If you're a Rainstorm monthly "Fast Pass" customer and wish to cancel, make sure you do it at least…read moreseven days before your next billing date. While this is stated in the nearly 5,000 words of Terms and Conditions on their web site, it is not mentioned when signing up. I neglected to read the fine print online, went to cancel two days before my month was up, and found that my credit card had already been charged. Local and district management flat-out refused my request to reverse the charge.

Today I decided to give Rainstorm my final try of service after using this car wash for over 10+…read moreyears. I asked the gentlemen at the pay booth if the interior clean for $28 does a good job. I also inquired asking if it included washing the seats, cup holders, trim and floors? His response, "Um kinda, they do an okay job inside and wash for only 5 minutes...." I still proceeded with the $28 wash and was once again left with a dirty vehicle. Dust, crums, trim uncleaned, dashboard disgusting, door handles not washed, and the cup holders still dirty. I still tipped the teenager and didn't put up a fuss. However, I'll never come back here again. Look at the photos and tell me if this is worth $28?

I have come to this business many times over the years and notice when the college kids go back to…read moreschool the service takes a nose dive straight down! I just came from there. I waited 20min line. I watched as several vehicles ahead of me got their vehicles vacuumed and noticed the rugs were not being taken out and washed. None of them. I purchased the Imperial package. I expected my rugs to be washed not just vacuumed so I asked if the rug washer was broken. The man closest to me turned to me and said, "What?! What?! Are you questioning my methods on how to do my job?!" I replied, "I was simply asking if the rug washer was broken." He was rude and very upset I asked this question. I said it kindly and honestly. No sarcasm or tone in my voice. Then at the end of my service this is what I'm left with.

Paint on my suv has been scratched terribly. Unfortunately, there is nothing that can be done but…read morepeople should know that touchiness automatics are only acceptable to keep paint quality. I regret my decision to try this place.

Purchased one of the more expensive car washes the other day and it was amazing! Grace was very…read morehelpful and kind as she guided me through the car wash and my car was left spotless! Great customer service and washing services!

I just stopped by the North Main St. Rain Storm Car Wash today for a quick wash to remove some road…read moregrime and mud that was splashed on the car in road construction. I try to keep our car clean but not always possible. I purchased the $8.00 wash to remove the splashed mud. After the wash I noticed that at least 50% of the splashed mud was still there. I went right back to the office to show the attendant. Here was his answer. "yes sometimes the dirt/mud doesn't come off and is baked on That's why we have spray bottles and rags" If I had wanted to hand wash my car I would not have paid any amount to have you car wash wash my car. I believe that will be my last trip to your business. This is terrible Customer Service.

Do not go to this place they have a sign up that says they give free towels for drying your car…read more And that it's a lie they do not give free towels or drying your car. Go someplace else reputable.

I went to get my car washed and there were still bugs plastered on my windshield, the dirt went all…read moreover the back of my vehicle. They refused to run it through again. They stated because I ran my other car through 2 times because it wasn't clean, so they wouldn't do it again. What good is a car wash if your car isn't clean!! Their solution was to buy a package, why would I do this so late in the year. I will not go back!!!

I've never seen such a long line before in my life. The equipment is solid, and priced reasonably,…read morebut seriously, what is up with that line? There is plenty of space admittedly, so you aren't stuck in the middle of traffic, but I'm sure there are other options in Bloomington. I can't say much about car washes. It got my car clean? All I can say is that this is a solid choice and that you are probably thinking too much if you are looking at Yelp reviews for a car wash... like I did lol

This location has a history of mechanical failure--brushes not working, limited water for rinsing,…read morevacuums not working...but today took the cake. The discharge mechanism on the track didn't work properly and the car at the end couldn't exit. The track kept moving and my car was bounced back and forth, hitting the car in front of me as they rolled back into me and being hit from behind as I was pushed backward. The car behind me had the same problems and hit the car behind him as well. The car wash needs a complete mechanical overhaul.

The owner of Marketview Lube is truly a rare kind of person--someone who lives life with honesty…read moreand integrity. I had a car emergency while in line for the car wash when my vehicle suddenly started smoking. Without hesitation, the employees and the owner rushed over, moved the cones, and guided me into the oil change center. They quickly diagnosed the problem: my coolant line had completely broken, and all of my antifreeze had leaked out. At that moment, I could have been vulnerable to being overcharged for a repair I knew nothing about. Instead, the owner went above and beyond--personally driving to Napa twice and even trying the Dodge dealership to find the right part. He was upfront about the price (around $200) and even apologized for the cost, though it was completely out of his control. His care reminded me of how my dad or grandpa would have looked after me--genuine, protective, and trustworthy. Because of his quick action, my engine was saved from what could have been devastating damage. He got me back on the road with a very reasonable bill, and I left feeling both relieved and grateful. I even tipped because I felt guilty it wasn't more for the time and effort they put into fixing my beloved Journey (or the "Ourney," since the J fell off!). All the owner asked in return was my continued business--which he now has for life. In a world where service like this is so rare, Marketview Lube is a shining example of kindness, integrity, and heart. I left feeling safe, cared for, and thankful to have been in exactly the right place at the right time.

The car washers spray the car by hand to get off any spots that won't get off through the normal…read morewash. There are vacuums available. I have not used the mechanics there yet but I was happy with the car wash service.