This place is amazing! Quick turnaround on a last gift minute request and we're so pleasant to work…read morewith!

I asked for 4 trophies and emailed the person taking my order what I wanted. He then said over the…read morephone he didn't have what I wanted but had something similar to what I emailed him. He didn't send me a picture. He was patient with me even though I called back couple times to make corrections on the spellings. Then the next day I show up, he has 3 trophies ready that looks nowhere near the quality of what I sent him. He then shows me a picture. He says he sent me pictures that I never got. It's a little too late. I didn't want to argue with the guy becuz he is stoic and seemed like I was a nuisance to him. I decide not to even ask about the fourth trophy because he was making me feel uncomfortable. I just rushed out the store after paying the bill. He then response back to me demanding that I change this rating. The rating of my satisfaction on the experience I had with the products and services he provided. Not what anyone would expect out of a 5 star service.

Their are many places to get some work done but this business is fantastic,…read moreLet's get into it- 1st as I walk up and ring the door bell the host opens the door and greeted me right away. She was very friendly and helped get exactly what I wanted on to paper in preparation for the work. 2nd in the time of COVID price is important. She quoted me a very fair and reasonable amount and when I went in for pick up their was no other hidden charges. Just the tax. 3rd the work was very detailed and looked fabulous. All of it gave my item the touch it needed for a perfect celebration gift. All in all I'm very pleased with the work and strongly recommend this business for anything you need in the realm of engraving.

These folks are amazing. They are friendly and do the job how I want it done. They've been really…read moreeasy to work with by taking requested fonts and putting it on Hydroflasks. I will be coming back here again!

Had them make some custom name badges for a costume. Turned out great. Price and turn time was…read morereasonable.

Such a great experience! If you need personal engraving this is the place to go. Scott was…read morewonderful to work with and made my vision come to life. We engraved a round perfume bottle for Mother's Day and I absolutely LOVE it. He matched the writing to the color of the cap & worked with me on what fonts I'd like best. It's obvious he pays attention to detail and wants things perfect. Turnaround time was FAST and was willing to take on my project last minute. Quality work & affordable. Thank you again, I will be back!

Can't believe I haven't reviewed my fave spot yet!! We came here to design my dream engagement…read morering. And they did nothing short of bring that dream to life. The process was seamless and so fun. Ellen was so helpful in showing me different stones, shapes, and metals. When it was time to try on the 3D rendering I could hardly wait! I was giddy. They also have a ton of beautiful ready made pieces from earrings to engagement rings. Can't recommend them enough!!!!

I worked with Green Lake Jewelry Works earlier this year to design my engagement ring, and I can't…read moresay enough good things about the experience. I worked with Rebecca, and from start to finish, she made the entire process feel easy, exciting, and completely personalized. Rebecca was warm, thoughtful, and truly listened to what I wanted--even when I wasn't totally sure myself! She offered her expert opinion when I needed guidance and helped me make decisions with confidence. The final result is beyond anything I could have imagined!! I was just proposed to last weekend, and I absolutely love having this ring on my finger!! I'm so grateful to Rebecca and the team at Green Lake Jewelry Works for helping bring it to life!

Engraved a gold pendant for me, did a great job!! Timing was great and the service was very…read morepleasant.

Do not shop at this store. The prices don't match the quality…read more They also wouldn't take a return even though the intended recipient passed away on the day the return policy ended. I couldn't believe that they wouldn't take the bracelet back under these circumstances!

What a great experience. I needed a trophy for a work competition and Joe was very quick to…read morerespond to emails, very informative and incredibly easy to work with. My trophy turn out perfect! I always appreciate when I can support a local business over ordering online, especially when the prices are comparable if not less expensive!

I just purchased 9 soccer trophies for the first time from Awards Service Inc. They were super…read morequick and responsive through email. And had a super quick turnover too. I picked up my order 2 days after I placed it. All engraving was correct and their prices are great with a wide variety to choose from. Very happy.

I recently had a glassybaby votive etched with the RBG dissent collar. Steve was SO easy to work…read morewith and the process was smooth, simple, and affordable. I couldn't be happier with the end result. I look forward to using National Etching for more projects in the future.

Steve is exceptional in his craft and customer service. You will not be disappointed--expect the…read morebest! I have thoroughly enjoyed collaborating with him on a number of etchings. If you have something you want etched or engraved, National Etching is the place to take it!

Lovely options in stacking rings. Excellent quality and at a good price point. Highly recommendread more

Lovely experience shopping for jewelry and for my piercing experience. I got my nose pierced here…read moreby Sam, Sam provided excellent service and was very thorough with what they were doing and how I should care for the piercing afterwards.

The Merchant of Time: A Tribute to Greg Leff The air in the…read moreFactoria Mall is often thin, filled with the scent of recycled climate control and the hurried footsteps of people chasing a bargain. But when you step into Olsen and Sons Fine Jewelry, the atmosphere thickens with something more substantial. It smells of polished silver and the quiet, steady ticking of a thousand mechanical hearts. Behind the counter stands Greg Leff. He is a man who has measured his life not just in minutes, but in the families he has served for decades. To Greg, a watch isn't just a machine of gears and springs; it's a vessel for memory. When he offers a free battery for life, he isn't just saving a customer twelve dollars--he is making a pact. He is saying that as long as that watch is on a wrist, he will be there to ensure it keeps beating. He knows the names. He knows the sons who became fathers and the daughters who became brides. In a world of cold glass and digital receipts, Greg offers the warmth of a handshake and the dignity of being remembered. He is the quiet anchor of the mall, a reminder that the finest jewelry isn't the gold in the case, but the trust built over a lifetime of "hello."

Very friendly and helpful. They quickly adjusted a watch band for me and their fee was very fair…read more Olsen & Sons is a shining example of what good customer service actually looks like.