Has a nice atmosphere with friendly people ... Ended up buying 2 sets of glasses nicer frames not…read moredesigner , with glass lenses that are photo gray transitional .. Had eye exam also ... 2nd set supposedly was 40% off ... all said and done was $590 for the pair and my insurance covered $170 of that .. my out of pocket was $420 .. I really am not sure whether they are the prescription , my old glasses I see clearer with ... After complaining was told to give it a few days for my eyes to adjust I agreed , seems too strong ! The big disappointment is that I mentioned to girl when initially buying that I would like a nice glass cases to go with these , tells me sure we will get you some nice glass holders .. I get the glass holders and this was what was handed to me , I complained and was given a clear plastic glass holder that I did not want .. this is a picture of the glass case holders I had gotten for 2 sets of glasses costing $600

Great Staff!!!!!! Doctor was very good and thorough! Highly Recommend, two glasses and an eye exam.read more

I have been going to Council Opticians for many years. I find them reliable and helpful where my…read moreeyes are concerned. Every year, when I get my eyes checked, their wonderful doctors and personnel, examine me and let me know the status and condition that they are in. Recently, I had to see them to have my glasses fixed. Michael was very helpful and professional in helping. After a few minutes my glasses were fixed. Thanks Michael, for a job well done.

Counsil Opticians on Lincoln. Dr. Ranaldi takes her time with patients during exams. She doesn't…read moreflip through lenses faster than a blink of an eye, but at a nice steady pace so you can at least focus on each lens. Every other clinic or Dr. lens I've been to over the years flips so fast I could barely get the words "better" or "worse" out before the next lense flipped. Also, Michael is an awesome optician. He doesn't just say what looks nice on you but measures the frames to ensure the right on the nose, side of face, and behind ears. The best part is he can pick good looking frame styles for people who need thick lenses. Some shapes in the proper size reduce the thickness of lenses which look better and not as heavy.

Loved this place! I was in dire need of an eye exam (it's been such a long time, I don't even…read moreremember when my last one was), and I wanted to get my daughter in for her first eye exam, too. We decided to check this place out. I guess the doctor also has an office in Amherst but travels here for people as well, and works with a lot of insurances that other places don't cover, which I thought was really neat! The office was clean and comfortable. The doctor was fantastic. The eye exam was quick and thorough, and he took the time to explain everything. I did not need glasses, but my daughter did! So she picked out the "best" pair of purple frames. She is super excited to start wearing them. The office ladies were also so friendly and helpful. Would absolutely recommend!

Found out I have vision coverage - and that Batavia Optical honors it. Got a quick appointment,…read moreand the glasses came in a week. Got my new glasses today (first new ones since 2008) and the WHOLE EXPERIENCE with Batavia Optical was AWESOME - the receptionist, the optician, and the doctor. THANK YOU SO MUCH Batavia Optical !!!!!

3.5-4 Stars - overall had a good experience here…read more Both Lisa and Dr. O'Connor were pleasant and quick with the eye exam. Decent selection of glasses to choose from and the staff helping with your glasses were also kind and patient. I got an email a week after my appointment that said they were ready and I was able to walk in, have them fitted, and leave within 5-10 minutes. The only downside to my experience was the wait to start the eye exam. I think I was in the waiting room for about 20 mins before i was brought back. It was busy at 12:30 on a Thursday. Maybe it was just a fluke thing during spring break?

I had to get shots in my eye. Christine was excellent. Numbed me up great. Lindy was observing…read more Very caring individuals. As always, Dr. John is the best!

I completely forgot to update my past eye exam and glasses!…read more Dr. Myers completed my exam and explained his findings without too much medical jargon but respectful enough to include pertinent terms. I really look forward to our visits. Once I was done with Dr. Myers, I was able to get to the main shopping event...GLASSES! The selection here is very well curated and tailored towards their patients needs and current fashion trends. I met with Susan who as usual, knew exactly what looks good on me and led me through the inventory. We discussed high and low bridge and what suits my face-I didn't even know this was a thing. After my selections, I went over to Jonathan who always remembers me and of course, Tom and his candor made this one of the highlights of my year.

Well, first of all I've been coming here since I was six years old for contacts and glasses and I…read morehave seen both of the doctors and they're both very professional and very nice today. I had to have a test done for glaucoma And I had Brooke help me out and I was very nervous because I'm young and didn't know what to expect and she was phenomenal. Very patient understanding and explained everything very well.

This is a truly great Optometric Practice, offering some of the most cutting edge, technologies,…read moretherapies, and eye solutions for a wide range of eye disorders. We are very fortunate to have such a professional group in our community.

Everyone at this office is fantastic... from the doctors to the staff. Very organized, friendly,…read moreskilled, and professional. I am always in and out quickly, and they are very accommodating when I'm having an issue.

My husband has been going here for his glasses for a few years now. Service has always been good…read more The employees are friendly and the establishment is clean. The only problem here is keeping track of their hours. They really threw me off now with being closed on a Tuesday. 2025- 22

From entry to exit, Emily was amazing. She made recommendations which eased the process…read moreconsiderably and was professional, smart and knowledgeable. Thank you for making our experience wonderful!

Dr. Tock was amazing. I have been having eye exams for both contacts and glasses since I was 5…read moreyears old. I have never had a more in depth, understanding and relatable doctor all while being humorous and making the experience enjoyable. To no surprise I knew I was going to need new glasses, and the staff all around the board was beyond helpful. I normally do not enjoy looking for new glasses as I feel pressure from the staff to spend more of fancy frames and the high end lenses as a huge up charge. I was helped by all the staff, especially a younger woman at this location who made me feel like a friend, as we talked about school and life. I found the right frames and was then sat down to talk about the price and different lenses. All of the staff gave me feedback on the different lenses and what would be best for my very strong prescription. This young woman broke down the price and the difference from each upgraded type of lense. I normally feel Pressure but at one point she even asked "would you like me to Step away for a moment so you can think about it?". I immediately said no there's no need, as all along I knew they were trying to help me find the best for me, not so I would simply spend more. I will be recommending this store to anyone as I have never had a more pleasurable experience!

Absolutely laughing stock. No one there was able to help me when I went in to get my eyes checked…read morefor my license renewal. The person who checked my eyes was barely understandable and rushed the whole process immediately suggesting surgery before even looking at my eyes. Then fills out the form that I needed barely legible and then I call to ask about how to spell her name and no one can understand any English or help me so now I have to go to a different doctor to try to get a new exam. I'm never coming back here.