Great staff. They live by their estimates. I will never go to another car repair shop. They are…read moretalented mechanics. They are also very patient in explaining what needs to be done. I highly recommend them. PQ

My recommendation is to stay as far away from this place as possible. I learned the hard way that…read moreassuming the quote for their repairs from these people would be fair and reasonable is a fools errand. These people operate on the "gotcha" principle and, once you agree to have work done, vastly inflate the price of their "labor" above industry practices. And, to add insult to injury, install cheap parts that they charge you up to 5, 6, or, 7 times their cost. Total Sleazebags

Thank y'all so much for fixing my truck! I will always go back to these guys if I need a hand with…read moremechanics. These guys are super helpful and nice, great customer service and all at a reasonable price. I'm just so thankful that y'all helped me out and got me back on the road. I can't thank you enough. I highly recommend these guys and will recommend to anyone who needs a mechanic. They get the job done.

I have a VW that was in need of service. I didn't know anyone around here but the Scott…read moreDealership, which has the nicest lobby I've ever seen, but high prices. My neighbor recommended this place to me, said he's been going there for years, and all his cars are Volvos or VW's. He's pretty frugal and knows cars, he does a lot of repairs himself, so I figured they had to be good. Well, a few days ago I started smelling a burning wax/ plastic-y smell whenever I drove my car. I called Tony yesterday and he told me to come right over. He immediately knew what the problem was: I had run over a plastic shopping bag while the engine was hot, and it had melted onto the bottom of the car! So, they put it on the lift, and scraped it off my car, also checked all my fluids and topped off the windshield washer fluid, all for free and done in 15 minutes. I needed an oil change and new tires, and I needed it done before the end of the week. They did it right then and there. I waited in their office for a couple of hours, and it was done. Runs great, they realigned it and did a great job. I would definitely go back there for oil changes and repairs. Their office is not very comfortable, but I don't think they have a lot of people waiting around while their cars are serviced. It's got a tv and a few chairs, but is pretty cramped. The Pawtucket Salvation Army is right across the street, and there are a bunch of other little shops if you need to kill some time. I wouldn't say they are cheap, but their the prices are reasonable, they seem honest, and the service is fast, professional and competent.

A few weeks ago, I went to Majestic (excuse me, Balise) to have an oil change. As my nerves were…read morefraying due to the screaming 4 year old running wild in the waiting room with her apparently deaf and blind mother, the service guy came over and asked to "speak to me". Doing his job (not faulting him at all) he announced that I needed new brakes. I stood there, mouth agape, trying to take this in. I had purchased the car only two years previously, from Majestic (when it was still Majestic), with a sales pitch that included "and we just put in new brakes". Now, two years later, and perhaps 10,000 miles older, as I work from home, they tell me I need new brakes. AND, that I will cost $800 to repair!!! I politely tell them I had not recently plundered a third-world country, and therefore did not have the money for this repair. He very politely said "no problem" and said he would add it to the record for reference when I did have the money. Fast forward two weeks: my husband has a friend (he's "got a guy") who he went to school with who has an auto shop in West Warwick. This morning, we bring my car to him to look at, after a previous phone conversation uncovered that the same job, NOT at Majestic, would only cost $400. A few minutes ago I received a call from this guy. he said, "you don't need brakes. Your brakes are practically brand new. Like 80%. So you're all set." THANK YOU, Mike Rambone, for your honesty and thoughtfulness. I'm taking my business to Precision Automotive Service in West Warwick. Oil changes, wiper fluid, ANYTHING. They are super nice, super fair and HONEST. They don't have a website, but here is their Yelp page.

The owner jay is a friend of my parents and still doesnt have basic respect for customers. I…read morerecently brought my lexus here to clear out the sunroof gutters and replace the car battery, and somehow left without a side mirror cover! I was never compensated or even made aware of this has to see it for myself and even then didn't notice until i was home! Reached out to him about it and was blatantly ignored. Don't go here unless you like your vehicle straight disrespected. Im 19 years old and this is my second car and the first one i'm putting real blood sweat and tears into. This experience was awful and makes me never want to bring her to a shop again let alone this shop. If i were to be compensated or at least have the side mirror cover returned I wouldn't be leaving a negative f****** review!!!

Auto repair excellent ... well worth the drive! Honest, reliable and very reasonable . Wiz saved…read moreme hundreds replacing my tire sensors and he reconditioned my headlight unbelievably. Highly recommend these folks for your next auto need.... Wiz and his son can make magic happen without having to remortgage the homestead. Give them a call (401) 949-5252; you'll be glad you did! Thanks guys

I can't even begin to count how many times Steve and Sparky have come through for my family and…read moremyself. It's probably just as hard to find a good mechanic as it is to find a good doctor, isn't it? When you find one, you keep em! I know we'll never go anywhere else. The pricing and the work you get is far beyond what any other shops are offering. Great guys, excellent service!

Service Request: Kevin is the best MECHANIC in Cranston. I go to Kevin with any issues with my car…read more I encourage everyone to go see Kevin if you have an issue with your VEHICLE HE's reliable, respectful & he works with you. Value: He's very knowledgeable & reasonable. HIGHLY RECOMMEND KEVIN.

Honest and efficient!!! prices are best around. Good people. Definitely consider this shop for your…read morerepairs.

Excellent service! Sometimes I have an urgent repair necessary, and they always take me right in…read moreand fix it. They are more than reasonably priced, their repairs are excellent, and they truly treat you like your family. I have never experienced such Customer Service by an auto repair place. (Jordan) and Jake are honest, upfront, and know how to explain everything they are going to do. Today I had service done by David, and he was so polite, so thorough, and allowed me to wait for the repair to be done, which was done quickly and efficiently. Can't say enough about this place!

Just took my care to East Bay on the recommendation of a friend. Pretty extensive job on an older…read morecar that had been sitting for a few years. They diagnosed everything and fixed it all a reasonable price. My vehicle was a Ford Explorer and they originally worked at a Ford dealer garage, so they know them well. Couldn't be happier with the work they did.

These guys are awesome mechanics. We never worry about our vehicles when we drop them off here…read more They are efficient and trustworthy and always seem to find and fix the problem. It's such a relief to have quality mechanics nearby.

I was referred to Steve's from a close friend, and I am not disappointed as I was looking for a new…read moremechanic the same day I stopped there they were able to look at my car and replace what I needed and fast also decided to get an oil change while I was there and their prices are great. The workers are great. They definitely know what they're doing. I'll definitely be coming back. thank you guys for all the awesome work you guys do.

Top Notch Service. Tom and Scott are great to work with. Reasonable $$, Honest and local.read more

Great people, trustworthy which is not common for a mechanic. Prices are average. I have been…read morecoming here for over 10 years.