Absoulutely a wonderful experience working with them. I had a custom made pen that was made out of…read moreredheart wood that I wanted a date and a heart engraved on it. They said that they would try. The next day, my pen was ready. It turned out beautifully.

Ann and her staff at Image Masters are absolutely fantastic. I'm in the middle of my fourth trophy…read moreorder with them and I cannot say enough good things about how they conduct business (particularly during the pandemic!). My first three orders have all been fantastic and exactly what I expected; my fourth had a small hiccup and yet it's the reason I'm writing this review. As a customer, it says more to me about the character of a business and its ownership in how they act when things don't go quite right, as opposed to when everything is perfect. I went to pick up my fourth order today and my order wasn't quite right. Image Masters and Ann are bending over backwards to solve the problem and it means the world to me. They're a local Auburn business that's been in operation for more than forty years and I can see why. All of my awards and trophy needs for my businesses will run through Image Masters going forward. My highest recommendation for their work and their customer service.

Laser Engraving went above and beyond making beautiful Table number signs for my wedding. They were…read moreeasy to communicate with and we were blown away by their service. It was completely unexpected and so appreciated!

From the owner: Our business specializes in providing custom laser engraving, cutting, etching and design services…read more We provide a range of products and can engrave a vast variety of items, such as wood signs, trophy's, marble memorials, tumblers, metals, glass and much more! Your happiness is the upmost importance to us, and we strive to deliver excellence in everything we do. We cannot wait to see your smile when you have helped to create that perfect customized gift for your loved ones, coworkers or friends. Please reach out to us with any questions regarding our engraving services. Laser Engraving NW provides services locally and can also ship within the USA.

Pros: Aubrey is very pleasant and has wonderful customer service and the owner was very…read moreaccommodating. The store is clean and well lit, displaying beautifully. Cons: I was quoted a price and once they heard I needed it by the following day, they held my bible til the day of pick up and called me in attempt to add on additional costs hoping I'd budge in a vulnerable situation, knowing they committed to the timeline of that day. I did not so they honored the price they originally quoted me. More importantly, when I picked up the engraved piece, the font was so tiny, I could barely see it. I was promised black engraving and it was returned as same color engraving. I'm not sure who does the day time engraving there but I wished it was someone more skilled in the trade. I was considering getting my aunts Christmas gift (engraved silverware) from there but after this experience, I will not. I do appreciate the meeting the deadline but am not thrilled with the finished product.

Wanted a unique family heirloom gift for my first grandchild coming. After days of searching, I…read morefound this company online. They were affordable, and their customer service was phenomenal. They double checked the spelling and the font that I wanted for the engraving and helped me make sure it was correct since it was a Celtic sayin on one side. The shipping was so fast. I got it within a few days after I ordered. I will definitely be ordering from this company again!

From initial conceptual ideas & direct contact with a skilled designer-to convey our familys'…read moreinterests'.... Quiring monuments craftsmanship team exceeded our expectations! 19 years later and we couldn't be more pleased. There she stands in all her beauty. One happy family!

You are in good hands with Brooks and team. Very kind and very exacting in helping us to get a…read moreheadstone memorial for both my brother in law and my mother. Caught a mistake I made. I can't imagine how it could have gone better. Professional and kind. Thank you Quiring Monuments!

Jason at Rad Design helped bring my idea to life in a way that went far beyond my original ask. I…read morecame to him with two tapestries and a vision for how I wanted them to live on the wall, and instead of jumping straight into execution, he took the time to truly understand the intent behind the work. He approached the project like both a designer and a maker. Jason talked through the problem with me, presented thoughtful options, and invited me into the decision-making process so the final outcome felt intentional and collaborative. What he ultimately created was a custom, hidden structural solution that the tapestries wrap around. You don't see the construction itself, but you immediately feel its impact. Once hung, the pieces have clarity, presence, and focus exactly as I had imagined. As a one-time courtesy, Jason also welcomed me into the workshop so I could see the process firsthand. It was clear this was an exception rather than his standard workflow, and it only reinforced my trust in his craft and attention to detail. Jason's empathy, creativity, and professionalism come through at every step, from how he collaborates to how precisely he executes. If you are looking for someone who can translate an idea into a thoughtful, well-crafted result, I highly recommend Jason and Rad Design.

Rad Design nailed it. I asked for three custom pieces--each symbolic, structurally unique, and…read moretechnically demanding--and they delivered with precision, flexibility, and grit. When challenges came up, Rad adapted without compromising the vision. Each piece turned out better than I had hoped for. Their craftsmanship and persistence made the process smooth, and I'm thrilled with the final results.

Top Time Watch Repair was helpful and quite incredible actually. He revived my 3 wrist watches with…read moredifferent set of problems and they work great now. Also help with band selection and customizing it for one of my Skagen watch.

Over $130 to fix my watch, and it died again a week later. Avoid this place at all costs!!read more

My bf went to Prestige Jewelry to get my diamond ring set. The ring came back with the diamond…read moreoff-centered, prongs crooked and not actually enclosing the diamond, plus dents/cuts on the gold of the prongs. Because of the terrible job, he then took it to Eddie's to get it fixed. The second time the diamond did look more centered, but there's still a huge gap between the prong and the diamond. After we dropped the ring off, Prestige messaged us saying that the initial job was actually done through Eddie's, who they contract with. When I spoke to the jeweler who set my diamond, he admitted the diamond was set crooked the first time, but said he couldn't fix the gaps because the little diamonds on the prongs would fall out. I don't understand why anyone would touch fine jewelry if they can't do the job -- do a crappy job, and then hand it back to the customer -- instead of being honest upfront and saying, "this is going to be the outcome, do you still want to proceed?" That way, the customer can make the choice before their diamond and ring get messed with. On top of that, he told me, "if this semi-mount was customized to the ring then we could do it." It IS customized -- here are the measurements on the diamond reporting and CAD. Still, he insisted that if they touched it again, the small diamonds would fall out. He kept repeating that the diamonds would fall out -- but that's just an excuse. I even attached photos of a marquise diamond ring set in the exact same semi-mount from the same vendor -- little diamonds on the prongs and all -- and as you can see, it was set beautifully with no gaps. Clearly, it can be done properly if the jeweler has the skills. If they had been upfront from the beginning and we went to a jeweler who actually knew what they were doing, we wouldn't now be trying to find someone else to fix this mess -- all while we're trying to get engaged with this ring. Please don't go to Prestige Jewelry or Eddie's.

Great customer service, looks like a variety range of products. I was traveling from out of town…read moreand had my watch fixed there. The next day before I can leave the work they did fell apart. I called to see what they would do for me and they said the only thing they could do is I would have to fly back there and they could fix it again. I would think there's a lot of other options maybe like refunding me, but maybe they need that money.