I'll start by saying I take responsibility--I did miss a couple of payments due to some financial…read moreand family hardships. When I tried to catch back up, the people I spoke with were polite and respectful, and I appreciate that. That said, I completely lost trust after what happened next. The company told me the bait stations had been removed because of nonpayment and that I'd have to pay the entire year upfront plus a $200-$300 "installation" fee to have them replaced. But after that conversation, I personally found around 18 bait stations still in the ground--untouched. They clearly hadn't been removed. That made me question whether they'd ever installed their own stations at all, or if they'd simply been using another company's equipment and never bothered to replace or maintain them. It honestly felt like they were charging for work that wasn't being done. Luckily for me, I can still check the bait stations myself, which is how I discovered the truth. After that, I started researching termite bait systems more deeply--and I'm actually glad things ended the way they did. From everything I've learned, bait stations seem like a slow, expensive, and unreliable system that mostly benefits the pest control company through recurring fees. Many experts and even people in the pest industry admit these stations don't attract termites, take months (or longer) to work, and often fail to eliminate colonies entirely. Bottom line: I'll take responsibility for missing payments, and I'll even say the employees were courteous--but when I'm told something that's verifiably false, the trust is gone. After doing my research, I now see it might have been a blessing in disguise not to keep paying for a system that appears designed more for profit than for true protection.

If I could give this company zero stars I would!!! The level of disrespect and poor customer…read moreservice I received today is sickening! The fact that most everyone I spoke to today about my experience were completely dismissive is unreal. It's so much I want to say about this place but to sum it all up if you want to throw your money down a rabbit hole and feel totally like you don't matter then this is your place. HOWEVER, if you want a great customer service experience and to AT LEAST feel like your opinion matters plz keep looking for another company to do business with!! Do NOT patronize this place...BEWARE, you've bn warned!!!!!!!!!!!!!!

Wilson's is a great local pest control business. They take care of my work and my home needs. They…read moreare very responsive and easy to work with.

From the owner: Residential Customers: Sentricton, Roaches, Ants, Fleas, Ticks, Mice, Rats, Stinging Insects, Bed…read moreBugs, Other Occasional Invaders, Termites, Wood Decay, Fungus, Moisture Barriers, Foundations Ventilation. Commercial: Sentricon, Professional Consultation, Roaches, Ants, Fleas, Ticks, Mice, Rats, Stinging Insects, Bed Bugs, Other Occasional Invaders, Termites, Wood Decay, Fungus, Moisture Barriers, Foundation Ventilation.

We had pests and mice. We had a whole party going on and Jeremy said we need to suck out all the…read moreinsulation in your attic and put in all new with pesticide infused so 100 years of insulation was removed and new insulation was blown in and it was Amazing the house was cooler. It smelled better and I believe we are practically pest free. Kris and his crew worked two days in the attic and about 100° and they were excellent absolutely give them five stars. I tried some of the big guys like Orkin and Terminix and they were twice as expensive.

I'm a local real estate agent and Snaps is my go to Termite company. Snaps is the Best Pest control…read morebusiness in the metro. The service Snaps provide is unmatched. Snaps Termite and Pest Control goes above and beyond. We had a opossum that was living in an attic, they not only removed the critter and closed all access points to the roof but they also quoted out replacing all of the insulation and cleaning up the rodent mess. Snaps pest control really cares about their clients!

Great Service and great people! The customer service is outstanding! I love that it's a family…read moreowned business!

Great customer service. You get someone on the phone when you call. (rare these days) I was pleased…read morewith everyone that I spoke to and met. Highly recomend!

I got a bill from this company today and I never contracted with them for services. When I call got…read moresent to their collections company even though I never used their service.

I have used Wayne's for my lawncare for a couple of years now. They are very expensive. The broke a…read morewindow in my house and it took months to get it replaced. They did eventually pay for the repair. Today, they broke the metal lock on my garden gate. The workers knew they broke it, and then left my house without even admitting to it. A supervisor just came by to look at the damage, and wants to argue about how the latch is rusty. They are unwilling to fix the gate. Wants me to pay part of the bill due to the age of the gate. Today is my last day dealing with these folks. Take my advice and get your lawn done by someone else. These folks are more trouble than they are worth!

I called about 3 hours prior to my termite inspection appointment on a Thursday to reschedule…read morebecause a meeting had run over and it was clear I couldn't make it home in time. The woman that answered the phone was very nice and rescheduled me for Saturday. Saturday no one ever showed and no one answered the phone at the office so I left a message. No one returned my call on M, Tu or We- so I called back on Thursday. Again the woman was very nice and apologetic and set another Saturday appointment. Same situation again! No show, I left a message and no returned call!!! Two Saturday mornings wasted waiting around for an inspector that never arrives with no way to reach anyone. That's completely unacceptable.

From the owner: Protect Your Home Or Business!…read more Residential and Commercial Service; Free Estimates; Reasonable Rates; Termite and Pest Control; Critter Control; Moisture Control Services