I love Wasabi. Unfortunately, this location has become a bit hit and miss.
The positives are that this is a flagship branch. If you're familiar with Wasabi, they're all run slightly differently depending on store layout and seating. You get some that are takeaway only, others that only serve hot food pre-packed. Or hot food served canteen-style.
In addition to having all the above, this one includes a salad bar. This is one of my favourite dishes, combining some salad leaves, other more substantial salads like potato or noodles, with some items like cold chicken karrage, dumplings and sweet chilli breaded chicken.
The portions of this used to be enormous. Recently however they've started weighing all the items they put into the salad. After each item, it's returned to the scale which wastes both my time and frustrates me as they've started to skimp. Previously I got 3 dumplings in a serving. Now that's sometimes down to 2.
The pre-packed sushi is very good. Big portions and reasonably priced. Hot food however used to be excellent value at £5 a potion. This has been increased to £5.50 and you're charged 12.5% for eating in!!
Wasabi has always been know as the value sushi chain. Cheap prices, good quality sushi/hot meals in huge quantities. They're slowly cutting back on portions, increasing prices and as a result I will probably be cutting back on eating here. It's good when it's good. But the focus needs to return to value and customer service. read more