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    Wilsons Pest Control

    5.0 (1 review)

    Services - Wilsons Pest Control

    Pest extermination

    Tick or mite extermination

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    7 years ago

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    Burnum-Hahn Exterminators

    Burnum-Hahn Exterminators

    (7 reviews)

    I'll start by saying I take responsibility--I did miss a couple of payments due to some financial…read moreand family hardships. When I tried to catch back up, the people I spoke with were polite and respectful, and I appreciate that. That said, I completely lost trust after what happened next. The company told me the bait stations had been removed because of nonpayment and that I'd have to pay the entire year upfront plus a $200-$300 "installation" fee to have them replaced. But after that conversation, I personally found around 18 bait stations still in the ground--untouched. They clearly hadn't been removed. That made me question whether they'd ever installed their own stations at all, or if they'd simply been using another company's equipment and never bothered to replace or maintain them. It honestly felt like they were charging for work that wasn't being done. Luckily for me, I can still check the bait stations myself, which is how I discovered the truth. After that, I started researching termite bait systems more deeply--and I'm actually glad things ended the way they did. From everything I've learned, bait stations seem like a slow, expensive, and unreliable system that mostly benefits the pest control company through recurring fees. Many experts and even people in the pest industry admit these stations don't attract termites, take months (or longer) to work, and often fail to eliminate colonies entirely. Bottom line: I'll take responsibility for missing payments, and I'll even say the employees were courteous--but when I'm told something that's verifiably false, the trust is gone. After doing my research, I now see it might have been a blessing in disguise not to keep paying for a system that appears designed more for profit than for true protection.

    If I could give this company zero stars I would!!! The level of disrespect and poor customer…read moreservice I received today is sickening! The fact that most everyone I spoke to today about my experience were completely dismissive is unreal. It's so much I want to say about this place but to sum it all up if you want to throw your money down a rabbit hole and feel totally like you don't matter then this is your place. HOWEVER, if you want a great customer service experience and to AT LEAST feel like your opinion matters plz keep looking for another company to do business with!! Do NOT patronize this place...BEWARE, you've bn warned!!!!!!!!!!!!!!

    Wilsons Pest Control - pest_control - Updated May 2026

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