I'm in awe that there's not many positive reviews for WA Cremations Center. This review is purely for Sasha! Not paid or sponsored by the way. With the circle of life, we all experience a loved ones passing. Sasha was amazing from start to finish! She answered any questions we had, even if they were some odd ones. This was our first "rodeo" on planning a service; so we were completely clueless! Sasha was very knowledgeable, personable and guided us through the entire process. Sasha was very patient and gladly repeated herself. Not only was she dealing with myself, but my other two sisters as well. Due to some family matters, we were on a time crunch. From my initial google search to calling in- the arrangements were all done and complete in 2 days! On the day of, she greeted us and even helped us set up. My family is Buddhist, so we had a service that reflected that. Sasha was respectful and catered to all our needs/wants/wishes. Sasha definitely made a horrible experience a pleasant one. Although I do not wish to go through this experience again, it is inevitable. I would definitely go with WA Cremations Center again because of Sasha! She does an overall fantastic job and is even there for moral support! I will also add that out of the 2 other places we considered- WA Cremations Center was the most affordable. read more

To say that my dealings with Washington Cremation Center in Kent Washington has been a nightmare is an understatement. I went in there to get a quote for my son to be cremated, only to be told and extensively higher rate then on website. When I came back  to question that higher rate- it was relayed to me that they have another funeral businesses in this facility. I was given the wrong rate- We made an arrangement and my youngest son picked a red urn off the display case that had a little scratch on the lid and said that we wanted one of that color. I was told everything would be ready to pick up by Monday the 21st. After not hearing from the facility, I called on Wednesday the 23rd left a message, in a return call received an hour later. Melissa told me that my son's remains were ready to pick up but they were waiting for the death certificate from the medical examiner's office they should have it by the end of the day and that I was okay to come by Thursday morning to pick up. Thursday afternoon the 24th, at 1 in the afternoon I pick up my son's remains, that were placed in the display urn with the scratch on it, and informed that the death certificate would not be available for 17 weeks but they could mail me a pending maybe Friday!!!! Why I was told something completely opposite- no one could tell me :( I was given misinformation over and over again. This is a horrible thing for somebody who's lost a child to have to deal with, and there is no way that I would ever recommend anybody to use this service. Then you place my son's remains in a USED DISPLAY URN !!! Are you serious!!!!! What the hell is wrong with people? Making a buck THAT IMPORTANT??. Toni Mills read more

My son passed away a year ago now. It still haunts me that I received his remains in a torn bag. Such all out total disregard and disrespect. Just horrible. They do not give a single care for you or your loss. Still can't get over this. read more

My family has used this cremation center on 2 different occasions. Recently when my Father in Law passed; he was sent to one of the big house funeral homes here in the Puget Sound. They have many locations and I will refer them as BW. BW picked up my FNL the day he passed and then basically didn't move to cremate for 9 days. There were some complications in-between his passing and the 9 day mark; but nothing that would have kept them from doing their job. On the 9th day they sent over the bill for the future cremation - it was $2700+ After the mishandling and then the completely inappropriate high invoice - I called Washington Cremation Center to see if people have ever moved a loved one from one place to another because of bad service - the rep there, Calvin said "it happens". I knew then what had to be done - Washington Cremation came and got him, took him and finished the cremation that BW never started. It was done and handled within days and cost under $700. The most important point here is about Washington Cremation Centers - the review is for them. Calvin was unbeatable as a good listener - he did not bash on BW - he was very professional but he did answer the hard questions that had to be answered. He was caring, quick to respond, accurate in his information, the price was excellent and their service was superb! We should have used them after we used them with my Mother in Law; but the newer wife wanted BW. She changed her mind once she realized he was just pushed in the corner in the freezer until they had time to deal with him. It was over the holidays. So, we have used them twice - and both times excellent. read more

We were in an immediate, unexpected need, and this wonderful center delivered. The compassion and expedited level of care made this difficult time a lot more bearable. They took the time to explain the process in a way that was easy to understand. Sasha was incredible, and full of compassion. read more

I lost my dad on Christmas. When you're not prepared for something such as this, it's hard to even know where to start with making arrangements. Everything has to be perfect. Every little detail. Melissa was so very helpful in preparing for my dads cremation. She went over all of the details and answered every single question I had with with such kindness and compassion. She had such an amazing amount of patience as we finalized his death certificate. I met Sasha when I picked him up to come home and her outgoing kind personality is exactly what I needed today when I walked in that building. I was nervous. I was scared. It had been so long since I had seen my dad, and I surely didn't think before Christmas that the next time I would see him, he would be in this beautiful little black box. These women are truly amazing. Thank you for everything. Your kind hearts will not be forgotten. read more

I recently had a family member pass suddenly and was left with arrangements that need to be made. I did a little basic research on the Internet to find local businesses who could provide the essential services I needed. I appreciate all the people who (like me now) took the time to write a review. Based on my families discussions, I knew that I wanted a direct cremation. No viewing, funeral or anything else at this time. Washington Cremation Centers was one of two businesses that had enough information on their website to answer my questions as to what I needed (that's where I learned the term "direct cremation") and how much it would cost. They also posted some forms in PDF format so that I could start the process of getting signatures by those who needed to sign papers. I called them on a Monday morning to make arrangements. They walked me through the process and then took care of everything that needed to be done including contacting the hospital and obtaining the death certificates. All costs were clearly explained and detailed in writing. There was a small difference in the price on their website which was disclosed while on the phone and sent to me via email. It was a difference of less than $50. Within a week the process was complete and I picked up the cremains the following week. All along the process they were professional, understanding, forthright, and efficient. I would recommend their services to anyone in need. read more

I don't even know where to start. After finding our uncle had passed and with our family being estranged someone had to make the calls. We didn't know where to start or what to do. My sister & I called this place up and we spoke to Sasha. She is amazing! She was patient with us, very knowledgeable, very understanding & kind. Again we were clueless.. never had to deal with a situation like this before.. but Sasha knew exactly what we needed to do to get the ball rolling. Did I mention she was very accommodating to our needs and wants. Through the whole experience her communication was on point. Multiple of us were talking & emailing her. Upon arriving she greeted us and walked us in. She knew I was scared and basically held my hand the whole way. She sat in the room with us the whole entire time and after a while it didn't feel like we was there for a funeral. Sasha gave out a positive vibe. Her presence gave me a peace of mind. I can't express how grateful my family and I for her. Again thank you Sasha for everything you've done for us. Your awesome!!! read more

I just lost my best friend and we had a special viewing several days past when normal. This establishment did a WONDERFUL job and it meant so much to us. Particularly thanks to Ian for all of his caring and hard work to make this a thoughtful and special moment for us. He did a great job in a tough time. Also thank you to Shannon for assisting in getting it scheduled. read more

It's not a topic I would ordinarily discuss, but a couple months ago circumstances occurred where I had to make a quick decision on how to handle the loss of a loved one who had resided in another state (WA). I hadn't anticipated the untimely death and my time and finances were limited. After searching on the web, I chose Washington Cremation Centers, primarily because it was inexpensive. I filled out information on the web and the owner Ian called me back to make arrangements to retrieve the body from the morgue and handle all the paperwork. We exchanged several emails, and his responses were always quick -- once he even replied to an email after 9 PM -- and this went beyond the expectations I had of a "budget" service. He went out of his way to handle all the logistics and kept me up to speed on exactly on where/when we could expect to get things done. I journeyed to Kent, WA to pick up the remains where he greeted me at his office. His manner was completely professional. I could not have asked for better service. I'd recommend Washington Cremation Centers to anyone who must make arrangements for a deceased loved one. read more