Typical Pilot, but I have some qualms, hence the reason for me writing this review. Well first off, the good. The showers were nice and hot with pretty decent pressure. The coffee/roller grill area was clean and well stocked, and they were making fresh coffee at 8:30PM. It's rare to encounter a Pilot that actually realizes professional drivers don't always just run from sun up to sundown.
Now for the bad. The shower rooms are pretty tiny. Granted not the smallest I've seen, but still a tight squeeze. I do shower with my husband to save on credits, but even single drivers want something bigger than a closet. Another sucky thing is that they don't have the courtesy Wi-Fi inside the store. I'm sure Denny's has free Wi-Fi, but I'm not going to just sit in Denny's to steal it. I'd feel obligated to buy food or a drink and I'm on a budget. And speaking of food, my husband got a pre-made breakfast sandwich this morning at 8AM. We have no idea how long it had been under the heat lamp, but the meat on it was turning colors and the bread was hard as a rock. I will post a picture.
Last, but not least, the ugly. I'll start out by saying our shower was pretty clean. However, when we were done showering, we heard a guy out in the hallway asking the guy cleaning the showers what they use to clean them. The reason is because the guy said his shower was covered in hair and there was urine all over the toilet. Some of these professional drivers are just lazy and gross. How hard is it to clean up after yourself? I have long hair and I shed a lot, but I always get rid of the hair because it's common courtesy.
Anywho, this isn't the worst Pilot in the world. We pretty much came here for the free shower or else we would have went to one of the other ones. I'd rather have the service and uniqueness of a mom and pop place, but a free shower is a free shower. read more