I only buy my cigarettes at this establishment. The day worker, an older lady, does not know what good customer service is. She lacks professionalism, patience, and "People First" attitude, the three main traits and skills of good customer service. Not only does she show body language that tells she don't want to be there and is annoyed that she has to help a customer. She has an attitude to go with it. The words suggestive selling is not in her vocabulary as well. She lacked five quality customer service traits. On top of that she shuts the drive thru window when you are not finished. They also need to do something about the debit/credit card policy. You have to spend more than five dollars for them to use the card machine. In the end she gave me the wrong cigarettes. I said 24/7 Menthol 100's, she gave me 27/7 Full Flavor Kings. She shut the window and walked away so fast I had no chance to say a word. At this point I was so aggravated and annoyed with her I wanted nothing to do with her or The Warehouse for the rest of the day. read more