The entire experience here was outstanding! I needed a bumper replacement, and Spivey's handled it…read morepromptly. Responses were always quick. Pricing was very reasonable. If I ever need body shop work again I'm definitely coming back!

I have used Spivey's a number of times with good results, so when rear ended in my 5 month old car…read morelast year I requested this shop over one of the insurance company suggestion. Overall, car looked good on its return, if I have the unfortunate need again for a bodyshop, I won't return to this one: - It a huge ordeal to get progress reports (car was gone 6 months due parts availability) - Car was returned dirty, disappointing after a $10,000 repair - On collection I noticed a part missing, and was told they'd order it and call me to bring it in to install I have called and emailed 10+ times over the 6 months since picking up the car about the missing part, and nobody will return call.

Been doing business with him for years and always had great experience never overcharged me always…read moredid a good repair paint job all my vehicles gave me great prices from baby daddy rake them lol 2002 to my daughter have accidents 2024 he have always looked out for me and my family and I always did a great job supporting the community with the youth. No one is perfect but I thank you for the awesome job that you have done for the community you and your dad and I always have supported the youth and sports

BLACK OWNED! Get my car right every time reasonable prices, friendly, fast, but laid back. Makes…read moreeveryone feels welcomed. Doesn't overprice or take advantage or women. Get the job done fast and effectively. Been coming here for years(although I have a brand new car now) when I had older cars, any body needs I had he took GREAT care of me. Check him out.

Extremely friendly and attentive. Gave details on all repairs and parts needed. This is a family…read morerun business and I highly recommend you give them an opportunity to serve you.

Very thankful to ya'll, keep up the good work! Timely and helpful and will continue to progressread more

Located @ 103 N Clarendon Ave Avondale Estates, GA 30002…read more I requested a replacement service for my front bumper that was damaged in a car accident. DJ Was my estimator and he was very helpful explaining how long it would take to complete the entire replacement service. The value was comparable to other replacement service I have received at other body shops. This shop is conveniently located in Avondale Estates. It was the location for me.

My car didn't look too bad but drove much worse after an accident. I was so relieved when the other…read moredriver's insurance Allstate admitted liability and assured me if I used their shop, the work would be guaranteed for life. I chose DeKalb Collision since they easily had the best ratings on the list. I waited a few days for lot availability then DeKalb Collision arranged a same day tow. When I did the walk through with DJ, he said DeKalb Collision (like all the shops on the list) is a body and paint shop. That's fine if your car has external damage like a dent or bumper repair. But if there are mechanical issues like a noise or if it isn't driving the same, take it somewhere else. Otherwise, DeKalb Collision will do the body work and you'll have to take it to another shop for the internal issues anyway.. When I told DJ I'd rather take my car to a shop that could diagnose and fix everything, he said they'd take it to an alignment specialist. When I said I didn't think that was the issue and I'd rather take it to the dealer, DJ assured me that this was just the first step. They'd take it to a dealer if the alignment specialist couldn't resolve it.. DeKalb Collision got the alignment checked. Then they communicated directly with Allstate, I was not part of the conversation. DeKalb Collision told me the accident didn't cause the mechanical issues which they couldn't even diagnose. Allstate then said the internal repairs wouldn't be covered. In other words, Allstate was DeKalb Collision's customer, not me. Also, communication was terrible. DeKalb Collision never returned calls as promised. So even though they'd had my car for two weeks I had to call daily for five days while they made excuses such as not having the required paperwork or "Allstate's permission" before they even started repairs. TIP - If you're in an accident and it isn't your fault, get a police report, choose your own shop and let the other driver's insurance company reimburse you. Better yet, call an attorney. Don't naively believe the insurance company will do the right thing. Overall, DeKalb Collision took three weeks to repair my bumper which they admitted didn't take long to fix. I do not recommend.

Very unhappy with the service. No one called me as promised to give me an estimate and my truck was…read morenot ready when promised causing me to pay for a weekend car rental and to miss out on 3 days of my planned vacation. Staff was not welcoming or friendly and seemed unconcerned.

My Nissan Rogue was stolen and came back with body and mechanical damage as well as trashed. After…read morethe mechanical damages were repaired, we took it to Stone Mountain body shop. They did an excellent job with the body repairs, cleaned the inside and it smells wonderful. Highly recommending them.

These guys are so honest and knowledgeable! My gas cap failed emission inspection and then a code…read morewas produced (my check engine light was on). I bought a new gas cap and headed over to Keener's. Steve installed my gas cap, reset the code thingie and told me how far to drive and how fast and the light should reset if that was all it was. THAT WAS IT! Steve didn't charge me for his time. INCREDIBLE SERVICE ON TOP OF JUST BEING A HELL OF A NICE GUY!!!

Honest mechanics! Dropped off my 2003 Honda CRV today after hearing a screeching sound whenever my…read morecar was in idle. I called right when they opened and they were able to take me in right away! I received a phone call a little over and hour later from the mechanic informing me that I had an issue with my belt. The mechanic said the belt was structurally intact and looked new but was responsible for the sound. He said he sprayed it with WD 40 which eliminated the sound but informed me it would come back eventually. He told me I could replace the belt to eliminate the sound permanently or I could pass on replacing the belt as it was still functioning properly and brand new. Definitely a mechanic I will be back to visit as I know they are not trying to stick me with random charges for parts I don't need.

The bumper on my 2015 Honda Accord came off. Went to Carstar and 2 employees (did not get their…read morenames) helped me put it back on as a temporary fix, whew! They were a blessing, I should have gotten their names but was a bit upset about the car. Want to say thanks so much!

I took my car here after an accident which was referred to by the insurance company. It took…read moreabout 3-4 days and after I received a text saying that it was ready, I went by to pick it up. After I got it home I waited until the following weekend to wipe it down. While going over the vehicle I noticed scratches still on the bumper and a non painted area near the top of the vehicle. I took it back the very next day and showed it to Kevin. Look like he's a donut away from a heat attack. He told me that some one came into my driveway and hit the vehicle after they had fixed it. I showed him pictures of the scratches being there after the accident. He then changed his story to saying that he has to talk to the owner and would get back with me before the end of the day. That was 2 1/2 weeks ago. I tried calling up there but was told he was in a meeting and he would call me back. Do not. I repeat, do not do business with them. Unethical.