After multiple phone calls, letters, promises, visits, repairs and replacements, and even after a visit from a flooring rep (who, actually didn't seem to be very familiar with his product), with the second installation, our kitchen/dining room floors are still a mess. The problem is, no follow-up, no apology, basically, ignore this customer and hopefully they will go away, from Warehouse Flooring Doug (owner) or Ken (salesman), or any other solution to this issue. We moved kitchen and dining room out and back twice, only to discover the second try wasn't any better. They keep just blaming the installer or the products. Duh! It could be a deal-breaker in trying to sell this home. A huge investment for sub-standard service, time and money invested. Working with Warehouse Flooring has been a veritable nightmare! Jeanette Kornick read more