Travis Knapp is awesome. He made the buying process smooth & fast…read more We had a two hour drive to get to the dealership. Got stuck in traffic coming from Chicago. Travis gladly stayed late to help us. I'd gladly work with Travis and Watseka Ford again. Great focus on the customer. No pressure.

After having my 2019 hyundai in the shop now for the 4th time since buying the car in January 2025,…read morei can confidently say DO NOT BUY USED FROM WATSEKA FORD! They dont care about their customers. They just want the money. WOMEN, DO NOT GO IN THERE ALONE! THEY WILL TAKE ADVANTAGE OF YOU!

I really liked this place the shop was really great place to do my business with Derek did work on…read moremy transmission cable they did great work and thank you guys for all that you did for me

They have been servicing my mothers car for years. I drove the car a few days ago and discovered…read morethe brakes were mushy along with metal on metal brake noise. Went to Mike's to see how soon the could get to her car for a brake inspection/repair. About a week was the response. I replied pencil the car in and if I find somewhere to get it done earlier, I would call and cancel. The response was "I don't do business that way" I left. I made arrangements for the following day with a national auto repair shop. After the inspected the car, they said the rear rotors and calipers were so rusted they were inoperable and the front were 90% gone. The replaced the brakes. My concern was with Mike's safety inspection and servicing procedures - it appears the brake system is not part of that process.

Easy scheduling. Fair pricing…read more Work completed as promised. Location is on a main road with high visibility and easy access.

Excellent and helpful and dependable Glad this small city has this oil change facilityread more

Ron and the gang, cannot get any better than this. Always helpful, always putting the customer…read morefirst. His shop seems to pull out all the stops, when it comes to handling just about all the repairs the customer needs to have done. Even found out that, his shop does Window Regulators and replacement Assemblies. I highly recommend Angel's Auto Repair Center for all your needs. Mr. Nagel

Ron is so helpful and completely transparent. I recommend you to get your work done at Angel's…read more Today, as an example, my son's car broke down. We got it to them and they took care of it right away. Every time I pick up a vehicle from getting service done, the parking lot is packed. It tells me that they do great work. Thanks Ron!

I had my resonator fall out of the bottom of my car recently and these guys were able to fit me…read moreinto their schedule same day! They were very transparent with pricing and I couldn't be more pleased with the results of their work! 10/10 I'll definitely recommend!

On May 14, 2026, my truck was towed from the Table, a restaurant in Watseka. I had parked it at…read morethe restaurant so that my brother could rush me to a hospital in another city, where I had major surgery. When I got out of the hospital in a week I went back to Watseka to pick up my truck and it was gone. When I contacted Crossroads, they said at first it would cost $925 and then "reduced" it to $795.52. It was a half-mile tow and it was "stored" for 3 days while I was in the hospital. This was an outrageous charge, especially for a medical emergency. A check of charges by a couple of different towing companies in the area confirmed that I was overcharged by at least 100%. They also made me wait 4 hours during regular business hours before showing up to return my truck to me. As a retired person on a budget I asked them for relief and they would not respond to my texts. I would not consider using Crossroads Garage for any purpose.

Spectacular work . Barely recognized car . It looked brand new . Much better value than five…read moreprevious detailers I've gone to in Chicago and Bloomington.

100% Solid. Does good work. Really helped me out when i needed it. Great guy. Fair prices.read more

Formal Complaint - Service Department Experience…read more I normally don't post reviews like this, but I feel it's important to share my experience with the Service Department. From the lack of communication to the questionable repair work, this has been one of the most frustrating and disappointing experiences I've had. My rear driver-side brake caliper was leaking brake fluid so badly that I had no brakes at all. Since I have an extensive warranty and the dealership was nearby, I trusted them to handle the issue safely and professionally. Unfortunately, that wasn't the case. After waiting six days just to have my car looked at, I was told that a slide pin was missing from my caliper, something that, according to the service manager, "doesn't just fall out." I was also told the repair wouldn't be covered under my warranty. I had to personally contact the dealership where I purchased my vehicle to get the claim corrected and approved for coverage. Communication from this service department was nearly nonexistent. I had to call repeatedly for updates, and it took over a week just to have the part ordered and the repair completed. When I asked about the brake pads for that caliper (which were also covered under warranty and had been soaked in brake fluid), I was told they would simply be "resurfaced." As someone concerned about safety, I questioned whether that was appropriate and was dismissed without explanation. When I finally got my vehicle back, the caliper appeared rusty and old, and the brakes immediately began squeaking. A month later, the issue persisted, so I took my car to an independent mechanic, who found a gouged caliper piston and no grease on the slide pin. This is absolutely unacceptable. Between the poor communication, the delays, and the substandard repair work, I would not recommend this service department to anyone. Customers should never have to fight this hard for safe, quality repairs, especially on a warranty-covered issue.

Absolutely impressed with this dealership!! Never been here, live 11 miles away drive by it often…read more We had a lease vehicle for my mother in law that was expiring, and we needed to know about how to purchase or return the vehicle. This vehicle initially was leased in Bradenton Florida. Dave McFadden and his wife greeted me at the door. I explained the situation and looked to them as to how to handle it. Within 5 minutes Dave had it figured out, east peasy!! Something that 2 salesmen and a finance guy and a neighbouring dealership (25 miles west) either weren't willing to do or complete what they said they would. We returned the next day with the leased vehicle and given the actual financing quotes, Dave said take a couple days to figure it out, we did and on7/24/23 we purchased that vehicle and it was such a easy process. Unfortunately in the last year this has been the third purchasing at a dealership that I've been a part of and this was simply a breeze. I cannot say anything but praise for Dave, his wife, Misty, Tiffany making this happen !! Thank you and thank you!! We will return!!