This was my first time getting braces and I was so nervous but everyone was nice and gentle. The…read morestaff is so supportive and informative. I've never been more excited to go back to medical facility than this.

We love the team at Travers orthodontist! Two of my children have gone through their care, we love…read morethat there is little to no wait time in the waiting room, there are very few people waiting around, when we arrive our child goes right back and we are done. Everything is clean, bright and very welcoming!! We drive about 90 miles (one way) for care here and absolutely love it!!! I cannot brag on them enough!!! Love these ladies!!!

Would definitely recommend! Love the staff . They take care…read moreof you throughout your entire term.

I am a new patient only a little over a month here and I love it my gap has already closed and…read morethey're so nice I recommend anyone to come if you're looking for a good place. Marissa is so nice and makes you feel comfortable

While my care has been great, I have repeatedly scheduled appointments that they have told me don't…read moreexist. I obviously have not made up appointments, and this has happened multiple times. I hate leaving reviews like this, but it is unacceptable.

What a pleasant office and atmosphere. Always greeted with friendly faces and kindness. The…read morecoordinator Susie is great and was able to offer me a great plan for my treatment. I have been a patient of walnut central for many years and it definitely is a family friendly oriented environment for all your ortho needs

Dr. Schroeder and his team are the very best in Orthodontics. My treatment plan was seamless and…read moretook less than one year. The result of having straight beautiful teeth has been terrific! I am thrilled with my new smile. Dr S's knowledge and technology he uses with Invisalign is outstanding. Using your smart phone to scan and upload to the App makes the process very efficient. His team members are professional and knowledgeable. I highly recommend Dr. Schroeder and his team - you will be very pleased

Deceptive billing practices. Treatment went fine, can't complain about Dr. Schroeder or the staff…read morebut upon finishing treatment they have you sign a payment plan for your retainers: I signed a 2 year payment plan. What they don't tell you is that it auto-renews so when the 2 years elapsed they continued to charge me without my authorization. They would not refund the money they charged without authorization.

I can't say enough good things about Dr. Erickson and the team! My first experience is when I moved…read moreto Dallas and I needed to transfer my Invisalign treatments to a new dentist in a new state. I called around and was not really getting straight answers from anyone. I called Erickson Dental and Lori was extremely helpful and so friendly. She made me feel comfortable and welcome to come in for a consult. Dr. Erickson's attention to detail and great bedside manner was unmatched by any dentist I have been too. I finished out my treatment and was very happy. I then had an accident with a scooter and broke my front teeth. In an absolute panic, I called the office and they got me in right away. The whole team remembered me and came to see me when I was getting all patched up. It was so nice to have somewhere to go where I trusted the Dr. and team and felt comfortable putting my teeth in their hands. Shout out to Claire who always can calm me down when I'm having a meltdown! :) I couldn't recommend them more! Living in Dallas, I will still drive back to Irving for them to take care of me!

I am honored and pleased to call Dr Jason Erickson our dentist! He will excellent customer care to…read morehis patients! Thank you for being the best dentist that a patient can ask for. We are also grateful to have Cheryl s an excellent hygienist. Today I had a visit and I told her Cheryl you do excellent work. And I should have been telling her this over 20 years ago. 100% customer certified​

I came in @ 2:30pm 10 minutes before my 2:40pm appointment waited a few minutes before I was…read morechecked in. While waiting 2 people came in. They waited 8 minutes before someone came to check them in. I overheard the receptionist telling a patient that they appointment was at 2:05pm and next time the doctor have a 15 min grace period or they will have to reschedule. I stepped up to make sure my child was checked in because by this time it was past her appointment. No one addressed me until 2:52pm. I got a "Yes she checked in." Shortly after they called the late patient back. Bottom line I'm mortified I started this payment plan with these people. Go somewhere else for braces. These folks don't value your time. The receptionist heard me talking about it and decided to laugh about it with another employee. They don't treat you like family. It's all about the money. I knew it was weird that they only put her top row on in October. They didn't want to give me a chance to sleep on it. I was under the impression this was going to be easy by the intail consultation. That was the bait. Don't fall for it!

Dr. Hernandez and her staff are awesome. She has fixed my teeth and bite very well. I had braces…read morewhen I was 12, taken out at 13, and had fixed retainers installed. When my fixed retainers broke (the glue came off), they were able to get me in and fix it right away. I was in and out in 20 minutes. Her staff is friendly and knowledgeable, and Dr. Hernandez's bed side manner is par none. I highly recommend going to Dr. H for all your braces needs - they do it all (traditional, invisalign, etc.)!

Beautiful place as well as staff. I look forward to more sessions with these lovely people…read more Kind an friendly goes a long way indeed. Any questions where answered with understand as well. Definitely a must to take care of your teeth an gum line

This dentist may be the worst dentist in America. Not only is she unable to diagnose the need for…read morea root canal, but she is a thief and a liar and hasn't a shred of human compassion when you're in excruciating pain. This woman stole almost $700 from me.

I couldn't help but smile throughout my office visit. From the immediate scheduling, the friendly…read morestaff in the front, hygienist, and dentist, it was an absolutely phenomenal experience. With the modern high tech scanning, imaging, comprehensive visit, and affordable services, I was so impressed with every aspect of Active Dental Irving. They were very thorough with all of exams, nevertheless explaining what it all meant in a clear and concise manner. They didn't tack things on that were unnecessary and even conducted fillings immediately (one of which was a chipped front tooth that was sensitive). The work was efficient and flawless (not flossless because they did that very well too and provided some helpful pointers). I highly recommend making this establishment and honestly didn't know a trip to the dentist would leave me smiling from ear to ear.

I was looking for a dentist, and Active Dental appeared to have a good review score. Therefore, I…read moretried to get a "First Visit" appointment on Monday, 12-FEB-2024, and I called their telephone number twice (the number displayed on their website) once before 5pm, and once at 5:30pm, but no one answered. Their website shows that they are open until 7pm. Therefore, being unable to call, I tried the CHAT window on their website. At first, there was no response. Then, after about 20 minutes, there was a response. I asked for an appointment, and I was offered the next day or the next Thursday. I wrote that anytime on Thursday (15-FEB-2024) was fine. But I never received a response. I tried also to use the "First Visit" link on their website to fill out forms and paper-work, but it always failed. It is now 17-FEB-2024, and I never received a response for the time of an appointment on 15-FEB-2024. Therefore, I decided that there were already too many red-flags (unanswered phones, unresponsive CHAT, failure to follow up on scheduling via CHAT, and web-site errors attempting to download forms via "First Visit"), and decided to try to find a different dentist.

After my cleaning, they never gave me a treatment plan and estimate even though I've requested it…read more10 times. Now I'll have to go elsewhere to address the issues. Also they can't do x-rays on small kids. There was no one else in the office when I was there. After reading reviews it seems like they are hurting for patients and so they try to overcharge everyone that comes in. It is nice that they offer Groupons and the cleaning was done very well but be prepared to go elsewhere for any treatment.

Bought a Groupon for a cleaning. Proceeded to try and make the appointment and was told that they…read moreare not accepting appointments until April 21st. It would've been nice to tell Groupon that. Now I have to go through the refund process!