I brought in jewelry for repair and the service was flawless. Austin was incredibly helpful and…read morefixed the items so quickly, I'll definitely come back and highly recommend this business!

I brought in a very sentimental necklace that had broken after calling ahead to see if repairs were…read morepossible. They assured me they could help, so I stopped by the same day--expecting to leave it there--but to my surprise, they repaired it on the spot. The staff was incredibly welcoming, responsive and professional throughout the entire process. I also appreciated the high level of security upon entering, which made me feel very comfortable. I'm so grateful for their care and efficiency - highly recommend for service you can trust.

I am in the process of moving and wanted to sell a large amount of coins, gold and silver. The…read moreprocess was easy and I was was treated very fairly on the price I received. I have sold to them in the past and had the same experience.

have your stuff priced out before you show up here because these people are a total rip off. I…read morebrought a gold pocket watch in there worth a couple grand. I got from the coin store. They offered me $650. Told me that the chain was 11 karat had it quoted 14k for 620 offered me 420. back to the coin store and gold went up and ended up getting $2200.

I have been going here for a while now and have always had nothing but a great experience. Everyone…read moreis very kind and knowledgable. I come here for all my watch repairs and have come to know alot of the staff. Though I forget there names at writing this review. I have bought multiple watches here and done alot of repairs here. They have a great selection of watches and I am yet to have a bad experience here. If you are in thearea. I highly reccomend checking this place out!!

Instead of requesting yelp to remove my negative review, I hope your business will attempt to take…read moreresponsibility for your employee's mistake and unprofessionalism. It's the right thing to do. I came there for a battery repair and got out with a broken watch. I was just here last weekend to get my Aquaracer's battery replaced. When I came back, my watch's crown is already detached from the watch. The employee changing the batteries was telling me that it's broken as if it already was broken to begin with. Absolutely not. Initially, she was saying that the crown was too tight and that there were resins present. And then she changed that statement to: she only opened the back to change the battery. She didn't touch the crown. But didn't she just say earlier that the crown was too tight? Also, please tell me WHY the date that was originally set to the 6th (the correct date) was on the 13th when I came back. Which means the crown was fine because she was able to turn it to change the date until she broke it. I was still able to adjust the date and time earlier that day. Now the crown is completely detached. It just falls to the side. It won't even stick to the watch. When I saw my watch, I just felt like crying. It was my late grandfather's gift to me. I felt like $65 was too much for a battery, but I was thinking, as long as my watch is safe it's okay. Well it's not. My original worst fear was the back case getting scratched, but it came out worse. My watch is broken. What's even worse is that the employee showed absolutely no remorse, no accountability, tried twisting her words so many times. SO YES, do review your CCTV because if it actually shows you working on my watch, it will show the truth. The employee was asking me to leave my watch there because the technician was off that day and that it will be looked at first thing in the morning. I said I there's no way I'm leaving my watch there and that I'm not paying for any repairs. She replied okay and that she will just take out the battery that she had already put in. OH WOW. After ruining my perfectly working watch, she even had the audacity to say that. Their services are not cheap. The least they could do is hire competent people to care for other people's watches. Also, if that employee was not sure about what she's doing, she shouldn't have touched my watch. They even told me that they deal with aquaracers on a regular basis. I don't think there's an ounce of truth to this. If they do, this wouldn't have happened. Anyway, another girl stepped in and said that I can bring my watch back the next day and they will fix it free of charge. I brought my watch there because I thought that the business was reputable. I was wrong. I brought my watch to the Tag heuer boutique that same day because there is absolutely no way I'm letting them "fix" my watch. I will post an update once the diagnosis is done and once the price estimate for the repair is emailed to me. The manager said that it will take a few weeks since their repair center is in a different state. I will be emailing you the invoice that Tag Heuer sends me. I hope that you at least cover the expenses. If I can give a negative score, I would.

Gary is the man! There is a reason his jewelry shop has the reviews and stars it has. We brought in…read moremy engagement ring for a resizing in the morning and he had it done by 3 pm. He was very helpful, patient, and friendly with us! We took a look around his shop for some bands and they all looked beautiful. We not only recommend this place but will definitely be back. Thank you Gary!

Couple of weeks ago, I went to Enalie Jewelers to sell some gold jewelry, and I was not…read moredisappointed. Unlike other Jewelry Stores, I tried selling to before, Gary the owner at Enalie's gave me a fair offer, which I accepted. I was very pleased to do business with him. Both, Gary and his wife Ina, are very friendly and make you feel at home. Their great reviews are a true reflection of their business and who they are. I hope to do business with them again.

I am so, so grateful to Rosette and Raffi for assisting me with engagement ring resizing! The ring…read morewas purchased elsewhere and we were way off on my ring size (completely our fault). I started looking online for locations to help, worried about limited availability everywhere due to the approaching holidays. Initially, the appointment time I was given for the following would have conflicted with my schedule (but was still way sooner than I expected), so I called around to other places just in case. To my surprise (and relief) Rosette called back and gave me availability for the end of the same day! I dropped it off and it was done by noon the next day. After wearing it at home for several hours, I felt that it was still looser than I desired. I called again and was able to return the next day. They were extremely patient with me, adjusting the sizing in quarter size increments until it felt perfect. It was polished and cleaned each time as well. Rosette and Raffi are very knowledgeable about their work and have excellent attention to detail, timely and quick service, and extremely reasonable pricing. I felt assured that I could trust their recommendations and expertise. The positive online reviews encouraged me to try this location, as I was willing to drive further for high quality work, and I'm so glad I did. I would love to return again for future jewelry needs.

What an amazing place. Rosette and Raffi made our 20th anniversary celebration extra special. They…read morereset my wedding ring, Rosette helped me design and made great suggestions, I can't believe how amazing it looks!! They are a family owned business that is honest, fun and great to work with. They genuinely cared about my concern and made accommodations to ensure I felt comfortable. They are the jeweler of choice!! I have a custom made wedding ring to celebrate our 20th.

Everyone at Liberty Diamonds has been so kind and wonderful to work with. Thank you to Nikol,…read moreChristina, and Troy for helping my fiancé and me with my engagement ring and both of our wedding bands. We truly couldn't be happier with the entire process or with how beautiful our rings turned out. The experience was so special and will always be a meaningful memory for us. We've already recommended Liberty to several friends who are starting their ring shopping, and we'll continue to do so. Thank you again for making this such a memorable and joyful part of our engagement!

I am absolutely obsessed with my engagement ring from Liberty Diamonds. From the moment we walked…read moreinto the store, Cristina and Troy made the entire process feel personal and special. Cristina had already been in touch with my fiancé beforehand, so when we arrived she had curated a selection of diamonds, ring styles, and settings she knew I might love. She walked us through everything with so much care, from explaining GIA certification and clarity to showing us real diamonds under the light so we could truly see their brilliance. Unlike other places we visited, Liberty Diamonds actually let us compare real and lab diamonds side by side, which made such a difference. Cristina also guided us through the custom design process, explaining setting heights, diamond shapes, and every detail that would make the ring uniquely mine. They even sent my fiancé a 3D rendering of the design so he could visualize exactly what the final piece would look like. I left our appointment feeling completely confident that we were in the best hands! Fast-forward to the proposal and I was speechless. My ring is everything I dreamed of and more. The sparkle, the cut, the craftsmanship... it's truly stunning! Cristina and Troy did an exceptional job bringing my dream ring to life. I couldn't recommend Liberty Diamonds more for anyone looking for a thoughtful, transparent, and genuinely magical ring-buying experience.

Had the best experience with Michael and Rod! They are so helpful and kind and clearly know their…read morestuff!

Nice quality, pretty, and fair prices. Great service. Classical modern styles. Happy with our…read morepurchase.

Amazing experience and a really nice family run business that's been in business for 35 years…read more They fixed my watch in a few minutes and we were able to help me out on the spot 10/10

It's was fast service, it took only 30 mins to finish 4 watches for battery replacement…read more And they have special the 4th one is free. The lady there is very nice and helpful.

Just got engaged my fiancé and my mom worked with Sami. I just went to get my ring resized and he…read morewas so friendly and kind. He's doing a two day turn around on my order so I have it before I return to college on spring break. Very knowledgeable 4th generation Jeweler. He's done resizing and tightening on 3-4 of my mom's rings. Will be recommending to everyone. My family will also be moving to Tennessee soon but I will continue to ship my rings here. I don't trust anyone else with my fine jewelry. Thank you so much Sami!!

I went in for a simple clasp on a keepsake necklace and I brought some rings that no longer fit…read more The last ring was from my grandma and was very worn but had all of the diamonds intact. Sami made an exact replica excepting that I changed the dusty rubies to light blue sapphires. I didn't expect the joy I felt when I realized I would wear my grandma's ring as my wedding ring! Thank you Sami for your kindness and attention to detail. Craftsmen such as you are a real gem.

This review truly makes me happy. I was initially nervous about how the process would unfold,…read morenaturally worried that my rings might get lost or damaged. However, reaching out to Manny eased all those nerves. He explained the process patiently and reassured me that everything would be fine. He was incredibly understanding and took the time to work with me gently. I was unsure about which type of diamond to upgrade to, but Manny showed me multiple options. Since I couldn't see them in person, I had to trust his judgment, and he truly understood what I was looking for. I just received the rings today, and they are absolutely stunning--much better than I had hoped. If you're considering making a change, I highly recommend reaching out to Manny. He was absolutely wonderful and made the experience so much easier. I have no regrets about my decision and will definitely choose him and the company again. Jackie Upper Marlboro, Md

When someone walks in to buy an engagement ring, they are trusting you with an important moment in…read moretheir life, and that trust was completely mishandled here. I came in just before Christmas because I planned to propose to my girlfriend on an upcoming vacation. When I first walked in, I told the sales associate that I was looking for a quality engagement ring and wanted to see their better options, since this was an important purchase for me. I also made it very clear that this was my first time buying jewelry, that I had a firm $10,000 budget for the entire ring, and that I only wanted a natural diamond, not lab grown. During our discussion comparing natural versus lab grown, she mentioned that natural diamonds are generally viewed more favorably, which reinforced my decision to stick with a natural stone. There was absolutely no confusion about my budget or what I was looking for. We went over it several times, a $10,000 budget for the complete ring and natural diamonds only. Despite that, I was sold a band for about $7,000 that did not include the center diamond, with very clear guidance that a natural two carat diamond would fit this exact setting and could be added as soon as I returned from my vacation, all within the remainder of my budget. I was told this would be no problem at all and that this was a normal process. I trusted that advice and planned accordingly. I also explained that proposing on my trip was the priority, and I was comfortable upgrading the center diamond immediately afterward, as I was advised. The ring itself was beautiful and the temporary stone looked great in the setting, so I felt confident proposing with it and completing the ring upon my return. I was genuinely excited to propose with this ring. My girlfriend loved it immediately, and it already carries emotional and sentimental value for both of us. That is what makes this situation so upsetting. I came back to the store expecting to complete the ring exactly as promised, only to find out that what I had been assured was possible simply was not. Now I am faced with the possibility of having to start over entirely with a different band, despite the fact that this ring is already tied to our engagement and the memory of that moment. What made this even more frustrating is what I learned afterward. Multiple other jewelers explained to me that in an engagement ring, the majority of the budget should go toward the center diamond, not the band. I was essentially guided to spend roughly 70 percent of my total budget on the setting alone, which left me in an impossible position from the start. While the band itself is truly beautiful, with very high quality and bright diamonds, I later learned that pairing it with a natural two carat diamond anywhere near my remaining budget was never realistic. When I returned to the store, and saw the same sales lady's buy the entire story changed. I was immediately shown a $15,000 center diamond on top of the $7,000 ring. When I reminded her of my budget, the sales associate became irritated and dismissive. Only after pushing back did she return with a noticeably yellow, low quality diamond and tried to sell it to me for $8,000, which made no sense given the quality of the ring I had already purchased. It felt like I was being pushed to accept whatever they could sell me instead of what had been promised. After that, I was told she would search and contact me within a week. It has now been over two weeks with no call, no email, and no follow up of any kind. Once they had my money, communication stopped completely. Since then, I have visited multiple other jewelers, and more than one of them immediately recognized the situation and told me they have heard similar stories from customers coming from this same store. They also explained that getting a nice two carat natural diamond within the remaining budget was never realistic with the quality of the setting I was sold. At those stores, I was educated, treated with care, and given realistic options. The difference in professionalism and integrity was night and day. What I learned through all of this is that buying jewelry should be an educational experience, where all the facts are laid out clearly so you can make an informed decision. At those other stores, I felt guided and respected. Here, I felt bait and switched, not advised kindly through a once in a lifetime purchase. Now I am left with an expensive, incomplete engagement ring and a situation that should never have happened. What should have been an exciting and meaningful experience turned into stress, disappointment, and feeling misled. If you are shopping for an engagement ring and do not already know exactly what you are doing, I strongly recommend going somewhere else. Clear communication, realistic expectations, and basic follow through should be the minimum standard for a purchase of this size, and unfortunately that was not my experience here at all.