So very happy with this business. The owner was able to fix both cuckoo clocks for a great price…read more He is very knowledgeable. A+ business.

For years I have collected somewhat broken chiming clocks on the cheap, one garage sale and thrift…read morestore at a time, and kept them limping along until death, then replacing with another. Some silently told the time, some continued to strike the hour but failed to add the Westminster chime, some randomly played a fragment of the chime but never anything else, and one never did anything at all (but I could tell by manually dropping the hammer how beautiful it would sound if it could ever run again). Then there was my pride and joy, the cuckoo clock, that I had repaired 30 years ago. Over time it stopped again -- first with its music box, then with the birdy, and then it wouldn't let me wind it at all. I had always intended to get them fixed, if circumstances ever allowed-- but my two local clock repair fellows died before I got around to it. The expenditure moved high on my priority list when the one remaining cuckoo clock repair place I knew of quit, too. Imagine my delight to discover a man in Saugatuck who was willing to tackle them all! He listened to the history of each clock and its ails, he explained how pricing would depend on required work--ranging from simple cleaning to more extensive repair or replacement of parts, if parts could be found. I explained my budget and priorities, and I left hoping he might be able to fix at least one or two of them. I picked them ALL up yesterday! He showed me how to hang the pendulums and set each clock, and packed them for safe transport in the car. Back home now they all keep time accurately, they all chime beautifully, and I was happy to discover as a bonus that the one that had never run at all even has a lovely sound as it ticks. I couldn't be a happier customer. Thanks, Mr. Dirkse.

Bob helped me with a clock repair. He did exceptional work, and I will hire him again in the…read morefuture.

I needed someone to look at a ring that was in my late mother's jewelry box. I suspected it was…read morecostume jewelry. It looked kind of beat up, and I didn't care for its light blue stone. A woman quickly was happy to help me. She looked at it under enlargement, then with great confidence said, "It's a blue topaz with little diamonds around the side, and the ring is (some)teen carat gold." Wow. My own personal Antiques Roadshow moment! And no charge, long-distance travel or waiting in line. She offered to clean it too, free of charge. I of course accepted!

I highly, highly recommend working with Morgan from Nord for one-of-kind heirloom jewelry redesign…read more Fine jewelry and jewelry redesign were completely new territory for me. Working with Morgan, I felt an instant connection and she made me feel comfortable asking questions, sharing ideas and guiding me through the entire process. The result of my custom engagement ring is something I never could have imagined. It's hard to put into words how truly beautiful the design is. It's absolutely stunning. I love having a unique piece that tells a family story and gives an heirloom a second life. Morgan's design experience brought my vision to another level. The design is modern, yet timeless and honors the original design integrity of the ring - with some edge. It's perfect. It's exactly what I wanted, without knowing what I wanted. If you're on the fence about an heirloom redesign - I highly recommend going into Nord and asking for Morgan. The possibilities are endless and the final product you'll get is something more beautiful than you've ever imagined. Lastly, the quality and craftsmanship of the Nord jewelers is best in class. This ring's story will live on forever and be passed down for generations.

I purchased a beautiful Sligh tall clock from Atmos Clock Repair. Service was fantastic and the…read moreowner was extremely helpful and educated me in the care of these clocks.

From the owner: By appointment onlyread more

I was winding my Grandfather clock, we have had the clock for a few years. I wound it wrong and the…read moremiddle chime came off because I lifted the wait too high, which I forgot you don't do that. I called Chicago Clock Company in Orland Park. Mark came out and fixed it rather quickly even though things were a little hard to reach. I was very pleased with the service, his professionalism and skills to fix the problem. He didn't mind question either. The house call bill was also pretty reasonable. Jim P

After, unsuccessfully, contacting & visiting 2 clock repair shops ( St Joe, Mi. & Orland Park, Il…read more ) I happened upon Bruce. His service was very timely & reasonably priced. I had given up on my German clock. I thought I had purchased a lemon, that had outlived its time span. Wrong. It is hanging on my wall and running like new. If you are in need of someone who can repair your clock at a very fair price, look no further. Thank you for your excellent service.

Don Brown has worked on several of our clocks with some success. However, when he tried to fix our…read moreBlack Forest cuckoo clock he completely failed. After three tries, and over $500, our clock still does not run. Three times he told us the clock was repaired, and when we put it on the wall, it would not play music, signal the hour or even run to keep time. We sent Mr. Brown a letter asking if he wanted to try to fix the clock one more time, and he never answered our letter even though he could have by phone, mail, text, or email. My advice is to deal with him carefully and be sure he knows how to fix the clock you are concerned with. Perhaps you should check the work before you pay him. Our $500 dollars was quite simply wasted. Obviously we should have checked before sending a check.

Don came out the same day I called him. He spent a couple hours tuning and cleaning my grandfather…read moreclock and got it back up and running. Did a very professional job. Who comes to your house anymore? Well, Don Brown does. He even called me the next day to do a follow-up on how it is running. Very nice & respectful man.

No stars. 6 month wait for an estimate . Notebook full of people ahead of you…read more $750 to fully rework the clock, in 6 months. Not at all interested in fixing a clock. Mine, yours, or anyone not in his 6 month notebook. Pretty rude. 2 hour drive. Told he gave free estimates. Go anyplace else.

A family run business. Very knowledgeable. Determined to get you clock fixed and back to running as…read moregood as new. Took him a clock that has been in the family for a long time. Others tried to fix it but weren't able to. Clock issues: Wouldn't strike on the hour correctly. Hammers were not lined up correctly. Some of the internal arms were bent. Over all the clock had multiple issues. He took it apart and completely rebuilt it. I was very patient and trusted that he would get this clock working again. I would highly recommend this place for any clock repair. Just be patient and have faith. He will fix your clock.

Glenn Williams backs up his work with excellent customer service and a commitment to the customer's…read moresatisfaction that is refreshing. He returned to my home months later to make an adjustment on my old school clock to guarantee his earlier work.

I contacted tenor for a cleaning on my Howard Miller Grandfather clock. I see he had several good…read morereviews on Facebook. He came to our home and explained it might need more than a cleaning before he looked at it. Very nice man. Clock had never been worked on befor now. He took the face of the clock off to inspect the movement. He oiled the clock and got it working in less than an hour. The cost was $175.00. I had no problem with the cost. A week later it stop running I restarted as he had told me this might happen a few times until the oil worked into the moving parts. It ran two more weeks and then stopped again. I contacted tenor to explain what was happening with the clock. He said I need to come get the movement and take it to the shop. The cost would be an additional $300.00 more than the $175.00 I gave him 4 weeks earlier. Never discussed looking at the clock, just that it would have to go to the shop.the first time he came to oil the clock he was telling me how clean the clock was, he couldn't see any wear on the clock parts, that would cause the clock to need repair. Take what you want from my review. Just wanted to express my opinion on my experiance dealing with Tenor clockrepair

This place is wonderful. I have gone here for many things and I've always been super happy with…read morethe end result. This time Maura helped me. In January I lost an earring that my husband got me for an anniversary 28 years ago. I wore them ALL the time. Maura said to give her some time, she would do her best to find a new pair. About 4 weeks went by and I received a call that my earrings were in and ready for pick up. I was so pleasantly surprised when I saw them, they are almost identical to the original ones. The staff as well as Jim, are just great people they truly care. They take a little longer with jobs but I've always been very happy. Great place, trusting, kind people

I went in to repair a chain clasp that was broken. The man who helped me was very friendly and took…read moreit in the back and bent the clasp back into functioning shape in 90 seconds and handed it back to me--no charge. I was fully expecting to pay, as other large-chain stores recommended a new clasp. I highly recommend visiting Rose Jewlers over other chain Jewelers in the area for fair pricing (have used Rose previously) and top-of-the-line service.