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    Petra Gems

    4.8 (6 reviews)
    ModerateJewelry
    Open Open 24 hours

    By appointment only

    Petra Gems Photos

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    9 years ago

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    10 years ago

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    6 years ago

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    11 years ago

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    11 years ago

    Customer service and communications were great. I would highly recommend Petra Gems to anyone

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    Nord  Jewelers - Heirloom jewerly redesign + Custom one of a kind engagement ring

    Nord Jewelers

    5.0(19 reviews)
    0.1 mi
    $$

    I needed someone to look at a ring that was in my late mother's jewelry box. I suspected it was…read morecostume jewelry. It looked kind of beat up, and I didn't care for its light blue stone. A woman quickly was happy to help me. She looked at it under enlargement, then with great confidence said, "It's a blue topaz with little diamonds around the side, and the ring is (some)teen carat gold." Wow. My own personal Antiques Roadshow moment! And no charge, long-distance travel or waiting in line. She offered to clean it too, free of charge. I of course accepted!

    I highly, highly recommend working with Morgan from Nord for one-of-kind heirloom jewelry redesign…read more Fine jewelry and jewelry redesign were completely new territory for me. Working with Morgan, I felt an instant connection and she made me feel comfortable asking questions, sharing ideas and guiding me through the entire process. The result of my custom engagement ring is something I never could have imagined. It's hard to put into words how truly beautiful the design is. It's absolutely stunning. I love having a unique piece that tells a family story and gives an heirloom a second life. Morgan's design experience brought my vision to another level. The design is modern, yet timeless and honors the original design integrity of the ring - with some edge. It's perfect. It's exactly what I wanted, without knowing what I wanted. If you're on the fence about an heirloom redesign - I highly recommend going into Nord and asking for Morgan. The possibilities are endless and the final product you'll get is something more beautiful than you've ever imagined. Lastly, the quality and craftsmanship of the Nord jewelers is best in class. This ring's story will live on forever and be passed down for generations.

    Photos
    Nord  Jewelers - Custom Design Pink Sapphires

    Custom Design Pink Sapphires

    Nord  Jewelers
    Nord  Jewelers - Custom push present

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    Custom push present

    Medawar Jewelers

    Medawar Jewelers

    2.9(14 reviews)
    4.1 mi
    $$

    This store has a closing sale and I previously stopped in 4/22 to check out pricing. I came back in…read more4/24/25 with my boyfriend with the main purpose to look at engagement rings. We had a great experience to start with Steve, an associate there. He was pleasant, knowledgeable, and very funny and kind. He and I both attended WMU and majored in music so we hit it off talking about that and then the 3 of us had similar interests we talked about. He was showing the Rêvelation brand lab created rings. The one I liked best ended up being a 2 CTW 3 stone oval ring for under $1.8k which was a wonderful deal!! I tried on 6 Engagement rings, and 4 or 5 different wedding bands to match them. At this point, my boyfriend was asking multiple questions about pricing, if this location closes in Portage can we still get maintenance or service from the sister-stores, in case we don't buy it from Portage can we possibly work out similar a 30% discount or otherwise, then what is the down payment. He wanted to start the purchase process that day. The owner of the store came up and in said a rude and impatient voice that all of the rings needed to be put back and cleaned now because "we need to get ready to shut down and close". It was about 5:35-5:40PM EST and there were multiple patrons still in the store looking around. Then he told me I had tried on too many rings, I'm just trying on everything without making a decision, and everything needed to be put away. He also held out one of the last rings I had just tried on and said, "do you want this one? Is this the one you actually wanted!?" I didn't reply because I shocked and embarrassed. At this point multiple patrons were looking at us and even Steve, the associate helping us, looked very uncomfortable. I eventually said no, that's not the one I'm thinking of and the manager said, "ok, we're putting them away and you could come back tomorrow!" Steve apologized multiple times and I reassured him that I appreciated his help and took his card. The fact that such an exciting moment was ruined truly hurt my feelings. My boyfriend and I should have been celebrating and having fun; not angry and me sitting in my car outside of the shop after this incident crying. I've left a detailed message with the corporate office as well about this. I recommended the shop to my friends before but they also will not go there. My boyfriend and I had smaller items we were going to purchase that evening and we put them back also so multiple sales were lost. My boyfriend actually tried on more men's wedding rings than I did! I was also gauging his favorite choice as well to grab before the shop closed next month. We were both very courteous and kind the entire time we shopped that day. If this matters- and I believe it might have- I'm black and my boyfriend is white. If this review was only about the great service from Steve, fun we had and the beautiful, high quality pieces both my boyfriend and I tried on them I would have given this review a 5 but I just can't. I cannot recommend the Portage location to anyone anymore.

    They did a wonderful job of fixing a gold necklace for us. Superb service. While they appear to be…read moresmall, they have an excellent selection.

    Photos
    Medawar Jewelers
    Medawar Jewelers
    Medawar Jewelers

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    UniQ Jewelry Gallery

    UniQ Jewelry Gallery

    3.0(2 reviews)
    7.0 mi
    $$

    A real bummer. Long story short, initial experience was great. Great looking product, impressive…read morepresentation, my wife and I left looking forward to a quote (via phone) for a couple stone options. After a month and no follow up, we stopped back in. We were not in a rush but excited to get a ring ordered. The sales lady that we had previously worked with seemed happy to see us but had obviously lost our quote, name number and all, and was flustered and soon mad about the situation. In trying to remember - without letting on that she had forgotten about us- she came up with something very different than what we had talked about. Neither my wife nor I took her irritated manner personally but were a bit flabbergasted when she rolled her eyes at us and disappeared into the back room to complain about us to her manager. And she was loud. And offensive. My wife walked out by this point but I stayed to try to resolve the situation. After a few minutes, Doug (who I believe is the owner and seemed like a nice enough guy) came out and gave me an overpriced quote to apparently run me out of his store. Now I realize that customer service isn't what it used to be but this was a failure on so many levels - and such a different experience than we had been hoping for. I now hear their ads on the radio and can only say this: an ad may bring in a customer but bad service and the word of mouth that results from it can be devastating to a business. Might I be so bold as to suggest a drastic change in attitude - and employees for that matter.

    Pretty much my favorite thing is cool local businesses that support other cool local businesses and…read moreartists, and that's UniQ all day. They have some beautiful glass art from locals Avolio Glassworks, as well as a really cool cross-section of items that would interest those who love jewelry and gemstones. They've got lots of very affordable gift items under $200, but also masterworks by their own and other jewelers. They have a solid collection of antique jewelry, plus lots of really modern looks. And there's something different every time I pop in (which is pretty much every time I dine at neighboring Fieldstone Grill, which is one of my favorite spots in Portage). Superior customer service as well. La!

    Photos
    UniQ Jewelry Gallery
    UniQ Jewelry Gallery - One of Diamond Doug's latest designs. This piece is made up of parts of three old rings the customer brought in that she didn't like anymore

    One of Diamond Doug's latest designs. This piece is made up of parts of three old rings the customer brought in that she didn't like anymore

    UniQ Jewelry Gallery - 1.0 Carat Rhodolite Garnet and .04 Carat Diamond Necklace Set in Two - Tone 14 Karat Yellow and White Gold

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    1.0 Carat Rhodolite Garnet and .04 Carat Diamond Necklace Set in Two - Tone 14 Karat Yellow and White Gold

    Jared the Galleria of Jewelry - This is what Jareds lifetime warranty looks like for your money

    Jared the Galleria of Jewelry

    3.4(5 reviews)
    4.7 mi
    $$

    Let me be clear, this isn't about a product, it's about a member of their team. She was awful to me…read morefrom the moment I walked in the door. Thankfully (for them) I was picking up an order and not entering to shop. Because if I hadn't already paid, I would have never given them my business. She was incredibly, and unnecessarily, rude - making me feel as though I interrupted her day; all because I didn't see her waving me in the security door. It may be worth having a buzzer or some sort of audible confirmation for the customer, so they know to pull on the door handle. This may prevent a customer from hearing, "I'm standing here - pressing a button", instead of "welcome to Jared", as they enter your store.

    For starters, Brian is a standup man whom I have done business with for over 10 years and this…read morereview has nothing to do with him. The rest, is about Jared and how they chose to end our relationship. I took my wife's wedding ring in to be resized on Saturday 4/29, no big deal, she was worried about leaving it, because it had never been away from her ring before, but I convinced her it would be fine (BECAUSE I HAVE BEEN DOING BUSINESS WITH JARED FOR OVER A DECADE) and they were good at what they do. I received a call on the day i was supposed to get the ring back, telling me that it was not ready and that I could have it back on Saturday May 6th. We arrived, it wasn't ready. Did some browsing. Waiting, went grocery shopping, came back. Bought a Mothers day present, stood around waiting while the lady started lying "she's just polishing it up" Then she tries to pass off A TOTALY DIFFERENT RING AS MY WIFE'S LIKE WERE IDIOTS AND RINGS DON'T REALLY HAVE A MEANING. All we wanted was it to be resized. So I collected what was left of the ring, returned what I had just purchased and we are done! I'll go find an actual jeweler to repair the damage.

    Photos
    Jared the Galleria of Jewelry - Same

    Same

    Jared the Galleria of Jewelry - Work order tag

    Work order tag

    Jared the Galleria of Jewelry - My wife's ring

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    My wife's ring

    Petra Gems - jewelry - Updated May 2026

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