I was born here. My whole family has gone here they treat us amazingly the sisters…read more The staff

It is truly a shame that this hospital is not down to 30 beds it was once one of the best hospitals…read morearound. Their staff is just amazing from the girls that do your CT to the nurses in the ER and then on the floors. Unfortunately I'm one of them people that have been very sick for a few years off and on and they have always been very kind for me. They've lost some good doctors and down to 30 bed makes me very sad because Decatur needs to hospitals and we need people that work at this Hospital.

First priority my child was undoubtedly. What's so great about the Carle foundation Hospital…read morethere's multitudes of specializations within the foundation and top notch specialists that Is very well knowledgeable and adversed within their line of work is phenomenal. And I say that to say this, this type of compassion and commitment is not everywhere especially for Pediatric patients. My child and I were recently transported from Riverside Hospital to Carle Pediatric Intensive Care Unit due to no pediatric intensive care department within the facility of Riverside hospital. Transferred was an hour and a half way and it was a MUST and urgent care! . Due to weather changes and the winter's season, inevitable the viruses and FLU has knocked at our door once more. In the best care of Doctor Rosado and Doctor Tseng and their Amazing Staff. While my child had the best combinations of Pediatric care and Respiratory Therapy Medicine they both tackled the issue rather quickly and practically. Everyone single one of the staffing had compassion, kindness, supportiveness, tenderness and very thorough and knowledgeable of Asthmatic patients. They were understanding and treated my little one like their own. So much love was given to my little one. Carle Foundation even have a department called Child Life, which helped my child out emotionally by still being able to be in control of her situation and still being able to be a kid. She was able to still color, draw, legos, play room for the kids, puzzles, board games, play doh, books for reading just just to make a few things. Anything to keep her mind off of things and positive reinforcements. The ChildLife department was amazing shout out to Anna and Nikki!. We were definitely in the right place and right care! My family and I could not have done this without the loving family of Carle Foundation Hospital and we will forever be grateful. We stayed a long 5 days. With amazing Angels. Great service great people WELL DONE!

Just when ypu thought the medical field couldn't get any worse......enter Catle Foundation…read more"Hospital". What an awful experience full of people with attitudes, poor work ethic and no compassion for patients. I wish I would have just left when I wanted too. Now I feel like a prisoner until I get my discharge papers to know how to undo what they have done. 7th floor Nurse Nikki is nothing short of a terrible human being. She can't be bothered getting your mefs in 60 minutes. Who cares if you have an abdomen full of kidney stones. But, she has a great defense. She just implies that you lied about asking for your meds, then its well you say an hour but its 36 minutes. #1 still too long and #2 just proved my case. Yells at patients and is beyond rude. Yelled at me because she had to get me ice water, buss my dinner tray, and strain my pee. I would have happily done that for the little princess in trade for my meds, and follow ups on my high blood pressure and high temperature since I had a sizeable infection and pain. Charge Nurse Christopher had no interest in either stopping Nikk8 from yelling, interrupting or degrading me while not listening to my concerns and trying to blame me. I do not recommend this place, you would get better service at a veterinary clinic.

I came into the ER on March 30th and was subsequently admitted and received excellent care until I…read morewas released on April 1st. Literally every person on staff treated me with respect and professionalism. I felt cared for in every way. I was so fortunate to receive my care at DMH and I highly recommend this hospital.

The emergency room wait is always anywhere from 4-6 hours. Get into a room and at least another 2-3…read morehours. I will not return to this hospital. Horrible service ~ and they seem as if they couldn't care less.

Great service I was…read morein the process of traveling across country and my allergies started to cause me to wheeze and my chest tightened pretty bad. I waited maybe 5 mins and the doctor (Lamont Tyler?) was very thorough in explaining what was wrong and what needed to be done to fix it as well as prevent it. Thank you

While I have tried several times bringing awareness to this situation before posting, I don't feel…read morethey're taking it seriously and I received the usual brush off from everyone I contacted. So now I'll go this route instead as a precaution to others who visit this Emergency room with head/brain issues. On 8/7/23 I was transported to the ER by ambulance. I had very sudden extreme pain in my head along with complete right eye blindness, severe neck pain, vomiting, and confusion. Once staff spoke to the EMT's that transferred me and getting only half my issues and symptoms, the nurses and doctors took it upon themselves to diagnose me with a migraine, like the EMTs had stated, without any tests or scans and only checking with EMTs for symptoms. They spoke to me asked me a couple questions and left me in a dark room dazed and confused. Once they spoke to my husband and he advocated this was in fact not a typical migraine and that I had gone completely blind in one eye, he stated we were NOT leaving without a scan to find out what was going on in my brain. Doctors finally ordered the scan only to find out I had a ruptured brain aneurysm, also known as hemorrhagic stroke. I was bleeding in my brain and it was on the verge of taking my life. Unfortunately this is not the only time this has happened. My Mother was also transported to this ER after collapsing at home several years ago and while they spent several hours testing her heart, they didn't scan her head for several hours and she also had a ruptured brain aneurysm that they failed to diagnose for hours. Unfortunately my Mom wasn't able to survive her rupture and passed away hours later. The reason I'm writing this is because this ER and many others do not recognize Hemorrhagic stroke symptoms! They play guessing games with matters that affect your brain instead of ordering the scans needed to diagnose these issues quickly. More education of hemorrhagic stroke symptoms need to be implemented and their medical staff need to order the necessary scans to detect such issues. If you arrive at this emergency room with unusual head/brain issues, or any of the hemorrhagic stroke symptoms advocate for yourself to get a scan!!! Unfortunately I've learned the hard way we have to educate ourselves because we can't rely on this ER to recognize or help us in that area.

Got transfered here from my local hospital. They took…read moreawesome care of me. Got my pain down and kept it to a minimum and was very informative about what all would be happening. Wish I had made the drive and came here 1st.

Preoperatively, I declared an adhesive allergy yet the surgeon Dr Seibly (and those supporting him…read morepermitted this) used surgical glue on my surgical sites. That made recovery hell! When asked on my follow up appointment, the APRN replied, "it was easier for the surgeon to use surgical glue rather than staples or sutures". Easier for him, worse for the patient right?! Is that quality patient care? I think not...

Of course it's very easy to give a 5 Stars Review when you've received excellent care. The level of…read moreprofessionalism was evident from the time you walk through the door and fortunately for me when I was discharged. Carle Hospital is a world class facility in every way. So would I recommend Carle Hospital the answer is without doubt this is the place for consistent proactive healthcare. Oscar Smith, Illinois Television CEO Founder.

I would give this place 0 stars if I could. Pretentious doctors, egregiously overpriced, abhorrent…read morecommunication, and delayed care system. You'd have better luck helping yourself by going on the Mayo Clinic website than here.

I live in Normal and I drive 30 minutes , past Bro Menn and past St Joe so I can go to hopedale…read more First the doctors speak English. I don't care much about my doctors but I want to be able to understand them. Second, you get great medical care and everything is under one roof. They don't have to send you to this place and that place for tests. You just walk down the hall. I had a gastro-interologist in St Joe who could not diagnose a diseased gall bladder (even after tests), Dr Al's nurse diagnosed it and Dr Al diagnosed it in about 2 minutes. After some tests, it was cofirmed and they removed it. After 6 weeks and numerous doctrs, the little hospital that could, did. The nurses and doctors are great. I recently had a kidney stone and even though I was in pain drove past 2 ER's to get to Hopedale and what I knew would be good care. The last time I had a kidney stone the nurse at Bro-Menn gave me an IV and morphine (didn't tell me she was giving me morphine) and then had to go get the head nurse because she "blew out a vein" whatever that meant. Then they let me drive away with all that morphine in my system. I also could hardly understand what the doctor was saying. You want good quality medical care....the little medical complex in the prarie is your place.

The main entrance registration woman took FOREVER. Thank goodness I arrived 20 min early or I would…read morehave missed my appt. She didn't listen well and asked the same questions over and over. I understand the computer prompts you to ask the patient questions but if you can't remember simple answers from one prompt to the next then you're probably not in the right position. Her name was laurel and she was friendly enough but like I said she asked me more than three times the name of my insurance and where I worked. I understand it's busy and things get forgotten but that's a little bit crazy especially when she was holding My insurance card. I love St. John's but the front desk needs someone quicker and that listens.

I recently went to an office affiliated with St. John's Hospital. I was told that I needed a…read moretetanus shot. Tetanus shots and other vaccines are free at Walgreens and CVS pharmacy. I had no idea that they would charge me $135 for a tetanus shot. They should have told me that there would be a charge so I could have made the decision to go to a pharmacy to get a free shot. They just gave me the shot and I received a bill for the entire visit which should have been covered by Medicare. After 10 months of fighting it, I had no choice but to pay the $135. I should have been told prior to the shot that there would be a hefty fee involved.

I was an ER walk in because I experienced sever dizziness and nausea when I woke up. I felt triage…read moretook my complaint seriously. They checked my heart right away, asked me questions about my history and symptoms. They put me at ease. They also did bloodwork and a CT to rule out a stroke or other problems. Thank God it wasn't serious, but if it had been, they were right on top of it. A big THANKS to all the triage nurses & especially to Yuan Chen NP, for giving me a full explanation of everything that was being done and the conclusion. D Noble

My mom was discharged and was not able to make medical decisions and our family and POA was not…read moreinformed. I found out 24 hours later when I tried to visit her and staff told me she was no longer there. I drove an hour to discover she was discharged and had no idea where she went, when she left, or how she was transported because she was unable to communicate that with met.