"I can't have a do-over" of my brother's burial. These are the exact words I voiced to Amy…read moreShepard, Director & Owner of Family First Funeral Care & Cremation (Fowler) of Dothan, AL on Tuesday, 15 July, three days following a scheduled graveside burial which did not happen. Her only response was "I'm sorry". She never once addressed or took responsibility. Amy's flat affect & lack of compassion was evident from the very beginning of a meeting I demanded following a blotched funeral which was planned weeks in advance through emails & phone calls. On Friday, 11 July, Amy assured me that "her grave digging team" would have everything taken care of prior to our scheduled Saturday 11:00am graveside service. One can only imagine my shock & horror upon arriving at Memphis Baptist Church cemetery to find no grave dug, and no tent or chairs set up. There was only one frantic male employee, a black hearse with tent & poles lying on ground. Thankfully, Memphis Church allowed us early entrance to use their life center for service. I never heard from Amy until I called to set up a meeting. When questioned if she knew what happen, her response was, "No, I'm waiting for you to tell me". What a surprise that she wasn't interested in learning what went wrong even though it was her company hearse and employee at the cemetery trying to install a tent and dig a grave with no other help. It was only after I threatened to take her company to court, did she relinquish a small monetary refund. No explanation was ever given as to why her end of contract was not fulfilled at the designated time. Must add that this pre-paid, pre-planned crematio/burial was contracted in 2020. This ordeal, the stress, pain and anger was experienced on a day which should have been solely focused on the loss of my loved one. I will close by saying if any family is considering using Family First Funeral Care of Dothan, please reconsider. PS: I sent a review/testimonial to their website page which to date has not shown up. I'm sure it's due to only choosing to publish positive reviews.

The only reason I am giving this place 2 stars is for the cemetery. The funeral home itself is…read morevery pretty. The general manager likes to hire home wrecking prostitutes to work in her front office, They have no dress code or morale. If you are a married woman please watch your husbands whenever you go into this business. The cemetery administrator (Melanie) and yes I have called them to find out her name and exact position at this company. They do not care about the families that go in there all they care about is making money and watching old woman prance around in short skirts. The General Manager has been notified many of times about the cemetery administrator (Melanie) flirting with married men, any man that comes up there and I am sure she probably does it with any man that works there. There has been a group started for women who have had problems with this woman going after their husbands. This company used to be the best around I don't know what happened but they need to go back in time before they started hiring old homewreckers.

I'd like to say your loved one and family could not be in better hands than with Derek Wright and…read morefamily. They are a local Christian Family that's first priority is the care and respect for your loved one and family. If Cremation is your choice your loved one never leaves their property. . We have known Derek and Natalie for many years both as our family and professionally. We have had many family and friends served by Him and Brian Carr even before he opened his own service. You owe it to your family to stop by or call for them to come to you to see how much they care about what they do.

Susan was Heaven sent! During the worst time of my life she saw me and my grief and helped me…read morethroughout the process of designing an incredible headstone for my dad. She went above and beyond and made sure the plot I purchased was in the spot I wanted for him and even took her time to help me find the cemetery. Her prices are extremely reasonable and fair. She didn't try to over-sale me but actually helped me to save money. She made this entire process smooth, simple and easy for me while being patient and understanding. My father wasn't a payday for her. She understood that he was a cherished loved one and gave him dignity and respect as she helped me to navigate this process. I will always and forever be grateful for Susan Langley and the love she provided us.

From the owner: Ingram Memorial Co., Inc. Provides Monument and Memorial Maker Services to the Dothan, Alabama area.read more

Super friendly and understanding staff. Very professional and knowledgeable. We couldn't have…read moreasked for a better experience during our difficult time.

Hometown people serving the community. Involved with community, always willing to help.read more

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial® professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.