This was THE BEST eyeware experience I've ever had! They had a huge selection of frames but the…read morebest part was that she actually helped me select one by asking me what I liked and then brought me ones to try on until we found the perfect ones! She even gave me a pair of contacts to wear so I could ACTUALLY SEE what the frames looked like!! I've had glasses for a very long time and no one has ever done that before and it made a HUGE difference! I bought a pair of glasses and a pair of sunglasses and they both have been THE BEST glasses I've EVER had! I've had them over a year and they have hardly a scratch on them.

This is a truly great Optometric Practice, offering some of the most cutting edge, technologies,…read moretherapies, and eye solutions for a wide range of eye disorders. We are very fortunate to have such a professional group in our community.

Everyone at this office is fantastic... from the doctors to the staff. Very organized, friendly,…read moreskilled, and professional. I am always in and out quickly, and they are very accommodating when I'm having an issue.

Very clean office, staff was all very friendly, right on time for appointment and got me through…read morethe process very quickly. The Dr. answered all of my questions very thoroughly and it was a great experience for an eye exam for someone who does not do well with having things close to my eyes. They did have the option for an extra charge (insurance wouldn't cover it) to use a machine to take pictures of your eyes instead of being dilated which was a lifesaver! The seemed to have alot of options for glasses but luckily I did not need to purchase any!

Very helpful, patient and transparent when it comes to pricing options. They make going to the eye…read moredoctor an enjoyable experience.

I came here with my girlfriend to have her glasses repaired. The optometrist was very friendly and…read moredidn't charge us anything. The waiting room was nice and pleasant, with a couple chairs to accommodate patients and their family members. I was pleasantly greeted by the secretary upon entering the business. There are coloring books and crayons for kids on a small table in the waiting room.

**COVID-19 REVIEW**…read more I have been coming to Hogenkamp's for years and they are always friendly, helpful, knowledgeable, and professional. Truly fun to do service with them. I recently got a few scratches on my glasses, and called hoping that they were still open for business. I spoke with Joe about my situation, and asked if he could order new lenses for my glasses. He said it wouldn't be a problem at all. After two days, he told me that they had arrived and I could do curbside pickup! What does that mean? I was told to clean my glasses with warm soap and water, put in ziploc bag, and write my name and number on a piece of paper. As the office itself is closed, they have a chair that I could put my glasses on for them to pickup and do work on. Give them a call when you wanted to come for the work and it would then take 45 minutes - 1 hour. Sure enough, after that time frame, Joe called me and said they were all done and on a table in the vestibule for me to pickup. Terrific! Highly recommend them for any of your visual needs!

While getting my hair cut, I happened to mention to my guy that I was planning on getting new…read moreglasses, and I wanted to find a place that would help me choose a style that would look good on me. He immediately told me I just HAD to go to Joe Hogenkamp. I had a new prescription, and it just so happened that my elderly father needed new lenses as well, so it just made sense to go together. We were warmly greeted upon entering, and I roamed the displays to get an idea of what I might want. There are hundreds of frames in all price ranges. Fair warning - you will not have a quick in-and-out experience here. They take their time with every customer, and it's a busy, busy place. So plan your visit accordingly. Joe took care of Dad first, and I was so impressed with how respectful he was toward my father, explaining every detail of what he was doing and making sure he was comfortable. Then it was my turn. I gave Joe a general idea of what I like, and off he went to make some selections. He came back with 6 pairs for me to try, but although I tried them all, I pretty much knew right away which ones I was going with. I've been wearing glasses for years, and since I feel they're part of my anatomy now, I want them to reflect my personality. So I choose without looking at the price. None of those budget frames for me. And I gotta have some bling! I was pleasantly surprised by the price. Don't get me wrong - they were expensive, but still less than I was expecting. Two weeks later, our order is in! Since Dad didn't need new frames, we had to allow enough time for the tech to get his new lenses into his existing frames, which takes about an hour. So when we arrived, they took his glasses in back, and I got to have my fancy new specs fitted. When my father's were ready, Joe brought them into the waiting area to fit them on him, which was so very considerate, as it's obvious that walking isn't so easy for Dad anymore. I value service almost more than any other aspect of any business, so I can't recommend Hogenkamp highly enough. When the people taking care of you are four generations of a family, you know they must be doing it right.

They are smart, caring small town pharmacy that really help both my elderly folks and me.read more

When I moved here from the city I was excited to support local small business. I was wrong when I…read morewalked in here. At first everything was fine. Sure the senior citizens that are behInd the counter can't comprehend a word your saying but I was paitient. The one guy that works there has never cracked a smile in his life and is just miserable. Emily is the only one who would ever make sure everything was right for me. Calling in refills is dreadful because the aforementioned employees can not understand a thing over the phone. Recently I had my scripts sent to a different pharmacy because this place is so slow. Unfortunately they didn't take my insurance. I called and spoke directly to Jim. He assured me he would get the scripts transferred back. Eight days later and still no scripts. I actually stopped in Tuesday to see why and they do didn't have them. They didn't have a reason. Yesterday I called again and the man said they couldn't be transferred...but the controlled substance was...?!?! Finally I got in contact with my Nunda pharmacy and they are greatful for my business. Never again will I go into this God forsaken pLace.

UNPROFESSIONAL AND POOR CUSTOMER SERVICE! I initially ordered a puffco pro online and went into the…read morestore to see if it was ready to be picked up. Upon arriving at the store the store employee who was very nice was talking with me and I told him about how I received a discount from the online store which was great! The employee went on to tell me that if my puffco item is discounted it will void my warranty. He even went on to tell me how he's encountered customers in the past who have had this issue. Naturally I decided to purchase in store so I could keep the warranty. (If you were told your $400 product wasn't warrantied wouldn't you?) I come to find out that I was misled by the employee and I could have kept my online order (with the 25% discount) and still maintained the warranty through puffco. I reached out via the website hoping someone could help me and unfortunately I was met with short answers and a total disregard for customer service. Considering I was given incorrect information from a store employee which ended up costing me 100+ dollars I was anticipating them to recognize the mistake and hopefully attempt to right the wrong. Instead I was told "we can't do anything about it no more" and they promptly ended the discussion. Highly disappointed as I thought the shop and store employee were great and had a nice selection, but I will not give my business to a company who disregards its paying customers so flippantly.

My first visit was great. The man there was very helpful and knowledgeable. He spent as much time…read moreas I needed, answered all of my questions. We will be back for our supplies. A new great find!

This store has knowledgeable, friendly and helpful staff. They know how to fit a shoe or sneaker…read more They provide great customer service, quality products at affordable prices.