I needed someone to look at a ring that was in my late mother's jewelry box. I suspected it was…read morecostume jewelry. It looked kind of beat up, and I didn't care for its light blue stone. A woman quickly was happy to help me. She looked at it under enlargement, then with great confidence said, "It's a blue topaz with little diamonds around the side, and the ring is (some)teen carat gold." Wow. My own personal Antiques Roadshow moment! And no charge, long-distance travel or waiting in line. She offered to clean it too, free of charge. I of course accepted!

I highly, highly recommend working with Morgan from Nord for one-of-kind heirloom jewelry redesign…read more Fine jewelry and jewelry redesign were completely new territory for me. Working with Morgan, I felt an instant connection and she made me feel comfortable asking questions, sharing ideas and guiding me through the entire process. The result of my custom engagement ring is something I never could have imagined. It's hard to put into words how truly beautiful the design is. It's absolutely stunning. I love having a unique piece that tells a family story and gives an heirloom a second life. Morgan's design experience brought my vision to another level. The design is modern, yet timeless and honors the original design integrity of the ring - with some edge. It's perfect. It's exactly what I wanted, without knowing what I wanted. If you're on the fence about an heirloom redesign - I highly recommend going into Nord and asking for Morgan. The possibilities are endless and the final product you'll get is something more beautiful than you've ever imagined. Lastly, the quality and craftsmanship of the Nord jewelers is best in class. This ring's story will live on forever and be passed down for generations.

Excellent store, run by an amazing staff! Highly recommend for beautiful jewelry pieces at great…read moreprices coupled with knowledgeable, kind, relatable staff all lead by Courtney! We have been purchasing for over a decade from Courtney and she continues to beyond words exceed our exceptions each time! Todd, their talented jewelry is on-site 2 days a week and continues to do amazing work! Their hasn't been a time ( and there have been many he has customized a jewelry piece for our family) he hasn't gone above and beyond-- his work really is exceptional! Will continue to purchase items from this store for years to come which in this day and age speaks volumes! Thank you all for what you do!

The store itself is beautiful, and I can't recommend it enough. If you're looking for quality…read morejewelry and exceptional service, look no further than Rodgers and Holland. Thank you, Courtney ( My forever hand dresser) for such an awesome experience--I can't wait to visit again!

Color me VERY, VERY happy!!…read more My ring had cracked; it is an heirloom brought over from the family jewelry store in Germany in the 1800s. I was so sad, and worried about the cost. Enter ALL the glowing recommendations for Rose Jewelers. I facebook messaged on Sunday, thinking that the store would reply to me later in the week but I'd just get it off my to do list. They responded right away, gave me a quote on repair based on photos I sent, and that was that. I dropped my ring off on Monday afternoon, and picked it up on Tuesday afternoon. SUCH fast service! It is beautiful, and very well-done. I am so happy. Besides high quality work and reasonable prices, the owners are very friendly, knowledgeable, and funny. This is such an excellent business...it is the epitome of a family-run, well-respected, excellent small business. Highly recommended! note: cash or check only

This place is wonderful. I have gone here for many things and I've always been super happy with…read morethe end result. This time Maura helped me. In January I lost an earring that my husband got me for an anniversary 28 years ago. I wore them ALL the time. Maura said to give her some time, she would do her best to find a new pair. About 4 weeks went by and I received a call that my earrings were in and ready for pick up. I was so pleasantly surprised when I saw them, they are almost identical to the original ones. The staff as well as Jim, are just great people they truly care. They take a little longer with jobs but I've always been very happy. Great place, trusting, kind people

Kristin the assistant manager is amazing! She got my girlfriend, and I all set up; with her…read moreknowledge and help, were able to pick up the perfect watch and ring combo

We have had a terrible experience with this store. My fiance ordered my engagement ring on July 8…read more It is now February 19 and we have not received my ring yet. It started with my ring needed to be sized down. It was sent in to be resized 3 sizes down. We were told an estimate of 8 weeks. After 8 weeks we called to check on the status. We were told the ring the order wasn't properly placed, and the ring would need to be remade and we were given an estimate of 8 - 10 weeks. 11 weeks later, the ring came in, and was still too large. It needed to be sent in to get resized. We also picked out a wedding band knowing that the resizing seems to take some time. We were told it would be another 8 - 10 weeks. We were told we would be notified when either ring came in. 10 weeks later, we call to check on the status. The band was in. We never were notified. The engagement ring had a ship date of the next day, so it would be in within the next couple of days. We call a few days later and are told that the ring is going to be another 4 - 6 weeks. At this point, we are beyond tired of waiting for the ring. I haven't had my ring for most of my engagement, and will not have it at my shower. Our wedding is in May, and at this point I am wondering if I will even have my ring before the wedding. We asked the store for a return. I talked with a local jeweler who said they can make a ring for me within the next 4 weeks. Helzberg adamantly told us no, that we couldn't return the ring because it was purchased more than 30 days ago. We still don't even have it in our possession, yet we can't return it! The managers at the store that we have been dealing with , Kristin and Ashley, have not been very understanding. Ashley at one point was talking to my fiance extremely disrespectfully and told him that there has been a study that 75% of brides do not like their rings, and he is just going to have to deal with it. The issue is not the ring. The issue has been the service and the continued delays. I tried contacting Helzberg through the website 2 weeks ago, and have received no response. I tried their chat online, no one answered. Word of warning, go far in advance of any special date you may need your jewelry by.

I have been going to Romantica Jewelry for years now,never to to be disappointed!!! The family…read morethere are warm and inviting and very knowledgeable. I mainly go there to sell gold and silver and they are transparent and very fair. They also have a very nice selection of regular to top end jewelry at very reasonable and competitive prices. I would recommend these guys if your shopping for a special gift or if your looking to sell some broken or unwanted jewelry or precious metal items. The way things are today I greatly appreciate good service and fairness and these guys hit it out of the park. Thank You

Awesome and honest family run business! Beautiful jewelry. Honest and fair when scrapping…read moreprecious metals.

Let me be clear, this isn't about a product, it's about a member of their team. She was awful to me…read morefrom the moment I walked in the door. Thankfully (for them) I was picking up an order and not entering to shop. Because if I hadn't already paid, I would have never given them my business. She was incredibly, and unnecessarily, rude - making me feel as though I interrupted her day; all because I didn't see her waving me in the security door. It may be worth having a buzzer or some sort of audible confirmation for the customer, so they know to pull on the door handle. This may prevent a customer from hearing, "I'm standing here - pressing a button", instead of "welcome to Jared", as they enter your store.

For starters, Brian is a standup man whom I have done business with for over 10 years and this…read morereview has nothing to do with him. The rest, is about Jared and how they chose to end our relationship. I took my wife's wedding ring in to be resized on Saturday 4/29, no big deal, she was worried about leaving it, because it had never been away from her ring before, but I convinced her it would be fine (BECAUSE I HAVE BEEN DOING BUSINESS WITH JARED FOR OVER A DECADE) and they were good at what they do. I received a call on the day i was supposed to get the ring back, telling me that it was not ready and that I could have it back on Saturday May 6th. We arrived, it wasn't ready. Did some browsing. Waiting, went grocery shopping, came back. Bought a Mothers day present, stood around waiting while the lady started lying "she's just polishing it up" Then she tries to pass off A TOTALY DIFFERENT RING AS MY WIFE'S LIKE WERE IDIOTS AND RINGS DON'T REALLY HAVE A MEANING. All we wanted was it to be resized. So I collected what was left of the ring, returned what I had just purchased and we are done! I'll go find an actual jeweler to repair the damage.

A real bummer. Long story short, initial experience was great. Great looking product, impressive…read morepresentation, my wife and I left looking forward to a quote (via phone) for a couple stone options. After a month and no follow up, we stopped back in. We were not in a rush but excited to get a ring ordered. The sales lady that we had previously worked with seemed happy to see us but had obviously lost our quote, name number and all, and was flustered and soon mad about the situation. In trying to remember - without letting on that she had forgotten about us- she came up with something very different than what we had talked about. Neither my wife nor I took her irritated manner personally but were a bit flabbergasted when she rolled her eyes at us and disappeared into the back room to complain about us to her manager. And she was loud. And offensive. My wife walked out by this point but I stayed to try to resolve the situation. After a few minutes, Doug (who I believe is the owner and seemed like a nice enough guy) came out and gave me an overpriced quote to apparently run me out of his store. Now I realize that customer service isn't what it used to be but this was a failure on so many levels - and such a different experience than we had been hoping for. I now hear their ads on the radio and can only say this: an ad may bring in a customer but bad service and the word of mouth that results from it can be devastating to a business. Might I be so bold as to suggest a drastic change in attitude - and employees for that matter.

Pretty much my favorite thing is cool local businesses that support other cool local businesses and…read moreartists, and that's UniQ all day. They have some beautiful glass art from locals Avolio Glassworks, as well as a really cool cross-section of items that would interest those who love jewelry and gemstones. They've got lots of very affordable gift items under $200, but also masterworks by their own and other jewelers. They have a solid collection of antique jewelry, plus lots of really modern looks. And there's something different every time I pop in (which is pretty much every time I dine at neighboring Fieldstone Grill, which is one of my favorite spots in Portage). Superior customer service as well. La!

This is my first Yelp review because I feel so strongly about how square a deal I got at Scott's…read more On a recommendation I went to see Scott's for a diamond for an engagement ring. I already had the setting but felt that at other jewelry stores I was either getting a hyper inflated cost or being sold a stone of questionable quality or rating. At Scott's I was shown a list of diamonds that might be able to be procured from wholesalers and I could specify what I was looking for. I had previously done a lot of research on the 4C's so I knew what I was after. Scott' delivered a great stone as requested and at a reasonable price, they even mounted the diamond in my setting for me. Forget the mall or big chain jewelry stores, Scott's is where the value is. Make a stop there before you purchase elsewhere. I would recommend them to anyone.

I inherited my grandfather's coins, knowing they were valuable and went to Scott's to be offered a…read morelittle over $200 I passed and went to eBay and what not and I made a couple thousand but in reality lost thousands before realizing what I had now going through Pcgs I plan on setting a new record for grading and auctioning. Most of my coins especially 1863 Indian head. Avoid Scott. Very untrustworthy people bad business I went to them and hopes to be appraised would've had better luck at a random pawnshop. Take a look at these nice high MS grade coins. They only offer me $200 for.

I absolutely love Gilmore Jewelers! They have such a wide variety of jewelry... whether you want…read morefun costume jewelry or fine jewelry for special occasions you will find what you're looking for. Kathy is wonderful too! If you're not sure what you're looking for she will help you figure it out and she goes out of her way to make sure you're satisfied. They do repairs, custom creations, replace watch batteries, and offer great, friendly service. When you walk in to Gilmore Jewelers you'll feel welcome and when you walk out you'll feel like you made a new friend.

Gilmore Jewelers is the only jeweler I trust! Kathy is the best, most honest, and experienced…read morejeweler youll ever meet!

We visited Medawar to shop for Pandora charms for my Mom's birthday. My Mom and sister-in-law, who…read morewere helped by a young woman on previous visits, both really love Medawar. The three stars are for that particular young woman and her redeeming customer service because my sister in law, who I adore, is INCREDIBLY hard to please. As I also have a Pandora bracelet I wanted to purchase a charm if I found one I really liked. Translation - on this particular afternoon we were an easy sale. I would have bought two, if not three charms easily. The gentleman who was helping us - I use the term helping very loosely - was for some reason incredibly hesitant to show us the plain sterling silver charms. After I clearly said the charms he was showing us were just too sparkly, he very reluctantly brought out one tray of non-jeweled charms under which I could see two other trays in the counter. At this point my Mom picked out one glass bead for her birthday and we left as it was apparent we were getting no where fast with Mr. Unhelpful Medawar. In the future I will be taking my Pandora business downtown or to Ann Arbor if I want local customer service, for anything else, I'll shop online.

This store has a closing sale and I previously stopped in 4/22 to check out pricing. I came back in…read more4/24/25 with my boyfriend with the main purpose to look at engagement rings. We had a great experience to start with Steve, an associate there. He was pleasant, knowledgeable, and very funny and kind. He and I both attended WMU and majored in music so we hit it off talking about that and then the 3 of us had similar interests we talked about. He was showing the Rêvelation brand lab created rings. The one I liked best ended up being a 2 CTW 3 stone oval ring for under $1.8k which was a wonderful deal!! I tried on 6 Engagement rings, and 4 or 5 different wedding bands to match them. At this point, my boyfriend was asking multiple questions about pricing, if this location closes in Portage can we still get maintenance or service from the sister-stores, in case we don't buy it from Portage can we possibly work out similar a 30% discount or otherwise, then what is the down payment. He wanted to start the purchase process that day. The owner of the store came up and in said a rude and impatient voice that all of the rings needed to be put back and cleaned now because "we need to get ready to shut down and close". It was about 5:35-5:40PM EST and there were multiple patrons still in the store looking around. Then he told me I had tried on too many rings, I'm just trying on everything without making a decision, and everything needed to be put away. He also held out one of the last rings I had just tried on and said, "do you want this one? Is this the one you actually wanted!?" I didn't reply because I shocked and embarrassed. At this point multiple patrons were looking at us and even Steve, the associate helping us, looked very uncomfortable. I eventually said no, that's not the one I'm thinking of and the manager said, "ok, we're putting them away and you could come back tomorrow!" Steve apologized multiple times and I reassured him that I appreciated his help and took his card. The fact that such an exciting moment was ruined truly hurt my feelings. My boyfriend and I should have been celebrating and having fun; not angry and me sitting in my car outside of the shop after this incident crying. I've left a detailed message with the corporate office as well about this. I recommended the shop to my friends before but they also will not go there. My boyfriend and I had smaller items we were going to purchase that evening and we put them back also so multiple sales were lost. My boyfriend actually tried on more men's wedding rings than I did! I was also gauging his favorite choice as well to grab before the shop closed next month. We were both very courteous and kind the entire time we shopped that day. If this matters- and I believe it might have- I'm black and my boyfriend is white. If this review was only about the great service from Steve, fun we had and the beautiful, high quality pieces both my boyfriend and I tried on them I would have given this review a 5 but I just can't. I cannot recommend the Portage location to anyone anymore.