Ok. I have been without my glasses for several years. No. No idea why I let it go that long. But…read moreneedless to say I needed them and finaly succumbed to the necessity of replacing them. This was a wonderful experience. The office is clean, well appointed and professionally staffed with friendly associate and opticians that made the process quick and painless. Definitely recommended.

From the owner: Medical, Optical, and Surgical Eye Careread more

Very helpful, patient and transparent when it comes to pricing options. They make going to the eye…read moredoctor an enjoyable experience.

Very clean office, staff was all very friendly, right on time for appointment and got me through…read morethe process very quickly. The Dr. answered all of my questions very thoroughly and it was a great experience for an eye exam for someone who does not do well with having things close to my eyes. They did have the option for an extra charge (insurance wouldn't cover it) to use a machine to take pictures of your eyes instead of being dilated which was a lifesaver! The seemed to have alot of options for glasses but luckily I did not need to purchase any!

Staff is always friendly, hours are great and you get your glasses quickly. However I'm not very…read morehappy. I have great insurance coverage.... After $130 off glasses plus an additional $20 I still paid out of pocket $150. Something in my gut told me something wasn't right. After researching the frames I got... EVERY SINGLE OTHER PLACE ranging from Walmart to other businesses they sell for $100-$120. They charged $269 for the frames ONLY and $120 for the lenses (I'm blind as a bat). Unfortunately in NYS they are allowed to do this mark up on the glasses but it's disheartening to see us customers being taken advantage of. Here's where they are breaking the law...Federal Trade Commission enforces the Eyeglass Rule. It requires eye doctors - ophthalmologists and optometrists - to give patients a copy of their prescription, whether they ask for it or not and before offering to sell eyeglasses. It's the law. Asking the patient if they want their prescription doesn't comply with the Rule. You must provide the prescription automatically unless the patient specifically refuses the prescription, in which case you should make a note of their refusal in the file. Your staff also must give prescriptions to patients before you or anyone at your office offers to sell them glasses. Guess what..... That has not been obeyed as I was not given my prescription nor have my husband nor have my children's ever been given, offered, emailed, texted, not even a pigeon message.. I have filed a report with the Federal Trade Commission as the only way they wouldnt have to follow this law is if they are a federal, state, or local government agency which in this case...pretty sure they arent.

What happened to good service? The glasses aren't adjusted while the customer is there. Instead of…read morefive faces greeting you at the door, how about five minutes spent actually fitting glasses to the customers face. My frames were marked up 250 percent, totally not worth it. The eye doctor himself was good.

Helene is an artistic master at knowing what frames and colors complement your face. She explains…read moreher reasoning relative to your facial features, hair and skin color and desired effect. I have been a customer for 25+ years and trust her emphatically!!!

Beautiful little place. Totally recommend coming, if you have the budget…read more Small place with a pretty solid selection of frames. Frame selection almost feels like a step back to the 1970's/80's with really 1-to-1 service. Frames were ready three days after purchase, and they looked great! Because they don't accept insurance, and it is more niche than generic, there is a sticker shock factor for the glasses. Still feels like a special experience, and price can be prohibitive...

Be prepared for a rewarding adventure! Tamra has created a…read morewelcoming and unique environment in which she shares her technical skills coupled with an artistic aesthetic resulting in a whole new way to experience eyewear. Every step in the process from lens recommendation to frame selection and fitting is infused with her obvious passion and delightful attention to detail, making the experience something to behold. I cannot recommend One Hip Chic optical highly enough.

The experience with Tamra at her One Hip Chic Optical business was nothing short of fantastic…read more Tamra has an incredible sense of style and is able to identify glasses that are a perfect fit for the customer. It is so very relaxed (her "office" is artistic, stylistic, comfortable living room feel) going through the process with Tamra. She works with the customer - does not dictate TO the customer - what works well (shape, color, frame material etc.). I love the frames we selected - they are incredibly unique, come from a small business in Italy, and are beautifully crafted - it really is a piece of art. People comment all the time on my new glasses - which I love to wear instead of having to rely on contacts every day. The service and commitment to the customer is what I would wish for everything I give my hard-earned money too. They are pricier than those typical mass-produced, boring standard glasses you get at optical stores, but it is so worth it for something that you will use forever - great value.

Lorraine cares more about her customers than herself its amazing. There were so many pairs of…read moreglasses to choose from but she guided me through tge process with ease. Thanks Lorraine

HORRIBLE service by Lorraine. Lorraine does NOT value her customers. Lorraine said she could help…read moreimprove my vision, but the glasses I got ruined my vision and put the wrong prescription in my glasses. Because she put the wrong lenses in, I have frequent headaches even AFTER I went somewhere else I got new lenses! DO NOT reccomend Loraine as a friend or eye doctor

This place is not cheap. This is a high-end optician, and if you're looking for a bargain, go…read moresomewhere else. However, here, man, do you get what you pay for. I have miserable eyesight, and have been visiting opticians for fifty years. Marty is perhaps the best I've ever worked with. He has a massive inventory of frames, a nice shop to spend time in, and most important of all, he is expert, careful and patient. He takes the time and makes the effort to ensure that the fit is perfect, that the curvature and focal point of the lens is exactly right, and works with you until you get exactly what you need. Glasses are one of those things in life you should never skimp on. They sit on your face all day, every day. Marty makes sure that everything is right, and he really, really knows what he's doing. I'm his customer for life.

Marty and Michelle are an incredible team with great style. Glaswerk optical has so many frames to…read morechoose from. They helped me find 2 pairs of amazing glasses, sun glasses and everyday glasses. They also worked w me on pricing and payment. I can't finish this review without mentioning Tully, the store's Irish setter. He's the perfect greeter.