I got a watch for my birthday recently and needed some links removed. Brisa was able to help me…read morevery quickly with the process and did not charge me for the service! Thank you so much Brisa & the team!

Highly recommend Siegel Jewelers to anyone in the Grand Rapids area. Family owned, incredible…read moreservice and a fun and knowledgeable staff.

Once can never underestimate the value of time, or knowing the time for that matter. For example,…read morewhile out on the town, I have encountered numerous opportunities to provide my future girlfriend (yes, you cutie at the bar) an answer to their question "what time is it?", only to be stricken with agony for my watch battery had died during the great slumber of 2020 (e.g., COVID). Now, I can already hear the bro's going "that's why you got a phone bud", but you're wrong - did James Bond light that girls smoke using a turbo charged butane lighter? No dawg, he used an elegant refined piece of modern civility to light that stick! Anyways, wandering the sidewalks of Monroe I stumbled upon Superior Watch Repair. Entering the establishment, I could tell the proprietor took great pride in attention to detail and made a point to please the customer. Marveling over the limitless options of watch bands and Grand Rapids souvenirs (I'm coming back for a GR hat or keychain or coffee mug - can't decide) the owner greeted me. Taking a moment from working tirelessly and sensing my quandary, he offered his services and replaced the battery for my timepiece. For less than $20 and 5 minutes of my day, my problem has been solved! Ladies, I am your man the next time you ask "what time is it". Pros: excellent service, affordable, lots of options. Cons: none

Amazing customer service. The proprietor was very kind and very knowledgeable. I used to work in a…read morejewelry store and if you have a special watch, bring it here -not a box store or shop that doesn't specialize in watches. It's hard to find craftsmanship like this anymore. We're so lucky to have a shop like this in GR! We will definitely be back!

Extremely professional service from "Mister G" himself. Knowledgeable, responsive, and fairly…read morepriced. I doubt you'll find a better locksmith out there!

I lost my back-up electronic car key. Mr. G's quoted me a price for replacement fob/programming…read moreand a laser-cut physical key. The quote was 1/4 the price quoted at the dealership. I showed up (no appointment) and 20 minutes later everything was working perfectly. The quoted price was exactly what I was charged. I highly recommend this business.

I took a family member's vintage watch, not a fancy one, in to have it cleaned. I found Mr Medawar…read moreto be patronizing at the time and was astounded at what he charged me to clean a watch, over $1,000. When I picked it up, he told me (patronizingly again) that he'd spent far more time working on it than he'd expected, and what a favor he was doing for me by not charging more than the original estimate. A couple of weeks ago, same watch started running fast, but after my initial experience at Phillipe Medwar, I was not going back to him for repair. I took it to another certified watchmaker who told me my watch had been oiled with some cheap gunk used by jewelers when they don't want to take it apart to give it real service. He said this gunk was the butt of jokes among watch repairers. He cleaned it (for real this time) for *$150*. Interestingly, the second watchmaker had been offered a job by one of the Medawars after he graduated from his program and he decided not to take it based on his interaction with them. He went on to own two jewelry stores of his own in central Michigan. So he seems pretty legit. I concur with other reviewers who mentioned Mr. Medawar's ego. That and the way he spoke to me as if I was an idiot had already convinced me I would never go back. My now perfectly working watch with the $150 cleaning confirms it.

Where do I start? Philippe is a talented jeweler; one who's obviously spent years perfecting his…read morecraft and creating a line of jewelry that delights! My fiancé purchased a diamond and Phillippe ordered a special box for it. The surprise proposal was perfect and I was delighted that it came with the opportunity to custom design a ring with Phillippe! He was friendly and warm. He really listened to my thoughts as we looked through his styles and we quickly narrowed down what direction I wanted. The ring took three weeks, but was SO worth the wait. I'm getting endless compliments and I find myself meditating regularly because I'm so entranced when the sun or any light hits it. The ring feels so ME! Prices here are not cheap and you cannot just walk in and shop. You must set up an appointment first. This is because they only sell a certain caliber of diamond and the settings are engineered and created in house. They only have a small handful of settings that are prong. All of Phillippe's bezeled and tension settings are a work of ART. People must understand how this is different from the average jewelers everyone recognizes the name of. His work is meant to be cherished and family heirlooms. His business is clean and his staff is courteous. 10000/10!

I cannot recommend Almassian Jewelers enough. Incredible customer service. I came in for an…read moreappraisal and they went above and beyond. If you are looking for the best jeweler in Michigan look no further.

Excellent company and people to work with and gain knowledge…read more Trent and Shannon are honest, sincere and professional. Appearance of the store was immaculate and friendly.Every time I walked in I was greeted. My outcome was more than expected, I highly recommend them for your jewelry needs. Tom

Very nice experience. He took care of my loose ring with a sizer that made it fit perfectly. He…read morealso took spacers from my watch band and now that too fits perfectly. Big difference in both. They have wonderful jewelry. I will be back to check that out more next time!

From the owner: Our mission is to serve the community by helping people to realize the value of what they have and…read moreoffer a means for them to sell it should they desire. Antique jewelry was born from a level of precision craftsmanship that has nearly been lost to computer technology and mass production. Each piece was hand fabricated by a master goldsmith with the purpose of showcasing their skill set. G Francis Jewelry and Estate Buyers offers a beautiful variety of new bridal and fashion jewelry from some of the top designers. We also have a fantastic selection of pre-owned estate jewelry, and aim to serve the community by helping people to discover the value of the things they have, as well as provide an outlet for them to sell unwanted items.

Devries has been our family jeweler for three generations, and we won't shop anywhere else! They…read moreare reliable, friendly, and very reasonable. I've always been impressed with their prices which are well below the chain stores in the area. We appreciate being treated like regulars and welcomed into the store like old friends. We have purchased several wedding and engagement bands at Devries as well as gifts for nieces and friends. Each item was patiently selected with the staff and stored safely until we were ready to purchase or bring the item home! We often stop in to have our items cleaned or repaired, and the turn around is FAST! We just love Devries and will continue to shop there for years to come!

The staff is always so polite and courteous. They go out of the way to help me every time I go into…read moretheir shop.

15057 in the Glen brook mall in ft wayne indiana. Has the worse store manager. Very rude. I had a…read morerepeated issue with a ring and was treated like crap. I was hung up on when asking for status of ring. No one ever had any answers for us. Finally I was put in contact with Lisa there. She was very understanding. When I arrived at the store for a refund. The store manager refused to wait on me. Made me wait until Lisa lunch was over. I have never been treated so poorly by a store manger in my life. Sorry I relieved a lemon for a ring. And will never spend my hard earned money with this company again. Melinda

terrible. got a small ring with 8 amethyst diamonds. had to go in four times to get it fixed…read morebecause diamonds kept popping out. this next time we get a call saying it can't be fixed, after buying the life time warranty. which is ridiculous. "since it's a colored gem it's hard to fix it", and yes maybe it is. the previous time we went to bring it in she told us she could replace it. perfect. NO, I pick it up and ask and it had again only gotten fixed just for it to break again. Ive had it for 2 years and in the total process it's been on my procession for maybe a year and a third. would not come back or recommend.

This place has really gone downhill since I bought my wife's engagement and wedding ring there 13…read moreyears ago. The manager back then, Mike, took such great care of me and my concerns that I got their credit card and shopped there for a few years while money wasn't so tight. I went in a week or two ago for a repair on that ring, and the new manager told me to leave it and it would be ready in a couple days. I asked if I could stick around and watch, so I knew what was happening to the diamond from my Mother's ring we'd set into my wife's ring, and he got offended that I might not trust him. I don't trust strangers with a gemstone worth more than he makes in a month. He told me I could try and come in on a weekday and sit around all day to see if they had the time to do this my way, and when I mentioned how Mike had made it happen for me originally, he said, "Yeah, I keep hearing about this guy, Mike." like that was a bad thing. His attitude is appalling. I didn't get the name of this guy, but he's shaved head and has the attitude of a bull dog. No budge, no customer service. Needs some training from someone above him.

They went above and beyond to help me with a locket i bought from them getting a picture in it…read more They all came together to help me and i appreciate it so much!