Kim is very professional, reliable and knows exactly what to do. She is great to work with!!!read more

We have now worked with Kim three times and she has consistently gone above and beyond to help us…read more The first time, we met her at a care facility and forgot our ID and she came back to meet us the next day which was Thanksgiving!!! She was so kind about the mistake. We had another great experience in May and then today she helped us with a big and complicated series of signatures. Her mobile office makes it super efficient to work with her and she's super attentive to detail. In our case, it's been a tough year with declining health of a family member and the circumstances of the signing are tough - but Kim's sparkling personality makes the experience so much easier. Thank you, Kim!!!

Professional, knowledgeable and personable notary services. Had the pleasure of doing business with…read moreKayte as my signing agent for a real estate transaction. Kayte is a knowledgeable and patient communicator. Kayte was very good about checking in before signing and letting me know when she was on her way as well as being very knowledgeable on all the documents that were part of my signing package. Will be using Feather Pen Notary for my future notary needs.

Kayte is so amazing. She was able to come meet me within 30 minutes because I needed a last minute…read morenotary. She was fast, kind, and professional. If you need a go to notary she is the one to go too.

I received excellent service and Ms. Levene was very accommodating, sweet and pleasant to talk to…read more She made it very convenient with regards to the meeting place and very flexible with weekend appointment. I was very happy with her notary service and will be contacting her again if I am in the area and need notary service.

Always professional service, and easy to use. Have had good experiences here, I recommend it!read more

Lots of good reviews here so take my experience with a grain of salt. I recently had an expensive…read morepackage to return and dropped it off here as they state they are an authorized FedEx shipper. The storefront looks a bit sketchy, but there were signs for FedEx and USPS that gave it some legitimacy. The process was very easy, just dropping it off with the man at the front desk who was kind. I did not get any sort of confirmation or have anything scanned, which i found a bit odd. Then, a month went by and I still had not received word that the return had been processed, and when I called the Mailbox of Olympia, the man who answered the phone simply told me there's nothing he can do about it. I kind of figured as much, so I called the business I ordered the item from and they told me that a FedEx location (Mailbox of Olympia) had received my package over a month ago, but the business who I ordered from had never received the return. Thankfully, they were able to refund me even though the package never got shipped. In the future, I will be driving further out of my way to go to a corporate location to ensure that my packages get delivered. Maybe the package really did just get lost in the delivery process, but there were too many red flags (sketchy storefront, not asking for any info when I dropped off the package, unable/unwilling to help when I called) to give them a second chance. This store may be a good place to get small services done as other reviewers have stated, but I would recommend going somewhere else to ship valuables.

If you are in search for a Notary look no further. I received excellent and fast service from Jody…read more She was professional and knowledgeable and help me get my documents notarized quickly. Her price was fair for the work she was doing for me and i appreciate that. Her office is located in a central location with plenty of parking available. I highly recommend her for any notary services you may need.

Great service! Jody texted back immediately and she asked good questions about the paperwork. We…read morewere able to get an appointment set up the next morning with very reasonable pricing. The 3 signatures were the standard $10 each plus a travel fee. We learned that the signature fee is regulated so don't pay more than $10 per signature!

Melanie is awesome--so personable, friendly and genuinely concerned about my project! I needed a…read morelarge (2,200) page print job done, and Melanie came to the rescue. It had numerous sections and subsections, and she built it from the back to front, collated, divided the sections, and boxed it all up in less than 4 hours. The price was exceedingly reasonable and she did an outstanding job. Put South Bay on the top of your list for speed, value, quality and first class service. You've won my business! Thank you, Melanie.

I've worked with these guys from both my previous and current jobs. They are small and locally…read moreowned which I love. The customer service they provide is spot-on. Prices are fair and quality is great. They never give out a bad product and make sure everything looks good before sending it to you.

Prompt and courteous. The owner was able to help me when I needed them…read more Highly recommend

I have lived here in Shelton for 5 years now. Upon getting moved in, I went to Mountain View…read moreLicensing to register our vehicles and boat. We paid all the fees and were told that we would get titles for everything in the mail. The paper work for the vehicles arrived okay, but we did not receive anything for the boat. I contacted them about this matter and they told me to contact the state office, so I did. We sort of forgot about this matter and a few months later, I sold the boat, giving the new owner all the current paper work I had. He then contacts me to let me know that he needs the title to register the boat. I go up to this business and I am told that it will cost me $100.00 to get a duplicate title, so I pay up. Now, it is a few years later and I purchase another boat and use this same agency for the paper work. I pay all my fees and I am sent on my way. I received the title for the boat and trailer in the mail. One year later I return to purchase new tabs and boat decal. I have all my previous paper work with me, but they can not find me in the system. When they put the hull identification number into the computer, it comes back invalid and now I am being told that I have a invalid plate on the boat trailer. The employee tells me to go home and check the hull id on the boat, so I do this and then bring this number to her and she tells me that I will have to take a picture of this number and bring the picture into the office. I am beginning to think that just maybe I need to take my business some place else. One other note while I was there both times, one employee was asking another employee for assistance and they just walked away. Later shouting at one another. Great approach to business.

Great location and fast, efficient service. The Staff more than helpful with providing 2witnesses…read morewhen needed.

The customer service here is TERRIBLE. I'd give no stars if I could…read more... I received notification from UPS that my package had been delivered to this location and was available for pickup through September 15, 2026. Because I am currently unable to physically go into the location due to a foot injury, I sent my sister to retrieve the package on my behalf. She followed the instructions provided by UPS and brought the necessary information/identification. My sister was treated rudely by the manager from the beginning of the interaction. The manager ultimately refused to release the package to her and instead gave her the UPS customer service number and told her to contact UPS. When my sister returned home and explained what had happened, I called the business because I was genuinely trying to understand what the issue was and what I needed to do to obtain my package. Rather than allowing me to explain the situation or ask questions, the manager immediately began yelling at me and repeatedly interrupted me. I explained that I was not physically present at the location and was trying to understand what had happened. He continued yelling and told me that he had already provided solutions. I acknowledged that I understood the solutions he was referring to, but told him that I did not appreciate the way he was speaking to me and that his behavior was unprofessional and completely unprovoked. The interaction became so aggressive that I became extremely upset and felt unsafe and scared during the conversation. I was attempting to resolve a legitimate issue concerning a package that UPS had directed me to this location to retrieve. I did not call to argue with or disrespect anyone. I understand that a business may have identification or authorization requirements for releasing packages to someone other than the named recipient. My concern is that those requirements were not communicated to my sister in a professional or respectful manner, and that when I called to clarify the situation, I was yelled at rather than being given an opportunity to understand what was required. Avoid management at all costs!!