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    Flooring America

    5.0 (1 review)
    Open 9:00 am - 5:30 pm

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    5 years ago

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    Warehouse Flooring

    Warehouse Flooring

    (2 reviews)

    Owner Doug Gabriel and his team are outstanding. We were looking for laminate or vinyl to replace…read morecarpeting and his showroom has plenty of selections to choose from. We were able to take home some samples to compare patterns and colors since only the floor is changing. Once we made our choice he personally came to take the measurements for the floor and trim. We were on a tight budget so he and his supplier worked with us to get what we needed done within our budget. We only did a small area to start so it took less than an afternoon to put down. It took a few tries to get the trim in since we had some scheduling conflicts but the end result is a great new floor. His installers are very personable, efficient, and can complete job of all sizes. We bought all the materials up front to do two more rooms once we decide to do them.

    After multiple phone calls, letters, promises, visits, repairs and replacements, and even after a…read morevisit from a flooring rep (who, actually didn't seem to be very familiar with his product), with the second installation, our kitchen/dining room floors are still a mess. The problem is, no follow-up, no apology, basically, ignore this customer and hopefully they will go away, from Warehouse Flooring Doug (owner) or Ken (salesman), or any other solution to this issue. We moved kitchen and dining room out and back twice, only to discover the second try wasn't any better. They keep just blaming the installer or the products. Duh! It could be a deal-breaker in trying to sell this home. A huge investment for sub-standard service, time and money invested. Working with Warehouse Flooring has been a veritable nightmare! Jeanette Kornick

    Flooring America - carpeting - Updated May 2026

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