Daniel was cool and professional Explained everything and was really customer friendlyread more

BEWARE of what there prices are. They do not inform you of what they charge and how they come up…read morewith prices until you get the charge at the end. Towed many vehicles before and asked if they tow a fork lift today. They did not tell me it was a different price, almost twice as much to tow a fork lift compared to a vehicle. Talked to the manager and he said "We assumed you knew what the prices are". He kept talking over me as I tried to explain my point of view, no customer service skills. I am a small business owner and I am upfront with my cost, not trying to nickel and dime my clients. It would have been cheaper to rent a fork lift.

Shoutout to my guy David, very friendly and super helpful after a bummer of a day (that's what a…read morecar breaking down will do). He even offered references for mechanics he knew that could help with my car's issues. Appreciate you my dude!

I had the misfortune of my 12 year old SUV dying during rush hour today. I had a roadside…read moreassistance membership and they contacted Towson to be my flatbed tow. Note: if your car is AWD or 4WD a flatbed is highly recommended. I was fortunate to be able to coast into a small/empty parking lot and position my vehicle for the tow. I've had a few tows in my life and they always seem to happen during rush hour or terrible weather so the wait times have always been around 2 hours. This time the tow truck arrived in under 30 minutes - a welcome miracle as I had (of course) just stopped for groceries on the way home. The Towson truck was clean, newer, and the operator's name was Andrey - one of the family members of the business/owner. Andrey called when he was en route (which was less than 10 minutes away) and confirmed location of my vehicle (turns out dispatch had GPS'd my vehicle nearly 2 miles off from where I was!). Andrey arrived as forecasted, introduced himself, confirmed name/vehicle, and we got busy orienting the tow truck and my broken down SUV. Andrey was professional throughout. His appearance was clean-cut and conversation well-mannered the entire time, including the right amount of empathy for this crappy situation. Within 5 minutes my SUV was firmly anchored on the flat bed. Andrey was familiar with the dealership I wanted it towed to, including where the vehicle drop-off and key dropbox were (just in case the lot was already locked/closed). That was unexpectedly reassuring so I opted to Uber home from the tow site rather than all the way from the dealership. We called the dealership about 25 min later and they confirmed having just received our SUV into their service lot. All in all, beginning-to-end, this was easily the best all-around towing experience I've ever had.

Got my Sprinter stranded with a double duallie blowout off a highway exit. Tre came to my rescue…read morewith his big, shiny new tow truck! He knows what he's doing and was super friendly. Very glad I went with this company. Thank you, Tre!

Great company! Needed my car towed twice within 24 hours and both times was given a 30 min estimate…read moreon time: and the were! One of the tows I even made an appointment the night before to have my car picked up at the dealership and brought to MY mechanic and they had it there on schedule! Reasonable prices for great service! Thanks, Jorque and Yoscan!

The technician who towed my car was OUTSTANDING! He was very knowledgable and courteous!read more

Lost my business before I even connected with them…read more Surfed to their website via three different browsers. Each time, I'm confronted with the typical "I'm not a robot" prompt (which is odd on a landing page, but whatever...). Check the box, and the reCAPTCHA dialog changes to instructions: "Complete These Verification Steps: Open the Terminal application on your Mac..." Nope. Not going to do it. Don't care whether or not this is by-passing my laptop's security and giving someone access to my operating system or hard drive or whatever. If I can't even browse the vendor's website (to see their location & hours & phone number), then I'll find someone else to hire.

Service ok but billing was a issue. Had my vehicle towed in May 8, 2025 still waiting on receipt…read morehave called several times driver said he would email it. Left messages multiple times regarding receipt for my insurance company for reimbursment also went to both business locations and nothing. Insurance company also tried contacting them no answer. Still as of 10/14/2025 nothing. Still need receipt Please send by mail or email it u have my information. Fred R

The best car service in town reliable fast and best prices in town (trust me i called about 15…read moredifferent places and nobody came close to tobys) they also feel very comfortable to talk to im sure it's a family operated business because they all talk to eachother as such and even make the customer feel like family and care about if you're okay! i will only be using this car towing business from now on thank you tobys!

Tony the receptionist was a piece of shit witch not helpful at all and accuses people of lying.read more

I have AAA Plus Road service for Our cars. The plus means…read moreup to a 100 mile tow. My truck developed fuel problems and I couldn't drive it and had no idle. So I parked it and called. The AAA agent said one hour and it was two. When the driver was on the way I got text updates and he called me also. Thanks. On arrival, after proof of membership and identity it went fast. He came with a flatbed and took it to my mechanic across town. Any other Situation would have been bad. It was 114 degrees F here today. Towing is always by the mile and the initial hook up. This is a AAA Authorized tow provider and it cost me nothing but time. Nice driver, born the same year my truck was built. 1987. I must be getting old. LOL

I needed my car towed because it broke down in the small parking lot of Banner ER hospital. The…read moregentleman that helped me was very cordial while not being stuck up, and was clear with everything upfront. His price was fair and the same as I was quoted by multiple different shops. Honestly it was simpler and quicker than I thought, and accommodated how and where I wanted my vehicle dropped off. Will definitely be coming back if I need to. P.S. idk what that other comment is talking about, she must got the wrong people

My car died last night after a large event in Green Valley. I called several places and just got…read morean answering machine to leave a message. Finally sent in a request on Yelp to nearby towing companies. One quoted $285.00. Jesus from Nearby towing sent a message to call him shortly after the other quote came in. When I called he was so nice and said he would tow my car for $145.00 which I agreed to. He gave me an approximate time in the morning when he could get down here and answered both times I checked on timing. It was my battery so he jumped the car and only charged $50.00 for the service after driving from Tucson. He was so nice, friendly and more than fair. I highly recommend him and have his info in my phone now if I ever run into trouble again. Thanks so much Jesus!

Had to have my truck towed 2 times ,first time calling, was highly recommended. Glenn and Steven…read moreprovided Outstanding customer service. They were able to tow my truck within the hour , very professional and efficient!! If you dont have ins there rates are affordable and fair compared to several places i called.. if you need a tow, i highly recommended Pro Towing and will be recommending them to my family, friends and colleagues. Also these days a smile goes a long way and they privided that from the moment they artived.!! Thank you Glenn and Steven for getting my truck towed safe!! Tabatha G 7/2025-8/2025

After waiting over 2 hours, when I was told I'd be picked up from the side of the I-19 after 90…read moreminutes, I was told that they didn't know when they would get to me, but it would be at least 1 1/2 more hours. I found out that they despatched other calls over my call, though I had been told I'd be next initially. I was angry, given the lie. The owner got on the phone an canceled my service with no explanation. I had to call my auto club service and start the process again. I understand mistakes can happen, but being lied to is appalling. I would not recommend these folks under any circumstance.