1. Ice Jewelry

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Portage, MI

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Ice Jewelry

4.1 (7 reviews)
Closed • 11:00 am - 7:00 pm

Services - Ice Jewelry

Jewelry cleaning

Jewelry repair

Watch cleaning

Ice Jewelry Photos

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Recommended Reviews - Ice Jewelry

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1 year ago

Had two watch batteries replaced for $30 a piece! A high price, but the lady was quick and efficient.

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3 years ago

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1 year ago

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3 years ago

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3 years ago

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2 years ago

Great customer service! Very friendly and kind. My jewelry was taken care of and the service was quick!

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3 years ago

got a ring resized to a bigger size very professional and did a great job ring fitted perfectly.

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Rose Jewelers

Rose Jewelers

(23 reviews)

$$

Color me VERY, VERY happy!!…read more My ring had cracked; it is an heirloom brought over from the family jewelry store in Germany in the 1800s. I was so sad, and worried about the cost. Enter ALL the glowing recommendations for Rose Jewelers. I facebook messaged on Sunday, thinking that the store would reply to me later in the week but I'd just get it off my to do list. They responded right away, gave me a quote on repair based on photos I sent, and that was that. I dropped my ring off on Monday afternoon, and picked it up on Tuesday afternoon. SUCH fast service! It is beautiful, and very well-done. I am so happy. Besides high quality work and reasonable prices, the owners are very friendly, knowledgeable, and funny. This is such an excellent business...it is the epitome of a family-run, well-respected, excellent small business. Highly recommended! note: cash or check only

This place is wonderful. I have gone here for many things and I've always been super happy with…read morethe end result. This time Maura helped me. In January I lost an earring that my husband got me for an anniversary 28 years ago. I wore them ALL the time. Maura said to give her some time, she would do her best to find a new pair. About 4 weeks went by and I received a call that my earrings were in and ready for pick up. I was so pleasantly surprised when I saw them, they are almost identical to the original ones. The staff as well as Jim, are just great people they truly care. They take a little longer with jobs but I've always been very happy. Great place, trusting, kind people

Clock Repair Haus

Clock Repair Haus

(18 reviews)

We had our grandfather clock clean and oiled yesterday, October 21, 2026. We were extremely…read morepleased with the professionalism of Jerry and how he thoroughly explained what he was doing step by step. He checked the functioning and made a few adjustments while telling us stories the entire time. He was delightful and very easy to work with ... trust he is around for many, many more years! Cathy & Larry K. St. Joseph, MI

I entrusted this business with a grandfather clock that belonged to my great-grandmother and has…read moretremendous sentimental value to my family. The clock was working when Jerry took the mechanism for repair, but it had timing issues that needed to be corrected. When Jerry took the clock parts to his shop, he seemed genuinely enthusiastic about getting it working properly and told me to feel free to check in periodically. After approximately three months, I stopped by the shop to see how things were progressing. At that time, he told me he was still monitoring the clock because he wanted to make sure it would run consistently for about two weeks before returning it. More months passed without any communication or update. At approximately nine months, I finally called and left a message explaining that I was becoming concerned because so much time had passed. I said that if he was finding that the clock could not be repaired, perhaps at some point we simply needed to call it and have the parts returned. I was completely unprepared for what happened the next morning. Jerry called me twice within a few minutes. When I answered the second call, he began yelling at me and told me that when I was "in a better mood" I could call him back. Approximately 15 minutes later, he arrived at my home without prior arrangement, left the clock parts outside my front door, and videotaped himself while doing so. During this interaction, he told me, "Don't you dare follow after me," and accused me of treating him "like a 5-year-old child." He also made a point of saying that I "hadn't even paid" him anything. To be clear, Jerry had never asked me for payment during the months he had the clock. I had not refused to pay him or disputed a bill; there simply had never been a request for payment. Later that day, I went to his shop because I was still hoping the situation could be resolved reasonably. I was prepared to compensate him for the work he had done, even though he had never asked me for payment. My hope was that we could calm things down and either have him finish the repair or, at the very least, put the clock back together as it had been when I entrusted it to him. Instead, he told me that I had caused him a great deal of stress and that he was simply not going to do this. I left shocked by the entire experience. What is especially upsetting is that I started with an heirloom clock that was working, although not keeping time properly. After approximately nine months, I received the parts back without the repair being completed, and they were not even reinstalled in the clock. I understand that an antique clock can be difficult to repair and that sometimes a repair simply may not be successful. Had Jerry told me that he was unable to get the clock to run consistently, I would have understood. What I cannot understand or accept is being yelled at and treated this way simply because I asked for an update after months without communication. This was a treasured family heirloom, and I am now left needing to find someone else not only to address the original timing problem but also to put the clock back together. Based on my experience, I cannot recommend this business. Regardless of whether a repair can ultimately be completed, customers should be able to expect reasonable communication and professional treatment.

Superior Watch Repair - Souvenirs and watch repair.

Superior Watch Repair

(4 reviews)

Once can never underestimate the value of time, or knowing the time for that matter. For example,…read morewhile out on the town, I have encountered numerous opportunities to provide my future girlfriend (yes, you cutie at the bar) an answer to their question "what time is it?", only to be stricken with agony for my watch battery had died during the great slumber of 2020 (e.g., COVID). Now, I can already hear the bro's going "that's why you got a phone bud", but you're wrong - did James Bond light that girls smoke using a turbo charged butane lighter? No dawg, he used an elegant refined piece of modern civility to light that stick! Anyways, wandering the sidewalks of Monroe I stumbled upon Superior Watch Repair. Entering the establishment, I could tell the proprietor took great pride in attention to detail and made a point to please the customer. Marveling over the limitless options of watch bands and Grand Rapids souvenirs (I'm coming back for a GR hat or keychain or coffee mug - can't decide) the owner greeted me. Taking a moment from working tirelessly and sensing my quandary, he offered his services and replaced the battery for my timepiece. For less than $20 and 5 minutes of my day, my problem has been solved! Ladies, I am your man the next time you ask "what time is it". Pros: excellent service, affordable, lots of options. Cons: none

Amazing customer service. The proprietor was very kind and very knowledgeable. I used to work in a…read morejewelry store and if you have a special watch, bring it here -not a box store or shop that doesn't specialize in watches. It's hard to find craftsmanship like this anymore. We're so lucky to have a shop like this in GR! We will definitely be back!

Ice Jewelry - jewelryrepair - Updated October 2026

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