Michael is an absolute rock star. He helped me out over the phone during the holidays while on his…read morebreak. And then offered to swing by quickly right away if it didn't work... but it did. And not a single other plumber or handyman had suggested his idea to solve TWO frozen showers. He's a legend. Don't hesitate. This is good people.

Requested service to checkout steam heating pipes ( banging/clanging) and cold radiator. Without…read morephysical check, recommended adjusting radiator pitch and changing steam valve for over $400.

Absolutely terrible experience with Franco Belli Plumbing. I called them to service my water…read moreheater, and the technician was at my home for less than five minutes before refusing to perform the work, stating that my unit was not serviceable by their company due to missing parts. No repairs were done, no meaningful diagnosis was provided, yet I was billed $280.35 for "one hour of service." Moreover, this is something they could have easily asked me to check prior to coming over. At no point before the visit was I informed of a mandatory one-hour minimum charge. Only after the technician declined to perform the job was I handed paperwork with that language buried above the signature line. This is a classic bait-and-switch, no disclosure up front, refusal to provide the service, and then a hefty bill.

I had a really good experience with James (with the read hair) from Franco Belli. Our kithen sink…read morewas a mess with a sudden major clogging situation that we would unclog then it would back up and overflow again making mess. James was incredible. He came in ready to assess the situation with barely 12 hours notice (emergency request from us), calmly took control of the situation by politely asking key questions and getting the info he needed to make sure he could take care of it later in the day (after he returned from his regularly scheduled client for that morning). When he came back, he got to work on the sink, answering any questions I had explaining the infrastructure etc helping me understand what was going on. Super friendly, engaging, and knowledeable. Ask for him next time, you'll be happy.

Mike was outstanding in all possible ways: quick response to my emergency, accurate prediction of…read morearrival time, and speedy resolution of the problem. In all, once he got started, Mike was able to unclog the toilet in under five minutes!!!! I was visiting friends when this happened, so I was happy to have the situation resolved in such a timely manner. If I were living here, I very definitely would hold onto their info and use them again, if the need every arose another time.

Quick and efficient service! Very professional and polite, fair price and got the job done in…read more15mins and less than 2hrs after I requested it! Thanks again!

Great service, very attentive to detail, job performed very well! Would surely recommendread more

In summer 2024, I hired Petri Plumbing & Heating to replace the water source heat pump in my NYC…read morecondo for $5,691. The new Ice Air unit requires a manufacturer-specified water flow rate of 3.25 GPM. The existing balancing valve connected to it -- manufactured in 2008 and 16 years old at the time -- was rated at only 2.0 GPM, which is 38.5% below what the manufacturer requires. This mismatch was never disclosed to me at any point during or after installation. The company later confirmed in writing that they had identified the valve and decided it was acceptable, but they never communicated this assessment or the associated risk to me as the owner. Within four months of installation, the unit began breaking down. It failed six documented times over the following 17 months, repeatedly leaving my tenant without heat during winter. I paid out of pocket for multiple diagnostic visits across different contractors trying to identify the root cause. I only learned of the GPM mismatch in 2026 -- from my building's property manager, not from Petri. When I raised the issue, the company declined to acknowledge any oversight and quoted $2,892 to correct it -- work made necessary by a deficiency that was never disclosed at installation. I'm sharing this factually so other condo and homeowners can ask the right questions upfront: confirm that any existing valves and components meet your new unit's manufacturer specifications before work begins.

Joe the Plumber is wonderful. I called and spoke to a live person who took my information down and…read morereturned my call within minutes to book an appointment for the same day. The plumbers arrived at the exact time and called me with all updates. Once they arrived, they were able to address and correct the issue. The value of service is well worth it. They were honest and made all corrections. I been using Joe the plumber for my water utility and now my gas utility. Thank you so much.

After a long and frustrating search for a co-op-compliant plumber in Brooklyn, I finally found Joe…read moreThe Plumber and they were definitely worth the effort. I needed multiple plumbing issues addressed in a Sheepshead Bay co-op: * replacement kitchen faucet installation * correction/replacement of under-sink piping (brass trap & waste bends) in bathroom and kitchen * shower trim/valve compatibility work Unlike several other plumbers I contacted, Joe was fully prepared to handle co-op requirements, including providing a COI (Certificate of Insurance) with the necessary coverage levels. If you live in a NYC co-op, you already know how huge that is! A few things I especially appreciated: * They stayed within their original estimated range (~$1900-2400), even though the project required a second visit after we discovered my older Kohler valve needed a retrofit adapter that no longer ships with current trim kits. * Communication was responsive and straightforward. * They clearly knew their way around older NYC plumbing situations and co-op logistics. * They accommodated the work during boiler/heating season (October), when many plumbers were either fully booked or unwilling to deal with co-op paperwork at all. One useful lesson for other co-op owners: if possible, bundle multiple plumbing issues into one project. The insurance/admin overhead for co-op work is real, and combining repairs makes the job much more practical for everyone involved. The final result was clean, professional work, updated piping, and fixtures that finally feel stable and correctly installed after years of patchwork fixes and contractor weirdness. Would absolutely use them again!

I had an excellent experience. I highly recommend this company…read more I submitted a request through Yelp on a Saturday after discovering that I had no hot water, and they responded within minutes. Even better, there was no extra charge for a Saturday service call. The technician arrived at my home in less than an hour and was friendly, courteous, and professional from start to finish. He quickly diagnosed the issue, clearly explained my options without any pressure, and had the problem resolved in just a few minutes. I also found the pricing to be very fair and affordable. It's refreshing to find a plumber who is responsive, honest, knowledgeable, and respectful of your time. If you're looking for prompt, reliable service at a reasonable price, I wouldn't hesitate to recommend them. I'll definitely be calling them again if I ever need plumbing services in the future.

Hire this plumber, Joe was fantastic. He was experienced and professional, quick to respond, and…read morequick to complete the work. The job wound up being more than expected and the rate did increase from our initial discussion over the phone, but it was ultimately a very fair price for the work. Unfortunately for me, he was the third person to attempt my clogged kitchen sink, so I would strongly recommend you START with him! 10/10 will call again next time

He came on a Saturday and kept in touch until he arrived. Very polite and cooperative. Made good…read moresuggestions

Jay at Pro Plumbing did a great job replacing our water heater. He was efficient, professional, and…read morecompleted the installation quickly. He was a pleasure to deal with, and I would definitely recommend him and Pro Plumbing. Price was reasonable.

Did an excellent job disconnecting my washing machine. Professional. And well priced service.read more

They came an hour after I called, and solved the problem within 15 minutes! Super efficient and…read morenice, and the cost was reasonable.