Pacific Rim does it gain! Please bear with me and this little incident....I'm doing yard work, so I…read morewent to the big box hardware store (initials start with Ho) for some shears and figured since I'm there I might as well go to the tool rental and rent the lawn equipment that I need. Big big mistake. The person at the counter asks me for my Clear ID. What do you mean Clear ID? "You need a Clear ID to rent this equipment, its easy to fill out if you don't have one". I hesitate and say ok, I'm here, let's do it. First they take a photo (both sides) of my drivers license. Then they want my email address, home address, and phone number. Then they take a picture of my face. Then they insists on my social security number. We are now at the 45 minute mark, I'm ready to explode. We haven't even gotten to my credit card yet. The lady next to me is going thru the same thing to rent a Jack Hammer and she's ready to punch someone in the face. They then send a code to my email that I need to retrieve to enter into their dashboard and it FAILS. "I'm sorry sir, not sure what happened, we'll have to start over" This is the same Clear ID people that collect your data at the airport so they can sell it. This is such an intrusion and a waste of time and a real slap in the face. I tell the person at the counter "I quit, I'm outta here and I want all of my data deleted." He informs me that I have to call Clear and ask them to do it. %#^$%@$...I tell the lady next to me she can get that same Hilti Jack Hammer at Pacific Rim Tool Rental for about half the price. I know because I rented one there. Jack Hammer lady is already talking to Pacific Rim on her phone as I leave the Home Disaster exit and head over to Pacific Rim Equipment Rental, which is where I should have gone in the first place.. I walk in, Jim at the counter asks me what I need. I tell him, he asks for my ID and credit card. We are literally walking out to the tool yard in just over 1 minute!!!. The costs is actually less than half the cost of HD. Pacific Rim is my fav place and I've been going here for years. They're good people and no BS. Don't let your brain short circuit like mine did above. Take the time to drive 1/2 a mile and go where it's easy, save money, and you're appreciated. Sigh...

Pacific Rim rental has always been my go-to for various home projects; mini excavators, man-lifts,…read moreskid-steer loader, jack hammer & air compressor, compactor, post hole digger. I've rented all these over the many years. And I've always highly recommended them to friends. Sometimes I have it delivered, sometimes I'll pick it up. I called to rent a 40' extension ladder ($40/day) and asked about delivery because I don't have a pickup truck. $400! $400 for a $40 rental delivery 4 miles away. Yeah, ok. If they didn't want to deliver just say so; don't insult me with a completely absurd delivery fee. No more recommendations to friends. Whenever someone asks about equipment rental I'll be sure to mention how Pacific Rim Equipment gouges pricing for minor rentals. And yes, I'll go rent a ladder and haul it myself, because I can, it's just an inconvenience. But not renting from Pacific Rim. Ever again.

Great customer service, though prices have increased somewhat due to overall inflation. Nice people.read more

Interesting spot. Front desk is pretty salty. All the people that work in the back are super nice…read more If there was another rental place close by, I would go there but I'm glad to have a rental place close to home.

Absolute amazing experience the manger colton is the best he helped me with billing and the guy at…read morethe counter griffin helped me with ease. Overall 10/10 experience would go back

I used Herc Rentals Floor Care Center in Seattle and they were awful. I rented a T20 floor…read morescrubber for two weeks ($2000 per week) 1 - The delivery to the job site was not at the time they told me it would be at. 2 - I asked them to show my guy how to use it and they said they don't do that and I should have my guy read the 80 page manual 3 - The machine did not work the first night. It put water down but didn't pick it up so basically left mud in its path 4 - called the next day, they sent out a technician (the process of getting the technician dispatched was another problem I will not go into). The Technician was a nice guy but he said he drove it and it seemed to work fine. When my guys got to the job site, it had the same problem as the night before. We called the night technician and he said he didn't know what to tell us 5 - I called Herc the next day and said it didn't work and they should pick it up. Their response was that the machine is fine and its user error and they were still going to charge me for delivery of the machine. The managers response was that they are only facilitators and not responsible if we do not know how to use the equipment. I then called Sunbelt who brought me a machine the same day, gave my guy a tutorial (and it worked exactly how we worked the Herc machine), and the machine worked great I will never use Herc again, Sunbelt has my business going forward...and I will spend thousands of dollars renting machines.

There are so many things to love about Columbia City, and the Southeast Seattle Tool Library is…read morejust one of them. I was replacing some parts on my car and needed a socket wrench for a quick five minute job. It didn't make sense to buy one if I could avoid it. This tool library saved the day. I showed up on Saturday morning and got the wrench I needed in no time flat. The tool was in amazing condition, and I was happy to make a small donation to keep things going. The people that run the tool library are also incredibly nice. Thank you for doing this!

We have been members for a couple of years and I just want to echo what everyone else has written…read more The tools are stellar and the volunteers are fabulous. I have not one negative thing to say. I thought I'd add that they have been wonderful to roll with all the punches that 2020 has thrown. Covid, wildfires etc., they've still found a way to get us access to tools safely when it would be so much easier to just shut down. Thank you!!! The most productive thing that has come out of this quarantine for us (other than our newborn :) is finally building and installing closet shelves and fixing up our yard before the baby arrived. Couldn't have gotten through the nesting process or kept as sane as possible without the tool library.

I have been renting equipment with this company for over two years now, and have never had an issue…read morewith the products, and I especially love their wizard Richard Woody! I'm a beginner, and he always helps me, never makes me feel stupid...I only want to deal with him and his sunny disposition! Thanks AA! Keep him happy, and I'll keep coming back! A+

The AA Tool & Equipment Rental always have all the equipments we needed for the improvement of our…read moreproperty. The price are very reasonable. This week we rented the post digger and concrete mixer. They were very helpful in loading to our truck. All the equipment are good working condition. If you have any question they are always happy to help. We always recommend them for any tool equipment.

Absolutely Done With This Place…read more I've been a loyal customer here for over 6 years, but after the last few months, I'm officially done. This place has gone downhill fast. Over the past 4 months, I've noticed a disturbing trend--I've been charged double the rental cost EVERY SINGLE TIME. And when I try to get answers? I get excuses and silence. The final straw was a recent trailer rental. I picked it up at 1pm for a 4-hour rental. Due to heavy traffic and a backup at the dump, I couldn't return it exactly on time--but I called ahead and told them I'd have it back before 1pm the next day. I returned it on time, no issues... or so I thought. Then I get the bill--and it's TRIPLE what it should be. Turns out I'm being charged for someone else's rental, and they're just sticking me with it like it's no big deal. What should have been $200 somehow ballooned into $500. No explanation. No accountability. This place used to be great. Now it feels like they're just gouging loyal customers. Be warned: double check everything and don't expect fairness or customer service. I won't be coming back, and I wouldn't recommend them to anyone.

I've only had occasion to use Northern Equipment once so far, but the experience was really…read morepositive. I rented a plate compactor for one day, it was smooth sailing and the price was fair.

I'm kind of torn about what to give this place…read more I needed a truck on a Saturday morning to swap some furniture from my storage unit to my home. Uhaul, Budget, everyone was already booked up. Handy Andy gets bonus points for being able to accommodate me without an advance reservation. They also got us checked out quickly and charged the same rental fee as the other "big boys." The subtraction point is because the truck was an absolute junker. There was a hole in the driver's seat so big I could put my whole arm through it all the way to the floor. The truck cab was filthy. The cargo area floor was ripping up and there was no ramp. The truck was making a horrible noise - as if a belt was about to go. It felt like the suspension and shocks were totally shot. We had to be extra careful about using enough furniture padding and tie-downs. The place itself is an absolute dump. A literal junkyard. We left there wondering about the company's worker's comp history. There are tools hanging hap-hazardly all over the walls, multiple story shelves and an enormous crazy-hot totally open space heater that would have caught my pants on fire if I had been unfortunate enough to back into it while in line. The guys were nice enough and I did get a last-minute truck. But yeesh - what a rundown dump.

rhe concrete deal works but there's a guy there who looks like Temu Melvin from office space , I…read moreguess he's just miserable person and basicsally gave me ready mix. it was nearly that dry. might have been better then I wouldn't have had to dig it out so hard. upon return he said your are past the two hours and put fees on there. multiple times I was told to return it by five. never once was I told 2 hours. I said do what you gotta do. he was within a legal right so it is what it is. just expect a passive aggressive asshole when you go and you won't be disappointed