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    Defining Smiles

    4.7 (21 reviews)
    Closed Closed

    Services - Defining Smiles

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Teeth cleaning

    Defining Smiles Photos

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    Cheryl (hygienist) with my 14 month old daughter.
    Phillip Y.

    Let me tell you of my experience I had with Dr Gonzalez. I hate the dentist and never look forward to my appointments. However, when I switched to Dr Gonzalez, he treated me like a king. Insurance paperwork was super easy. When I had to get my gums numbed, he used this cheek technique that made it difficult for me to even pay attention to the pain. It was 100% painless and I loved it. Which is weird for anyone to say, but it's true. This guy knows how to take care of you. My dental hygienist was Cheryl and she's just as good as Dr Gonzalez!! Hands down best dentist and hygienist team in all of Dallas, dare I say..all of Texas? He's a top runner if they have those types of competitions. Bottom line, you won't regret giving him your business. He treats you like family and you'll always walk away smiling.

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    6 months ago

    Always a smooth visit. The team is patient, thorough, and welcoming. I feel very well taken care of here.

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    2 years ago

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    1 year ago

    Great experience , felt very welcomed, and amazing customer service I loved this place it felt like home:)

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    5 years ago

    Dude is one of the nicest and best dentists around. Easy to get to and employees are friendly and adept.

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    11 years ago

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    14 years ago

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    11 years ago

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    17 years ago

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    11 years ago

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    12 years ago

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    JR G.

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    12 years ago

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    11 years ago

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    9 years ago

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    9 years ago

    So glad to have finally found a dentist that I trust and feel comfortable with! Dr Gonzalez and his whole staff are simply the best!

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    15 years ago

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    JR G.

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    13 years ago

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    11 years ago

    I could not be more pleased with the service, staff and overall cleanliness of this dental office.

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    15 years ago

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    Review Highlights - Defining Smiles

    Gonzalez is personable, explains everything clearly, and is happy to answer any and all questions that may arise.

    Mentioned in 11 reviews

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    21st Century Dental of Irving

    21st Century Dental of Irving

    4.5(112 reviews)
    0.3 mi

    Thanks Dr Bristol & Jason for taking such good care of me! I also want to thank Jordan for getting…read moreme an appt so fast for my crown work! Tuesday, 11/16, my crown came off while I was chewing gum; luckily I was able to save the crown from the gum or me swallowing it. I called 21st Century and Jordan set me up for an appt on Wednesday with Jason. While Jason was examing the crown & the area it came off he discovered that the crown was cracked & had a small piece missing. After some x-rays and consultation with Dr. Bristol we decided it was best to have a new crown made & a temporary one put in. So impressions were made & the work began while working on the area for the crown Br Bristol noticed that the tooth in front of the area had a cavity so she asked me if we should take care of it & I agreed. So cavity taken care of & filled; new crown ordered & temporary crown in. Whew! Yes, there was some nitrous oxide involved but everything ended well!! Thanks again Dr. Bristol, Jason & Jordan!!! I will see you December 8th for my permanent crown.

    I was SO disappointed in our appointment. I went to this office specifically for one service -…read morewhich was not performed - arranging everything beforehand, including sending x-rays from the referring dentist - and the office agreed and quoted a price. Today, it was like the dentist knew none of this. They just repeated what the previous dentist had done. And the amount I was charged, was completely different from the quote. Yes, I brought it up politely, but they never addressed the problem, just repeated the amount owed and expected payment. No discussion. They sent a 'treatment plan' that had absolutely no mention of treatment, just a lump sum, and something to sign to indicate how we'd pay for it. And their prices were NOT reasonable. Clearly, profit is all that matters here. To top it off, the dentist was not someone with whom I felt confident. They failed in every possible way. Please don't respond with fake apologies like "I'm so sorry you feel that way." It's meaningless and insults the readers' intelligence.

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    21st Century Dental of Irving
    21st Century Dental of Irving
    21st Century Dental of Irving

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    Dental Concepts & Orthodontics

    Dental Concepts & Orthodontics

    3.6(79 reviews)
    0.8 mi

    Staff is friendly and accommodating. However, After spending 2 hours here in agony pain they…read moretreated my situation like it was a basic matter. If you have the money to spend this is the place for you. Otherwise if you're the average American in this economy I wouldn't recommend. I have insurance through my job. Unfortunately, I have other financial obligations more important than giving them $2,000 to pull my wisdom teeth when I know in fact that my insurance covers extractions and Anesthesia. I don't care about the experience. I want the tooth that's bothering out of my mouth. I'm desperate but I'm not a fool. ******** You're right that not all insurance plans cover 100%, but mine covers 90%. There's no need for an overly aggressive or possessive tone in your response. I was quoted $175 total to have all four of my wisdom teeth removed with sedation. Your office, on the other hand, quoted me over $300 per tooth. As an insurance agent, I can recognize when something doesn't add up--and this definitely raises red flags.

    The the service was wonderful. The employees was really great. My advice to anyone who goes…read morethrough this practice please make sure you check your insurance first to make sure if it's in network. The person that does the insurance does not do her job not let you know.,if it's in network or not. They will let you know the insurance will cover, but they will not let you know you would be responsible for an out of network pocket, which adds up to a lot more money. That's the only thing I'm disappointed with this practice. They wasn't honest with me about the insurance was out of network until I had all the work done and then I with a large bill. I had to pay out-of-pocket. Also, be very careful when they offer to run a credit check for a credit card to help you pay for your dental work especially ALPHAEON they are a rip off and they charge you $24 of interest a month before you even get your first bill. Now CareCredit was the best with no interest for at least a year. My advice is just to please check with your insurance company before you go to them.

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    Dental Concepts & Orthodontics
    Dental Concepts & Orthodontics
    Dental Concepts & Orthodontics

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    Defining Smiles - generaldentistry - Updated May 2026

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