I have been a patient for two years under two different insurance groups and I have found that Dr…read more Dore, His nurse Kim and all of the other employees to be patient friendly and knowledgeable in their professions. Dr. ore listens carefully, better than any other doctor I have had. I don't have to sit in the waiting room for a long time, yesterday I was in the exam room two minutes early. My doctor takes whatever time is necessary to give me the attention that I need. One would have to go a long time and distance to find any better medical care if that is possible. Dr. Dore was able to find solutions to some of my long-standing medical problems. I am totally satisfied with the care that I receive and as I age more, I am fully satisfied that I will get the best care and attention as I continue down my path to old age whatever that is.

I was a patient at Olympic Internal Medicine for approximately 12 years. During that time, I was…read moregenerally very happy with the care I received. Unfortunately, my experience over the last few years changed my opinion of the practice. A few years ago, the clinic switched to a membership model that required patients to pay approximately $300 per year just to remain a patient. That decision created a major issue with my Blue Cross Blue Shield insurance, which would no longer work with the clinic under that arrangement. As a result, I was forced to change my health insurance just so I could continue seeing my primary care physician after more than a decade as a patient. Even after paying the annual membership fee, I only saw my doctor once or twice a year for routine checkups. Paying hundreds of dollars every year simply for the privilege of remaining a patient never made sense to me. The final straw was how my billing was handled. The clinic stopped collecting my approximately $40 copay at the time of each visit and instead mailed me a bill afterward. I admit that I should have paid those bills when I received them. That's on me. However, according to the letter I received from the clinic, they had become frustrated that they had to call me to collect payment for these balances. From my perspective, it was confusing because these were small balances that could have easily been collected while I was standing at the front desk, as many medical offices routinely do. It seems like collecting the copay during the visit would have been easier and less expensive than mailing statements and making collection calls. I'm not sure why this became such a significant issue when it could have been avoided by simply collecting the payment at check-in or check-out. Instead of working with me to resolve the issue after 12 years as a loyal patient, the clinic chose to terminate our relationship. That was extremely disappointing. I have since learned that the practice was sold. Looking back, the move to a mandatory membership model felt like the practice became more focused on revenue than on maintaining long-term relationships with established patients. Whether or not that was the intention, that's certainly how it felt as someone who had been a loyal patient for over a decade. I hope other patients carefully consider whether paying an annual membership fee is worthwhile, especially if they only need routine preventive care. I also hope Washington continues to monitor concierge-style medical practices to ensure they remain transparent and patient-focused. After 12 years, I expected better communication, more flexibility, and a greater appreciation for patient loyalty.

Brad is the worst Dr EVER. He's condescending, rude and bordering on negligent. His practice is…read moremostly focused on recruiting patients for his drug research (on floor 2 of his building). Be very wary if he asks you if your have helio-transport insurance as this is his family's next business venture. Do yourself a favor and find another Dr as there are MANY others nearby. I gave him 1 star only bc I can't give him 0 stars.

Dr. Frandsen is just OK but I decided to search out someone with a more dynamic personality. Maybe…read morehe's adequately educated in the field of medicine but I never felt like he was entirely interested in my problems. His clinic is an well located off of Hwy 16 and Tremont and his staff is first rate.

This is a great facility. My husband had to have cortisone shots done due to a back injury and he…read morewas scheduled during the snow storm we had in January. Instead of closing down they came in late to accommodate their patients. Everything was so seamless. From the check in to when he was done. The office is clean and inviting. Being in a newer building the facility is modern and very clean. The staff were wonderful! They were very kind and helpful and although no one enjoys having any type of surgery- if you are in the area and need to have minor surgery find a doctor that utilizes this facility as you or your loved ones will be In good hands. Thank you for taking wonderful care of my husband, and for giving very thorough after care instructions!

Very shady billing practices. They quoted me a price before my daughter's procedure, assuring me it…read morewas the total price after insurance covers their share. That informed my decision to use them. After the procedure I then get bills from two different entities. Phone calls to the surgery center afterwards blamed me for not understanding how the process works. I contacted two different surgery centers (located in Seattle and Bellevue) who provide similar services and they told me their offices do not do that, they bill together and give the price up front. One was very critical of the setup with the Surgery Center of Silverdale and they knew who I was talking about just based on hearing my experience. Strong recommend to find a different provider, but if you do use them, get any quotes in writing and have them confirm IN WRITING that they won't spring extra costs on you.

Dr Holly Christy treated my coccyx/tailbone, discs in my neck and back, and my legs. After 20+…read moreyears of pain and discomfort, I have ZERO of both now when my back is flexed, when sitting in my desk chair for extended periods of time, walking up and down stairs, etc. And before that, she relieved a ton of cranial pressure and other tightness in my face. I feel like a million bucks and I can't thank her enough for everything she has resolved to date.

My daughter has been sick for a long time, and we have seen 'expert' after 'expert' to attempt to…read morefigure out what's wrong with her. Most doctors have been treating her symptoms rather than the root cause. Element 7 took the time to really get to know her, understand what's wrong, and order tests that I had begged other doctors to run (and they would not). Turns out my daughter has co-infections from Lyme, hypermobile Ehlers-Danlos, Mast Cell Activation, and Kidney Stones. She is now being treated for the things that are actually impacting her, and she is getting better! I truly believe that the Doctors at Element 7 have helped save her life, and for that, I am forever grateful. I highly recommend Dr. Holly Christy, Dr. Rachel Harmon, Dr. Brianna Cardenas, and Dr. Lorin Boynton - these are doctors who truly care about their patients.

Love the office staff here it's super hard finding a providers office that really cares and gets it…read moreand this one really does. I found this place when my fiancé recommended it to me 5 years ago. The relationship that I had with my provider was a god send when he died in the line of duty. We shared the same doctor as a couple. I cannot say enough good things about this office it's staff and it's providers.

I've had a great experience with Dr. Tolles in both of my recent visits. He's very kind and…read morelistens well. He was able to get my blood pressure under control for the first time in a while. His office is busy, so plan accordingly.