I had links taken out of two watches for a total of $20. I was helped right away and I was very…read morepleased with the service I received. I'll be back!

Needed a watch battery replaced so I called and they said it would only take a few minutes and…read morequoted me $10 over the phone. They were right! Very efficient and kept to their word. I would definitely recommend this place!

I have been going here for a while now and have always had nothing but a great experience. Everyone…read moreis very kind and knowledgable. I come here for all my watch repairs and have come to know alot of the staff. Though I forget there names at writing this review. I have bought multiple watches here and done alot of repairs here. They have a great selection of watches and I am yet to have a bad experience here. If you are in thearea. I highly reccomend checking this place out!!

Instead of requesting yelp to remove my negative review, I hope your business will attempt to take…read moreresponsibility for your employee's mistake and unprofessionalism. It's the right thing to do. I came there for a battery repair and got out with a broken watch. I was just here last weekend to get my Aquaracer's battery replaced. When I came back, my watch's crown is already detached from the watch. The employee changing the batteries was telling me that it's broken as if it already was broken to begin with. Absolutely not. Initially, she was saying that the crown was too tight and that there were resins present. And then she changed that statement to: she only opened the back to change the battery. She didn't touch the crown. But didn't she just say earlier that the crown was too tight? Also, please tell me WHY the date that was originally set to the 6th (the correct date) was on the 13th when I came back. Which means the crown was fine because she was able to turn it to change the date until she broke it. I was still able to adjust the date and time earlier that day. Now the crown is completely detached. It just falls to the side. It won't even stick to the watch. When I saw my watch, I just felt like crying. It was my late grandfather's gift to me. I felt like $65 was too much for a battery, but I was thinking, as long as my watch is safe it's okay. Well it's not. My original worst fear was the back case getting scratched, but it came out worse. My watch is broken. What's even worse is that the employee showed absolutely no remorse, no accountability, tried twisting her words so many times. SO YES, do review your CCTV because if it actually shows you working on my watch, it will show the truth. The employee was asking me to leave my watch there because the technician was off that day and that it will be looked at first thing in the morning. I said I there's no way I'm leaving my watch there and that I'm not paying for any repairs. She replied okay and that she will just take out the battery that she had already put in. OH WOW. After ruining my perfectly working watch, she even had the audacity to say that. Their services are not cheap. The least they could do is hire competent people to care for other people's watches. Also, if that employee was not sure about what she's doing, she shouldn't have touched my watch. They even told me that they deal with aquaracers on a regular basis. I don't think there's an ounce of truth to this. If they do, this wouldn't have happened. Anyway, another girl stepped in and said that I can bring my watch back the next day and they will fix it free of charge. I brought my watch there because I thought that the business was reputable. I was wrong. I brought my watch to the Tag heuer boutique that same day because there is absolutely no way I'm letting them "fix" my watch. I will post an update once the diagnosis is done and once the price estimate for the repair is emailed to me. The manager said that it will take a few weeks since their repair center is in a different state. I will be emailing you the invoice that Tag Heuer sends me. I hope that you at least cover the expenses. If I can give a negative score, I would.

I am in the process of moving and wanted to sell a large amount of coins, gold and silver. The…read moreprocess was easy and I was was treated very fairly on the price I received. I have sold to them in the past and had the same experience.

have your stuff priced out before you show up here because these people are a total rip off. I…read morebrought a gold pocket watch in there worth a couple grand. I got from the coin store. They offered me $650. Told me that the chain was 11 karat had it quoted 14k for 620 offered me 420. back to the coin store and gold went up and ended up getting $2200.

Service is second to none when it comes to Aladen. He had his watch repair business downstairs in…read moreSears for more than 15 years, but once Sears closed he relocated. His new location is even more convenient & he truly is the watch doctor. He can fine-tune your automatic watches. He'll adjust your watch-bands (adding/removing links to watches, as necessary), replace them, or buy your broken watches. You can bring in one watch and wait for it to be fixed, a battery to be replaced, or bring more than one and have them handled while you enjoy Ruby's, check-out a budget movie or shop at The (Nordstrom) Rack (which is all too convenient, too).

I gave the watch doctor 3 watches which he had to be fixed and change batteries…read more One was a sentimentally valuable as it had belonged my mother in law and was for my daughter. It was gold inscribed back which I pointed out and was told it was only sentimental and probability not worth anything. However when it was returned the gold back had been replaced with a cheap metal back and given along with other watches and I did not notice immediately. My daughter was very upset when she discovered it had been switched. She is very upset each time she sees the watch. I will try to talk to them to get it returned but I'm not sure if they are willing or honest. I store closed but the other stand is still in mall. Please let me know what else I can do!!!!

I am so, so grateful to Rosette and Raffi for assisting me with engagement ring resizing! The ring…read morewas purchased elsewhere and we were way off on my ring size (completely our fault). I started looking online for locations to help, worried about limited availability everywhere due to the approaching holidays. Initially, the appointment time I was given for the following would have conflicted with my schedule (but was still way sooner than I expected), so I called around to other places just in case. To my surprise (and relief) Rosette called back and gave me availability for the end of the same day! I dropped it off and it was done by noon the next day. After wearing it at home for several hours, I felt that it was still looser than I desired. I called again and was able to return the next day. They were extremely patient with me, adjusting the sizing in quarter size increments until it felt perfect. It was polished and cleaned each time as well. Rosette and Raffi are very knowledgeable about their work and have excellent attention to detail, timely and quick service, and extremely reasonable pricing. I felt assured that I could trust their recommendations and expertise. The positive online reviews encouraged me to try this location, as I was willing to drive further for high quality work, and I'm so glad I did. I would love to return again for future jewelry needs.

Once again, Raffi and Rosette RULE. My 40-year-old gold wedding band was always a semi-loose fit,…read morebut now that I'm an Old it began to slip off unexpectedly. Raffi was able to resize it down in just five minutes, and it now fits better than ever. I'm very grateful to have a jewelry craftsman like Raffi here in MV, and I recommend RDJ to everyone I know.

Gary is the man! There is a reason his jewelry shop has the reviews and stars it has. We brought in…read moremy engagement ring for a resizing in the morning and he had it done by 3 pm. He was very helpful, patient, and friendly with us! We took a look around his shop for some bands and they all looked beautiful. We not only recommend this place but will definitely be back. Thank you Gary!

Couple of weeks ago, I went to Enalie Jewelers to sell some gold jewelry, and I was not…read moredisappointed. Unlike other Jewelry Stores, I tried selling to before, Gary the owner at Enalie's gave me a fair offer, which I accepted. I was very pleased to do business with him. Both, Gary and his wife Ina, are very friendly and make you feel at home. Their great reviews are a true reflection of their business and who they are. I hope to do business with them again.

I brought in jewelry for repair and the service was flawless. Austin was incredibly helpful and…read morefixed the items so quickly, I'll definitely come back and highly recommend this business!

I brought in a very sentimental necklace that had broken after calling ahead to see if repairs were…read morepossible. They assured me they could help, so I stopped by the same day--expecting to leave it there--but to my surprise, they repaired it on the spot. The staff was incredibly welcoming, responsive and professional throughout the entire process. I also appreciated the high level of security upon entering, which made me feel very comfortable. I'm so grateful for their care and efficiency - highly recommend for service you can trust.

Me and my wife were a walk-ins, no appointment. I had been looking for someone to repair a lock on…read moremy gold chain and she came in looking for a ring cleaning. We were greeted and treated very professionally. They fixed my chain, cleaned both our rings, all within 20min. Excellent work on both. Great experience overall.

Have been to fast fix jewelry a couple times with my husband to get some things resized & my rings…read morepolished, they did a good job! but today i went in to get my rings polished ( took about 30-40 minutes, which is not the issue) my husband picked them up,they wrapped them up & bagged them. i unwrapped my rings, there is a missing diamond! i check my rings everyday & i definitely wasn't missing one! so if you plan on taking your things here always take before pics infront of them and check them immediately once you pick them.

Found Mike, who comes highly recommended in an online community. Needed my VRF 116710LN with their…read morenew SA3186 serviced. I've had it for about 2 months and it's starting to lose time quickly. Mike was easy to communicate with, and being local was an even bigger plus. Met with him and drop off the watch early evening. He started giving me the play by play a couple of hours later as he starts working on my watch. He told me he will make sure to check with my before proceeding with any work so there are no surprises. And he did just that. Turned out the watch just needed a bit of oil and service. He also offered to polish and water seal the watch for a little more. Price is reasonable so I asked him to go ahead. He had the watch ready to go by the next day! Quick service, easy and thorough communication. Watch is running and looking great! Will definitely recommend for any of your watch repair needs especially if you need someone to work on a rep.

Thank you Mike! I had a Cartier that had recently stopped working. I went to several watch repair…read moreshops who quoted a minimum of $300 to get it running again. I found Mike who quoted me $180 if he could successfully complete the repair. He was very communicative during the entire time, and the turnaround time was lightening fast. I had the watch back to me, completely functional, the next night. Five stars and I could not recommend him enough!