Amazing customer service!! Honest, fair and reasonable. The best!! Always helpful and friendly!!

Michael was wonderful. He listened to every little detail on how I wanted my ring. My ring turned out beautiful.

Had the best experience with Michael and Rod! They are so helpful and kind and clearly know their stuff!

Nice quality, pretty, and fair prices. Great service. Classical modern styles. Happy with our purchase.

Updating my review from years of business with Michael. Thanks to Michael suggesting to insure my wife's rings just payed off. My wife's ring disappeared after having contractors working in the house , and a busy party weekend we could not find my wife's ring. I called Michael and he worked with the insurance company to recreate my wife's ring purchased many years ago. He is the best , and no change to the insurance policy just great service . Listen to this man he is the best in the market. read more

Michael Alan Jewelers - Wife's replacement ring - Jewelry Near Me - Lake Forest, California

Michael Alan and his son, Rod, are excellent gemologists. I have worked with these jewelers on many occasions (for designing, purchasing, appraising, and repairing jewelry) and it's always a delightful experience. read more

Worst customer service I have ever experienced. Very disrespectful staff, unfriendly demeanor and dismissive attitudes. There are plenty of other reputable, credible jewelers in town who actually care about customer satisfaction and client retention. I had this store a 1 star because I couldn't give it a 0. I will never do business with these merchants again. Highly disappointed! read more

Flew down from Sacramento just to come here and Rod did not disappoint. Three other friends recommended this place and I can understand why they did. I give a strong 10/10 for quality of service and response. Rod made everything so easy and did not push for anything particular. Instead he listened to what I wanted and then provided his expertise to guide me to the right place. On top of all of this, they gave me the best price. Will be recommending him to all my friends for their next jewelry purchase. read more

Michael's customer service is out of this world. He made my wife and I feel like people instead of just dollar signs. I appreciate that he didn't just try to make a sell when I asked him about man rings. My wife and I left feeling happy and taken care off. read more

Michael and his son Rod are very helpful and such genuine people! Took us about the 2 months to find the right ratio, color, and size. They were very patient with us. We recommend all our friends to them when they're looking for a ring! Michael Alan will find your dream ring! Thank you guys! read more

My fiancé and I came in to get my ring adjusted. It was resized and done within 10 minutes (with an appointment of course). I will say that everyone here genuinely knows what they're talking about and what pairs best with your engagement rings. Michael assisted us and made our visit so welcoming. We'll definitely be back to get my wedding band. So many beautiful options and I'm left to go back home dreaming about all the selected bands presented by Michael. We'll be back before you know it!! read more

Michael Alan Jewelers - Engaged in Cappadocia, Turkey ! - Jewelry Near Me - Lake Forest, California

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Absolutely amazing customer service. We just shopped for my 20 year anniversary ring update and everybody there was so kind and helpful. Family run business. We genuinely felt that they had our best interests in mind. We didn't feel rushed, we didn't feel like we were being over sold on anything. They were patient and kind. They were even kind enough to repair my 20 year old ring which has been missing 2 small diamonds for 19 years as well as fix my shaky main diamond and made my old Ring look brand new....without me even asking for it. They didn't even charge us for this. We found a beautiful new ring, major upgrade. Pricing was also surprisingly good. I just don't see many businesses like this any more and it was just so refreshing to see that there are good honest business's out there like this. Just honestly all around such a great experience and I will recommend this place to anyone. read more

Michael Alan is the cream of the crop when it comes to jewelers. I found this place via a good friend of mine and I'm glad he sent me. Rod was the person I dealt with and he is the pinnacle of knowledge when it comes to the industry. First and foremost, the showroom has a ton of light and is very clean! I went in very well researched and Rod confirmed everything I had read/seen. When it came to picking the diamond, he went out of his way to source 3 additional diamonds for me to look at in person. What I loved is the new school style he used when showing me the GIA reports/certifications on the computer (which I very much appreciated). Price was good and the service was beyond phenomenal. Rod earned a customer for life. She said yes! read more

Michael Alan Jewelers - Jewelry Near Me - Lake Forest, California

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If I can give 10 stars I would! Rod was absolutely incredible and so professional! When we walked into MAJ, we didn't know what to expect.. especially given that they were the first (and only) jeweler we had decided to check out for our engagement ring journey. As overwhelming and stressful as ring shopping can be (even more so for my fiancé), Rod made us feel comfortable and at ease during this entire process. He was honest about our design choices and provided knowledgeable recommendations for the diamond (4 c's- clarity, carat, cut, color) and band. After countless back and forth texts (over a month) and multiple visits to MAJ, Rod was so patient and understanding with us, and he never tried to persuade or oversell us with something we weren't 100% happy or in agreement with. Rod assured us he would design the ring of our dreams, and after what felt like a decade of waiting (it was only a couple months, lol!)... he DELIVERED! Our ring came out so BEAUTIFULLY. Of course, I didn't see the final result until my fiancé proposed but WOW! We are genuinely in awe of our engagement ring. IT CAME OUT BETTER THAN WE HAD IMAGINED! It is definitely a show-stopper! We're obsessed!!! Thank you so much, Rod, for your hard work and professionalism! We'll be stopping by to create our wedding bands soon! read more

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Stop your search, you have found the best jeweler! My fiancé and I went to four different jewelers in SoCal and Michael Alan jewelers is by far unmatched. Rod brought my vision to life. He took his time to educate us and made us feel comfortable with our purchase, and not to mention the quality of diamonds is unreal. Can't wait to come back for my band. Thank you Michael Alan Jewelers! read more

Michael Alan Jewelers - Jewelry Near Me - Lake Forest, California

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Since the proposal, my fiancée has been receiving non stop compliments on how beautiful the ring is!! This is a testament to Rod!!! I know he took his time in putting together this amazing ring. If you're shopping for a ring, do yourself a favor and pay him a visit! read more

Michael Alan Jewelers - Pear shaped ring - Jewelry Near Me - Lake Forest, California

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Michael Alan is amazing and will always be our jeweler of choice! Their customer service is top-notch. The first time my now fiancee and I went to Michael Alan in person after finding them on Instagram, Michael spent a ton of time with us and educated us on the 4 Cs and everything related to diamonds. He showed us a stone that was absolutely beautiful and I couldn't get it out of my head once we saw it. My fiancee bought that stone for my engagement ring and we've been back multiple times as my wedding bands are also from here. What a great family jeweler to do business with! We will be coming back as we expand our jewelry collections :) read more

I can't stop staring!!!! Love my ring! It's so dreamy and exactly what I wanted! My fiancé purchased the rock separately and Michael Alan set it for us. I noticed Michael Alan Jewelers was on the pricier side when we shopped around (nearly double) but we decided to go with them because they made us feel welcome, really seemed to know what they were doing, and also we figured we would pay a little more since it's "customized" -- the other jewelers were just buying parts similar to what I wanted and throwing it together. My only disappointment was thinking we'd get to see a 3D print of the ring before it went into production, but that wasn't the case. It's a little misleading but the 3D print is not for the customer. My ring actually turned out a little big. I called the shop and they said resizing it down is part of the package and they could do it same day if i called in advance. I'm thrilled! Excellent service. read more

Rod is fantastic to work with! My husband proposed to me with a placeholder ring so I could design my own ring. Working with Rod to design my ring and wedding band was amazing. When my husband and I first visited this shop after getting engaged, Rod gave us a super informative background on ring types and options. We came to this shop after going to a larger shop in Irvine, and the difference in customer service was crazy. Rod really took the time to walk us through all of the steps and answer all of my questions. He helped me source a diamond for the size I was looking for, and then we began the rendering process. We chatted through my ideas (and I showed him my Pinterest board). He created a digital rendering, which I provided feedback on twice, and then the ring was ready to be created. He was very easy to talk to, and understanding and patient on the updates I wanted. He even let me see the cast of the ring before they made it, just because I was so anxious about how it was going to turn out. I think it turned out so beautiful, and I am so grateful that he spent so much time with me to get it to be perfect for me. He also helped my husband with his wedding band, which was convenient and he also loves! The week leading up to my wedding, Rod helped me make an appointment to come in for a free cleaning so my ring would be extra sparkly for the big day. Thank you so much Rod! Would highly recommend this shop for the stellar customer service read more

Michael Alan Jewelers - Jewelry Near Me - Lake Forest, California

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This review is LONG overdue. Last year, my now fiancé went to MAJ to try on rings and wow what an experience. Sunny is the absolute best. She is so honest and genuine. She educated us rings and made sure we chose the perfect ring. My oval ring is absolutely stunning, it's simply my dream ring. We are now getting ready for our wedding and went back to purchase my wedding band. I LOVE LOVE LOVE this stack. The MAJ team is absolutely amazing. The customer service as soon as you walk in is outstanding. I highly recommend going to Michael Alan Jewelers. You will not regret it! This will be our go to jeweler for the rest of our lives. Thank you MAJ team for being absolutely AMAZING read more

Michael Alan Jewelers - Jewelry Near Me - Lake Forest, California

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Rod was amazing in helping me get the prefect engagement ring for my fiancé. He was patient in teaching me about ring shopping and extremely helpful. I ended up with the perfect ring thanks to Rod and Michael Alan Jewelers! read more

Michael Alan Jewelers - Jewelry Near Me - Lake Forest, California

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Absolutely the best place for an engagement ring. Before buying an engagement ring, we did a lot of research (mostly on pricescope but other places as well). We lived in NYC when we first started looking, so we went to many places in the diamond district there (including internet darling I.D. Jewelry, which I would highly recommend). We then moved to Southern California, and we went to many places in the diamond district in LA, like David Klass and Eli's (both of which I would also recommend). Having been to some of the best known names on both coasts, we were still unsure. My fiance randomly saw some Instagram posts from Michael Alan, and though we had never come across the name during our research, we decided to stop by. Boy are we glad that we did. The first thing that set Michael Alan apart was selection. In our specific parameters, most jewelers only had two or three stones to show us. Even in NYC, where a jeweler can show stones in somebody else's inventory (they have someone run over and physically get the diamond), there was always a feeling of the jeweler trying to narrow the selection. At Michael Alan, they work with a number of sites directly in India (most cutting and polishing of diamonds take place in India). Some sites will not send physical stones without purchase (but instead give detailed videos and images, including ideal scope). But other sites will actually send the physical stones. So we were able to see a good number of stones in person. The second thing that set Michael Alan apart was price. Their pricing was the sharpest we saw in Southern California (by far), and maybe even better than NYC (though I.D. Jewelry's pricing was excellent). Better than internet companies like Blue Nile and James Allen (there is an overlap between the sites used by Michael Alan and those companies, and Michael Alan's prices on the exact same diamonds were about 5% less). So best of both worlds: you can see the physical diamond AND get better than internet pricing. The third thing that set Michael Alan apart was service. We worked with Rod, who was terrific. Listened to what we wanted, had a point of view but was never pushy, and was endlessly patient. At the end of the day, we felt like we could trust Rod, which is the most important attribute of a jeweler. So: if you are in the market for an engagement ring, save yourself months of research and legwork and just go to Michael Alan. I literally see my now wife admire her engagement ring at least once a day. Thank you Rod and the entire crew. read more

I cannot say enough about how excellent the service is at Michael Alan!! My husband purchased my original engagement ring from here which I unfortunately damaged to the point of my diamond coming out after a swing to an arm chair. I sent my ring back to Michael Alan for repair and Rod always gives prompt replies! With the amount of damage there was to my ring, I decided to have the setting completely remade. I asked to have my ring made with platinum instead of my original white gold because I wanted a stronger setting that wouldn't damage as easily after what happened. After doing some research, I thought that platinum would be a stronger metal, but Rod recommended that I stay with white gold because of the nature of my dainty ring setting. He said that platinum is more pliable and would make my ring more prone to being bent and it is more effective for thicker bands. Rod's recommendation speaks volumes about his honesty and that he cares about what is best for the customer. Rather than agreeing to changing the metal and getting more money for something more expensive, he made sure to give his professional opinion with my needs as a customer in mind. You can tell that he really cares about what he does. I was also expecting the ring to take 4-6 weeks to be made, but he made it within 3 weeks! He even put in the extra time and effort over the weekend to make sure that I have my ring in time for thanksgiving, which was so thoughtful and considerate. I just received my ring in the mail today and it is BEAUTIFUL!! I live in NJ, but I choose to go with Michael Alan over any other jewelers near me or in NYC because they also have the fairest prices that I have seen and they do beautiful work. Rod really goes above and beyond. The most AMAZING and TRUSTWORTHY jeweler!!!! I will forever recommend Michael Alan to anyone I know!! read more

Michael Alan Jewelers - Engagement ring - Jewelry Near Me - Lake Forest, California

Best jeweler in Orange County! The entire staff is extremely helpful, knowledgeable and patient. I specifically worked with Rod, who was the man. He not only helped explain things as a first time ring buyer, but gave us great options and really helped throughout the entire process. I definitely will be coming back here for any future jewelry purchases! read more

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This store and the employees are amazing! I have been in a few times and every time I am blown away with the customer service and beautiful jewelry. While I am not in a position to buy fancy jewelry right now I will always suggest this store to others. We bought a beautiful cross here for my Mom and my brother bought his wife's engagement ring here. 18 years later they continue to look after the purchases. Can't say enough about the quality and how they treat their customers and even those of us who just look. They engaged with my daughters and made them feel so special at our last visit. read more

I cannot say enough about Michael Alan- these people are amazing. From the moment we walked in we were greeted kindly and given the best customer service I've ever received at a jewelery store. I can honestly say we will ONLY be buying jewelery from here from now on. Michael and Rod will take the time to go over all your options and questions and NEVER make you feel pressured. They both worked with my husband to design my engagement ring and i absolutely love it. They make the whole process so easy and relaxed that you really feel like you are just talking to two of your friends. Their selection is AMAZING. They have a great variety that fits everyone's style and tatse. Anytime you go in- whether it for just a ring cleaning or to browse you are treated the same and feel so welcomed. They are for sure our "family jewelers" now! read more

Michael Alan Jewelers - Jewelry Near Me - Lake Forest, California

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Truly the best experience engagement ring shopping here. We had an appointment with Michael and he walked us through everything and was incredibly educational and kind! One of the best experiences I have ever had with a jeweler and we most definitely will be purchasing from here read more

Where do I begin... This family owned business is what makes me love and continue to support "shop small". We have been clients of Rod's for years. His customer service goes above and beyond my expectations. He remembers everything! He will call you by name and know all about your story, your family members names, maybe even your dog, who knows! Second, his attention to detail is unmatched. One look at the guy and it's no doubt that he takes his job, appearance, brand, and craftsmanship very seriously. I have purchased several pieces from Rod, both custom and "off shelf", and the quality of both are impeccable. I love coming in to get my pieces cleaned and seeing everyone's fashion and jewelry, which always gives me inspiration for my next piece! Sunny is a sweetheart and always has drool-worthy arm candy. Above all, Rod and his partners are honest. They will not try to sell you and will not make something that is not be up to their standards--which is leaps and bounds above anyone else's, even my own (and I don't go easy on them!). Rod will not put his brand or name behind something he doesn't believe in, or truly love. He's told me many times "I wouldn't buy this or make this for my wife" and I truly respect that honesty. I highly recommend this business for all budgets and desires, I am a customer for life! read more

I went looking for a ring and I found the one Inlove. Prices are accommodating and Michael is a consummate prep. His staff are expert and they won't try to upset you. I'm going back to them for my upgrade! Also, they have a gold smith on site so if you need sizing and resizing, they're there for you 100%. LOVE MICHAEL ALAN! read more

Going to the jewelry stores you see on TV you will pay full price and then some...& they have financing options to really get every dime from you. But I've always go to private jewelers as the prices are better and can make any ring you like. But coming here it's not so much the case. Which I walked out wondering if it's just here in California? Or across the board. I went with another jeweler in Nevada and was substantially less, but with the same options this jeweler quoted us. Not everyone has the money they quoted us.. and it's all cash/ credit card- no finance available!!! But I will say it was a great experience, it's appointment only and very professional.. read more

Michael Alan jewelers literally created my dream ring. I am SUPER picky and they nailed it right on the head with the simplicity and elegance. 10/10 for these guys, and my fiancé for getting the perfect ring!! read more

Michael Alan Jewelers - Solitaire oval ring - Jewelry Near Me - Lake Forest, California

My fiance and I just bought our wedding bands from the amazing owners of Michael Alan- their service, patience, attention to detail, kindness, and affordable/realistic prices made the experience amazing! Both Rod and Michael are outstanding. We can't WAIT to see our rings and are confident that we have found our go-to team for future purchases. We are really impressed. read more

The only jewelry store I feel comfortable in. When you walk in to this quaint store, you immediately feel a sense of ease (which is not typical at a jeweler). Rod and Michael are both very knowledgeable, kind, and respectful people. I've mostly worked with rod, who I give the highest review possible. He's very attentive, understanding, and hard working. If you show him what you are looking for, he will find a way to get it for you or make it for you--and at a decent price too. I've picked up some unique pieces from their own selection and also had Rod make me some personal creations or alter my old jewelry that I grew out of. He is willing to work with your ideas and budget. He never pressures you and truly wants you to be satisfied with your purchase. I can't wait to go back and buy my next piece. read more

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I want to give this place like 10 stars! I recently got a new setting for my wedding ring and also an oval eternity band. Love them both very pretty. What I want to say is their customer service. It's the best! So I brought an earring that I got from somewhere else which lost one of the diamonds. They fixed and replaced it for free. The other place charged me twice already as this is the 3rd time I have to replace the lost stone. I will make sure to get all my jewelry here and also telling everyone that I know. read more

Michael was very pleasant, knowledgeable, and most importantly did not pressure to purchase. My fiancé and I walked in (window shopping) and walked out with our wedding bands! The entire process went smoothly and we are thankful for Michael's help! Highly recommend!! read more

I bought an engagement ring here. The staff was incredibly friendly and helpful. They did not try to up-sell me. Just simply helped me find a great diamond in my budget. My fiancé is thrilled with it :) read more

If you're looking for a engagement ring (or any type of jewelry), do not hesitate to go here. I initially stopped by just to browse and maybe learn more about what to look for in a diamond and Rod literally showed me everything I needed to know without being pushy. He took the time to make sure I picked out the right one and if I decide to purchase elsewhere, that I know exactly what to look out for. The amount of effort and time he put into helping me pushed me to choose them. A friend of mine introduced me to a supplier in the LA diamond district, which would have saved me some money, but Rod won me over with his customer service (and the location was much more convenient). He was easy to communicate with, was very accommodating to my work schedule, provided plenty of options within my budget, and educated me on every aspect of diamond buying. The end result was me getting a ring that my fiancé adores, getting tons of compliments on it, and being well within my budget. She's already came in to get it steamed and resized, and every time we are wowed by their customer service. We're both excited for this next step in our relationship and Rod played a big part in this transition. I'll be back for a wedding band and a necklace in the future! read more

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I had a great experience with Michael Alan Jewelers. Rod is awesome! He helped me find the perfect diamond! My Fiancé loves it!!! He took his time with me and taught me a lot. I can't believe how beautiful the diamond is! Rod has such a great personality and so easy to work with. Genuinely just a great and helpful guy. He answered all of my questions and was very prompt. I purchased it during the pandemic from FL. We were able to do everything over the phone, FaceTime and email. The whole process went so smoothly. On top of the great customer service and diamond quality, the prices are amazing! Even better than the top online stores. And we were supporting a mom and pop shop. So happy with the ring! Check out their Instagram page for more photos.There are some lovely rings on there! A lot of happy couples! We highly recommend Michael Allan Jewelers! Thanks again, Rod! read more

Michael Alan Jewelers - Jewelry Near Me - Lake Forest, California

My fiancé and I highly recommend Michael Alan Jewelers. My fiancé knew I liked two shapes and Rod helped him design a perfect ring. He worked with him for months teaching him all the ins and outs about diamonds and the 4Cs. I was blown away when I saw my ring - it's beautiful and unique. If you're in the market for diamonds definitely work with them. read more

Michael Alan Jewelers - Jewelry Near Me - Lake Forest, California

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My fiancé proposed last weekend and the ring is absolutely to die for. It is stunning. My fiancé knew what kind of ring I wanted and to be honest, the finished product was more than I could've imagined. My fiancé John said that Rod was so helpful and informative in helping him and he felt so comfortable with the process. The ring could not have come out any better. I am absolutely in love with my engagement ring and I'm so happy Rod was there to help guide my fiancé along the way. I mean seriously. I can't stop looking at the ring. It is gorgeous. Thanks to Rod for helping my fiancé out and thank you a million times for making such a beautiful engagement ring. read more

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