Finding a new dentist is always challenging. I was really happy to stumble across this place! Some items that really stood out was -Unlike previous dentists they don't find a billion "cavities" where you need to get that second option -I also enjoyed that they are prevention focused. -Lastly they are super upfront about the cost. That means a lot! I highly recommend them!! read more

Always a smooth visit. The team is patient, thorough, and welcoming. I feel very well taken care of here.

Great experience , felt very welcomed, and amazing customer service I loved this place it felt like home:)

Dude is one of the nicest and best dentists around. Easy to get to and employees are friendly and adept.

Let me tell you of my experience I had with Dr Gonzalez. I hate the dentist and never look forward to my appointments. However, when I switched to Dr Gonzalez, he treated me like a king. Insurance paperwork was super easy. When I had to get my gums numbed, he used this cheek technique that made it difficult for me to even pay attention to the pain. It was 100% painless and I loved it. Which is weird for anyone to say, but it's true. This guy knows how to take care of you. My dental hygienist was Cheryl and she's just as good as Dr Gonzalez!! Hands down best dentist and hygienist team in all of Dallas, dare I say..all of Texas? He's a top runner if they have those types of competitions. Bottom line, you won't regret giving him your business. He treats you like family and you'll always walk away smiling. read more

Defining Smiles - Cheryl (hygienist) with my 14 month old daughter. - General Dentistry Near Me - Irving, Texas

I saw Dr. Gonzalez for a cracked molar and was very impressed by his knowledge, skill, personality and great staff. I was seen one day after calling and Dr. Gonzalez took a lot of time to explain all of the options for dealing with the damage. Once the decisions were made, he gave me the total cost as well as the insurance coverage amount. I really appreciate his knowledge and dedication to making sure that I got all of the information I need. I'll have a couple of additional appointments to get the work done and while I can hardly say that I'm looking forward to the process, I certainly feel that I'll receive the best possible care for the problem. read more

Defining Smiles - General Dentistry Near Me - Irving, Texas

See all

Dr. Gonzalez by far is the best dentist EVER. Love the staff as well. Ezzie is always so helpful and knowledgeable. Cherly, she's just plain awesome. Grace, she is just the sweetest. My family and I have been going to Dr. Gonzalez since 2011 and we could not be happier. I am beyond impressed with how they treat their patients. As a mom, nothing is more important than how you treat my children and I see the warmth, care and patience they have. My children actually look forward to their dental appointment, especially my 6 yr old who adores Dr. Gonzalez. Love this dentist. :) read more

I loved my old dentist here in Dallas but had to move because he was too far from work. My friend recommended Dr. Gonzales and....wow... He's got the most hi-tech office I've ever seen. I got a digital Xray or my teeth, he took digital pictures, and scraped my teeth with a sonic blaster thingy. No more metal tools that poke you! Best of all, he shows you your teeth and your xray on a LCD monitor next to your chair and shows you what he's seeing. He doesn't do any work without taking a before picture and walking you through the process! At the end of the appointment, I got to take all the pictures home to put on my fridge! Friendly office, terrific service, and super close to work. If you're looking for a dentist and you live in Irving or Carrollton, make a trip to Dr. Gonzales and tell them you found him on Yelp! read more

Best dental experience, ever! I was able to come in as a result of a last-minute cancellation and am SO happy it all worked out. The office is clean, inviting, and they have a ton of great magazines to read while you wait. Cheryl was my hygienist and she did a phenomenal job. She is very sweet, knowledgeable, and made me feel very welcome as a new patient. Dr. Gonzalez is personable, explains everything clearly, and is happy to answer any and all questions that may arise. I was so impressed with my overall experience; I'm looking forward to my next cleaning! read more

I was very impressed with Dr. Gonzalez. His professionalism and care. This was my first visit and first impression. He was referred by a very dear friend and also by my Church Priest. My Wife and I were both very satisfied and as We walked out I told my wife that the office service was poor but he was a true professional. Then a month later i Have a Severe toothache and I called to schedule an appointment. My insurance changed and i was now informed that they will out of network and I now had to pay for the services so I said cancel the appointment I wont be coming. My toothache continued and I called back the next day to reschedule an EMERGENCY appointment. They even provided me an emergency number. The office hours posted were changed after i spoke to them this morning but the office hours posted for Friday were 8:30 to 1:30. After I spoke to them this morning they changed them......Office Hours: Mondays 8:30am - 4:00pm Tuesdays 7:30am - 4:00pm Wednesdays 7:30am - 4:00pm Thursdays 8:00am - 5:00pm 1st Friday of the month 8:00 - 12:00 The office personnel is a complete different story. She was supposed since the first visit call me or email me to let me know that that she could squeeze my kids and schedule their visit before the year was over and that did not happen and I understand that the time was too close but she did not call me to let me know she wont be ale to. Then she was supposed to call me to work a work plan for my dental work and that didn't happen. Today I get a call and I am told by the office personnel that they weer closed on Friday and that the Doctor was in class.(which I understand) but since he saw it was me and I had cancelled the appointment the day before, he didn't call me back. They also tell me today that they have no time to schedule me and that if I want to see the doctor after hours it will cost me $275.00 Over all I am very disappointed that such a professional has such a poor customer service oriented office staff. The BBB also needs to know. read more

Started going to Dr. Gonzalez over 5 years ago. Picked him because his office is down the street from where I work. I've kept going because he is awesome. Dr. Gonzalez and his entire staff are so nice and professional. He's out of network for my insurance and I keep saying I am going to change, but I just can't. They make going to the dentist not such a bad experience. They have a very nice and clean office with all the newest and high tech equipment. Give Dr. Gonzalez a try, I think you'll like him. read more

My family and I have been patients of Dr. JR for many many years. He's good at what he does, makes me feel comfortable, no pain and I always leave impressed whether it's with my treatment or my cleaning. The office staff have all been there for over 7 years which really says something. They are all friendly and very respectful of my time. Unlike other doc offices I've been to, this place doesn't make you wait out in the waiting room and then wait again back in another room. The appointment time I schedule for is the time I'm actually seen. Impressive! I'm not interested in having cheap work done and then end up paying twice to have it done again somewhere else. Dr JR is a craftsman and is passionate about what he does and knows that his work has his name on it. I really like that waterpick instrument the hygienist uses to clean my teeth. I hate the scraping sound of dental tools but that waterjet is great. I value my teeth and my health and know that this place does too which is why I've sent my family and friends. Summary: 1) No Waiting 2) Expert Care 3) No PAIN 4) No Loud Drills/Grinders 5) Painless Insurance Filing 6) Friendly Staff 7) GREAT CHAPSTICK! Give him a try, he definitely stands out from the rest and I bet you'll post a review after your experience too. read more

I wanted to write a review to tell about my experience with Dr. Gonzalez and his team. I have a dental situation that most dentists wouldn't want to deal with. The kind of situation that has them asking if i'm a drug user, when I've never touched one in my life, unless you count sodas and coffee (in fact, me and both my siblings have teeth that just want to fall apart). Because i was in an extreme amount of pain, i had to have a few teeth (with my wisdom teeth) extracted by an oral surgeon, who steered me to Dr. Gonzalez for the post-surgical treatment. When I went to see Dr. Gonzalez, i couldn't have asked for a more compassionate person, which in the dental field is a beautiful quality to have. I felt comfortable in his office, and comfortable discussing the biggest embarrassment of my life: my teeth. Upon my first meeting with him, I stressed to him just how important cost was, that I didn't have insurance (only a discount plan), and that all I wanted was to smile big again. He assured me that he would do his best to match the prices on the dental plan, and I thought I had found a truly compassionate dentist who didn't mind doing a bit of charity for someone who really needs it. The reason for two stars, is that they did "help" with discounting a couple of services, if you want to call two partials at $400 each a discount. But here's my real bitch: I was told my Dr. Gonzalez that a certain tooth needed a root canal, and that I had the option of filling it now and getting to the root canal later. Well, just having shelled out $2000 for the oral surgery, there was no way I was about to be able to afford a root canal on top of everything, so I opted to have it filled, and to get to it later. I was charged $225 for the filling (when I was told by Ezzie that he would try to match the dental plan price), and was told I needed to come back to get a couple more cavities filled. Two months later, while using a toothpick, the filling popped out. When I called Dr. Gonzalez's office, I was immediately rebuffed, their argument being: Well, we told you it might fail. I appealed: Is there any way we can take the cost of the failed filling toward the root canal for that tooth? No, because you opted for the filling, and the work was performed, it's not our fault it failed.... seriously? Well, does Dr. Gonzalez do any charity work? Charity work is only available to those who really need it..... So just because I'm not a crackhead or have a bunch of children means that I don't actually need charitable dental care? Just because she's a young white female with opportunities means she has all the money in the world to fix the teeth that just want to rot out of her head? Needless to say, I felt a little bit short-changed. And now, for the past 2 days, the same tooth has been hurting me unmerciful, and I'm on the search for a cheap dentist to perform a root canal. Compassion and being a 'nice' dentist will only get you so far. And it certainly doesn't make up for taking complete financial advantage of a person in serious need of treatment. read more

I have been seeing Dr. Gonzalez since he took over the practice from Dr. Goad. Couldn't be happier with him and his entire staff. He is an extremely knowledgeable dentist and has an outstanding staff. Cannot recommend enough. read more

Dr Gonzales is the best in town. He is a perfectionist and his work is perfection. He went to the best Dental School and did a fellowship in ascetic dentistry but more importantly he explains things, he's friendly, and actually cares about his patients. His office is a little tough to find but well worth the hunt. read more

So glad to have finally found a dentist that I trust and feel comfortable with! Dr Gonzalez and his whole staff are simply the best!

I could not be more pleased with the service, staff and overall cleanliness of this dental office.

Saw me as a new patient ASAP with a loose crown. He is a friend of friends and they highly recommended him. Easy, pleasant and fair was my impression. I am going in next week to make him my new dentist. read more

Dr. Gonzalez and his staff were wonderful. Dr. Gonzalez explained things in a way that not only I could understand, but also my teenager (the patient). He had great chair side manner and was very knowledgeable, His staff was professional and the office was so clean and beautiful! read more

Dr. Gonzales is GREAT! He has a wonderful group of employees and great equipment! His staff cares about their patients and their well-being. It is obvious that they truly value their customers. His office is very clean and everyone is efficient. They are a small team of great people! read more

I recently received the best teeth cleaning of my life from Dr. Gonzalez's hygienist! Unbelievable! I had questions about my extra sensitive teeth and Dr. Gonzalez took the time to go over my concerns to put me at ease. He really has a way with administering the shots so getting numbed is not that painful and he has so many methods for making the whole process more comfortable. Mostly, I just adore his demeanor. Dr. Gonzalez's dental assistant is so kind and caring each and every time I have an appointment. I have always hated to go to the dentist, but not with her at my side. She is so calming. It's very noticeable from the moment you are greeted when you walk into this dental office you are treated with the utmost respect and feel that Dr. Gonzalez's staff prides themselves on working as a team and dedicating their time to provide excellent dental care. Also, they work with my insurance and prioritize my treatment needs I have recommended Dr. Gonzalez's to several of my friends and I know they have been just as pleased as I am. read more