After my father passed, I reached out to Edwards because they were recommended by hospice as the…read morebest value for cremation. For value, I would give them 5 stars as they are no hassle and the lowest price. From a service and follow up standpoint they are a mess. I had conversations with 3 different people and let them know I was the contact as my step-mother wanted me to handle things. They continued to reach out to her despite that. Additionally, there was no proactive communication on their part at all. If I wanted an update on timing (or anything) I had to reach out and for the most part you can forget about talking to a real person, except for the answering service. So for service and follow up I would give them 1-2 stars. I suspect they focus all their efforts on families that are paying for a full service rather than a simple cremation. For context, I went through this entire process without getting the direct phone number for my "funeral director", and not even an email address. I was able to figure the email out simply because it was part of the docusign process. I was never even told which of their locations he was taken to, until the very end when the ashes were ready to be picked up (after 2+ weeks). If you're going for value, that's ok, just know going in that you will have a long wait time, with low or no communication or follow up so you are not surprised. They won't change because if you look at these reviews, this is a very consistent complaint going back years and years.

ZERO STARS It's been a couple years now since my father…read morepassed away. I couldn't bring myself to write this review until now. I'm in a better head space. This is a WARNING to all please use a different funeral home. This place made things difficult during a time you need support and things to run somewhat smoothly. The lady handling this was so all over the place. Here we go. They were dealing with me about all the arrangements but then when it came to signing I was not his blood daughter they had my aunt signing the documents which was fine. The day of the funeral I was pulled into the back room and was told they made a mistake and had me listed on the death certificate as daughter next of kin. Promised me they would make it right. Received the certificate and what do you know it was not fixed. Getting a hold of them was absolutely ridiculous. I suppose since the funeral and ashes had been picked up they didn't want to deal with us anymore. After a while I just didn't have the energy to nag them to do their damn jobs. To this day it is still not fixed and I have accepted it for what it is. I just wanted to get on here and warn people to go thru a different funeral home. It is not worth the hassle during a very heart ache period in your life dealing with a company who really doesn't care about what you're going thru. My thoughts are with you if you do need services like this. Really wish there was another option for stars because I didn't want to give one star to write this.

We were in a need to have one of our pets cremated recently and New Tacoma Cemeteries got us in…read morefairly quickly. We called around at other places that did pet cremation services and either nobody answered the phone, couldn't commit to it or appointments were needed and felt really far out for something that our household didn't really want to sit around on and not have at least get the ball rolling. We got in the next day and our elderly dog that passed got cremated a few days later. Of course our dog's death occurred right when a weekend was coming on and so having the cremation done had to wait until the following Monday. But New Tacoma Cemeteries had a great selection of urns for our dog. We picked a very nice wooded one and we're quite pleased with it and the service once it was completed. As I imagine as the staff are tailored to be they were very understanding and sympathetic to our recent loss and did a great job. Our 15 year old Chihuahua passed away at home. Her name was Brazil. Once time allowed we scattered the ashes on her favorite ocean beach. We will definitely keep the urn as remember fondly our pet but more importantly a family member that we lost.

My SO and partner, Joyce Huseby, recently passed away unexpectantly. To have a loved one die is…read moredifficult enough, but to have the death come unexpectantly just doubles the emotional pain. Over the decades my family has turned to New Tacoma Cemeteries to handle all the services necessary for handling deceased relatives. Paul Lovgren was assigned to me for handling the arrangements for Joyce. I can't say enough about how compassionate, professional and helpful Paul was. His also provided some much needed and timely advice for making the memorial service a success as well. My thanks to Paul and all the other staff members involved.

When my dad passed on Sept 30th he had not made any arrangements for himself. I was concerned about…read morewhat would happen. A co-worker gave me the website for Cremation Society of Washington and I contacted them. Tim and Candace were so great. The whole process was painless and simple. Communication was immediate and friendly. For all pain of losing a parent, finalizing his life turned out the be the least painful. Thank you all so much :)

This was a pleasant experience. I needed to have a relative cremated and was on a very low budget…read more They called me back in a timely manner, gave me a great price for cremation, and came and picked up my loved one quickly. I would recommend these folks to everyone who is looking for cremation and a great price. They were very sympathetic to my state of mind and I didn't need to do anything. Would use them again for all my loved ones.

My brother died unexpectedly in Spanaway WA. After reading the review from Sandi F., I called…read moreNatalie Kenan. I also live in Hawaii and wasn't sure of what to do. I was devastated and heart broken but she was so kind, and helpful every step of the way. From sending me the necessary forms to complete and advising me on how the body would be handled from the hospital to the cremation services, I was so reassured. They also delivered the death certificates and ashes to my hotel because I was overwhelmed handling his affairs including cleaning out his house. She also prepared a letter for the airline in compliance with TSA-airline regulations. I did call a few places before selecting A Life Remembered so did compare prices and services. Their prices are very reasonable, and the personalized service was so much more than I expected. I'm so grateful to have found this company via Yelp, and would highly recommend them.

My Mom passed away suddenly in September. I live in Hawaii and she lived in Tacoma WA. I arrived in…read moreTacoma that same night and the next day my daughter found Natalie's business card on the table next to my Mom's chair. Natalie took care of everything! She arranged for my mom to be transferred to the mortuary, she was able to get the death certificate signed quickly and hand delivered certified copies to the family within a few days. She then had all the proper documentation for me to bring my mom's ashes back to Hawaii which I didn't even know to ask about. I had asked about jewelry to put some of the ashes in and she took care of that as well. It feels strange to even talk about pricing but the cost was way less than what we would have expected and to have someone caring and respectful that comes to the home twice, once to discuss your wishes, and the second time to hand deliver your loved one's ashes so you don't have to go through the pain of visiting the mortuary itself meant so much. Natalie even followed up with a card to let us know she was thinking of us. I would highly recommend her service to anyone.

First of all when they say affordable they mean it. My friend lost her son unexpectedly. She needed…read morehelp finding a place to do his cremation. My daughter and I called at least 6 places, all promising reasonable prices, not true we were quoted from $1450 +add'l charges to over $2000 quote from The Neptune Society ( the most expensive of them all), I finally saw Oakwood Hill at a price of $795 which includes pickup of body. And we were able to make arrangements online. What a life saver, there is a fee of $100 charged by King Co that everyone told me about and there was no way getting around it since he died in King Co, but still, the purchase of death certificates and it came out to be well under $1000, $958 to be exact. Now that to me was very reasonable. Most places charged and extra fee if the body weighed over 250lbs, unfortunately because if circumstances he gained a lot of fluid weight and it put him slightly over that weight max without the extra weight charge. Well, Oakwood Hill had a max of 300lbs so there was not the extra fee charged, which I noticed their extra fee was not as expensive as the others quoted. Once everything was ordered and paid, we filled out the death information which was extremely easy, the online order form made sure all necessary information was put in before we sent it on. We did need to call Oakwood and let them know and they then had us call where his body was to give them permission to pick up the body. The staff member I spoke to was extremely kind and helpful. She showed her compassion. I did let her know how the online ordering was so easy and really made a stressful and sad situation much easier to navigate through. Thank you Oakwood Hill and know that I will always recommend you for anyone needing your services. And, readers do yourself a favor if you are considering cremation for yourself or someone they do prepaid so that whenever the time comes you or your loved ones do not have to stress trying to get services and possibly paying extremely high fees.

I like to walk and cemeteries seem to be the best place to go where I feel safe. After all, I am…read moreafraid of the living people, not the dead. The mausoleum is absolutely beautiful and very art deco but I understand it's very old and may be torn down in a few years. There's even a little apartment there, but the staff wouldn't show it to me because they said it's for staff only. I would love to live at the cemetery so I was very interested in seeing it. However, it is a great place to visit to just get some time alone and some quiet. I would love to have my ashes stored here, but I don't know the prices as of yet. It looks like they also do cremations and water cremations, but the water cremations cost more. It's worth it because you can plant stuff.

We started with a wevinar linked on Facebook. It was informative and accurate (we fact checked…read morethem) and a few days of thinking about it quelled our suspicions. In the eNd both my wife and I found it easy to sign up and we feel very secure inn our choice. Blaine was polite and forthright and easy to work with. Definitely the best available option for ecologically sound burial.

I am so happy - and proud - to have made my final arrangements with Earth Funeral…read more The team made the signing process smooth and easy; their explanation of what they do and what to expect was clear and concise. I never once felt like I was being "up-sold" and feel confident that this is the right decision for me. Besides, being part of a forest is just such a delightful thing.

We made the decision to prearrange our end-of-life care to help our family at that critical time…read more For us, the idea of terramation, sometimes referred to as human composting, was the most natural and gentle way to go. Once we made a visit to Return Home, the choice was easy. The staff was kind, compassionate, and professional, all with a sense of moderation that made discussions comfortable. We signed our prearrangement with confidence we took a step that will make things easier for our family. Little did we know we would need to make funeral arrangements a son of ours before our own time came. Our phone call to Return Home was answered immediately, and Director of Family Care, Brie Smith, took care of the logistical tasks, then worked with us to set up a memorial service for the family that we conducted in a lovely space on site. Following the memorial service, we made visits to our son as he was undergoing his terramation journey. We sat with him and admired the decorations and pictures so lovingly placed by the family during the service. Now, he has returned to our home and continues to be a part of our lives in our garden. Thank you Return Home for the great care of our dear son, and the kind attention you paid to our needs. Everyone we encoutered at Return Home on our visits treated us with the same considerate manner we experienced with Brie. We now have first-hand knowledge of what our own family will experience when they work with Return Home on our behalf. We could not be more pleased.

We did a preplanning terramation call with Mandy yesterday; she was AMAZING! She provided us a…read morefull and clear overview of the process, answered all of our questions and was just easy to vibe with. We haven't finalized with them yet (pending continued discussion with family) however I'm 99.9% sure this is the path we will use for both my hubby and myself.

If I could give them more stars - I definitely would without hesitation. Michael and Desiree are…read moreamazing to work with. My father's death was hard for all of us especially my mom. With their guidance and support- everything was done so well and seamlessly. There was no upselling of anything, no pressure. They were able to accommodate our requests. My mom was so impressed with Michael. He walked with her to the viewing of my father. And he stayed with us until my dad's burial was done. He made sure everything was ok before he left. Desiree was quick to respond either a call or text. She's was very helpful. Price was very reasonable. They are caring and compassionate people. I would definitely work with them again.

Tl;Dr: A local funeral home that does everything that matters better than the national mega corps…read more They don't upsell you, they're extremely helpful and informed, they're timely and I've never had a problem trying to get in touch with them. Sure, Desiree might get a little flustered if you send her cell to your AI answering machine when you don't recognize the number on the caller ID - but other than that, they all goods. Oh, and they tend to cost less than other places... that's pretty important too.

Sonja Matlock, the Family Service Advisor with Evergreen Washelli is amazing…read more She goes the extra mile to make sure all questions are answered and services are provided to honor the loved one's grave. Much appreciated.

Positively the worst funeral home with the rudest staff. I stopped by to pay my respects to an old…read morefriend. I went to the office, and I asked "Jackie" to help me find the gravesite. "Jackie" told me he was due for his break and walked away without another word. Avoid this place. Just look at their other reviews...!