over the dash of our 2 year old Tahoe. now that it's dried, it…read morewon't come off. Owner is condescending and reluctant to fix problems quickly. would never go there again.

Very poor customer service and my father had to wait 5 hours for them to put in a new windshield…read morebecause they took 3 commercial customers before him when he had an appt. His truck came back with a scratched bumper and a piece of the windshield molding bent. They wouldn't admit to touching the molding even though they had glued all the way up to it. would never go back