The appliance guy was available the same day I requested service. He diagnosed the problem with my…read moredryer quickly and was able to repair it in minutes. He is also very professional and manneranle. I feel very good about calling on him again.

Service man was efficient and courteous. The cost to replace the compressor was a little high but…read morewe were glad to get our refrigerator back. Sadly, the refrigerator worked for two days, then went out again.

Our GE Washer from Lowes had an incorrect personality per Jason Hill. He corrected it in less than…read morean hour. His rate was less than 50% of what GE would pay for repair service on the defect. Murray Appliance and Ward Elkins were contacted by GE, but with no action, we asked for Hill Appliance Repair and received quick and effective service. GE is refunding what we paid for the service with no issues.

HIGHLY RECOMMENDED!!! We've had problems with our newer model LG refrigerator since moving into a…read morenew house last summer. It was making a very loud noise on and off. Had another repair company out before Hill, and to make a long story short, they didn't want to bother with our job. We found out about Hill Appliances and called them. Jason came out within a week, diagnosed the problem and promptly fixed the refrigerator in about an hour for a very reasonable price. He saved us a ton of money and our sanity as well. Jason is about a good a guy as you can find and very honest. I will definitely use them again for anything appliance related.

Top notch. Does a great job and is fair in what he charges. Old school work ethic.. Cares about…read morethe job. Rare to find these days.

I had an excellent experience with Deck's appliance repair. I called that day and he had it fixed…read morewithin a few hours. My LG had gone out. He even had one in stock that installed within a few hours.

UPDATE: 16-OCT-2021 - On 22-SEP-2021, Santee reached out to say he would reimburse me for the…read moreboard, and on 28-SEP-2021 he sent a text indicating he would contact me soon. I had hoped to update the review with a really positive customer satisfaction ending. Unfortunately, he has not responded to multiple Yelp messages and has not responded to text messages either for 3 weeks, so the update is just a rotten cherry on top of a really crappy cake. -------------------------------------------------------------------------------------------------------------- What a huge disappointment. While there were only a few reviews for Decks Appliance repair, they were all good. Unfortunately, other than his initial responsiveness, my experience with Santee couldn't be any further from good. Santee was very nice and personable, and he arrived when he said he would to diagnose my oven. Unfortunately, after that it all went downhill. While he was diagnosing the problem: - he dropped tiny screws several times because his screw driver was not magnetic - he did not bring a rolling stand to pull out the oven, so he was unable to test the thermal fuse on the back, but said there was not one - when he was testing, he broke one of the connectors for the heating element, but he said he would fix it at no charge - he "diagnosed" one of the relay boards as bad I ordered the replacement part per his suggestion and it arrived as scheduled. Santee said he would install it the next day, but a week and a day later, he finally returned to install it. He parked in our freshly powerwashed driveway when he arrived. After about 30 minutes, he left his tools, but he had to leave to pick up something from Home Depot to finish the job. When he left we noticed there were several puddles of oil where he parked. When he returned, he parked on the street and left similar puddles of oil there. Sadly, he still did not have a stand for the oven and asked if he could borrow my step tool. After he replaced the relay board he indicated the wires for the element had slipped and he could not reach them. He needed to pick-up another tool. But this time, he packed everything up when he left. After 45 minutes, he called to say he would not return until the next day. At this point, I fired Santee. He did not argue with my reason, and agreed to refund the diagnostic fee, so I could hire another technician. A tech from Top Notch appliance arrived in 2 days with all the proper tools and repaired the damaged element connector properly (Santee crimped it when it should have been soldered). He also indicated the relay board did not need to be replaced as the thermal fuse on the back of the oven was tripped. This meant the $190 part was a complete waste of money, but I could not return it as Santee opened and installed it... Santee was a nice man, but clearly not prepared to diagnose and repair my double oven. And driving a vehicle that leaks oil to a customer's home is terribly unprofessional.

Owner was very friendly and helpful. Had a variety of appliances to choose from and very reasonably…read morepriced. Will definitely be back to buy more.

From the owner: Don’t call for services bc I don’t offer them any longer. I will be shutting down business soon due…read moreto divorce bc i have a drug problem and I cheated on my wife with multiple people.

I found Dan to be absolutely top-notch. He arrived promptly (almost to the minute ) of the time he…read moresaid he would arrive. His knowledge of the repair job was beyond reproach. I would definitely use his services in the future. If you want friendly, reliable service, give Dan a call.

We are very satisfied with the service and Quality of service and appliances from Premier. We just…read moregot a refrigerator and went back to them for our washer. We are very pleased. And will continue to go to Premier for all our appliances. Thank you

I ordered a part for our Samsung range. They took my order and sent an email saying they would let…read moreme know when the part would ship. After 3 weeks, nothing. So, I emailed them and they said they were waiting for the part from Samsung! OK, waited another 3 weeks, a month and 2 weeks and I emailed them again. No response. So I emailed them and cancelled the order. No response. These guys must be smoking dope! KEEP AWAY!

We had an old dryer that stopped heating up and drying clothes. We called Purchase Appliances on a…read morerecommendation to have it looked at and repaired. The first repair man came out and said it needed a new timer. That visit causes $116 we had purchased appliance order the timer and that was another $218. The second repair man came out and installed the timer and the dryer still did not work. He could not find the problem. That visit cost us $175. They sent a third repair man out and he could not fix it either. Could not figure out what was wrong with it. No charge for that visit. At this point, we have $509 in a used dryer that does not work. We headed down to the store to see what our options were. They had a used dryer at their store that they were selling for $300. They gave us $250 credit for our dryer which had a new $200 timer on it. So we ended up putting in an additional $50 to get another used dryer. Then they delivered and installed the dryer we bought from them for $155. When they came to install the dryer, the cord on the dryer was not long enough to reach the plug in our house. I made a trip down to Paducah to pick up a longer cord and they charged me $40 for it. I told them I didn't feel it was fair for me to have to pay for the cord after all we have gone through and the expense we have gone through but they would not budge. The cord started out at $45 and they knocked it down to $40. So now we have $754 in a used dryer. We could have bought a brand new one cheaper. And they thought I was being unreasonable asking them to cover a $40 cord for the dryer. They took no accountability in their part of not being able to fix it. A clothes dryer is one of the simplest appliances there are out there. It's hard for me to believe somebody couldn't fix that thing.

Helpful staff, timely delivery and setup. We knew what we…read morewanted going in and they had the machine in stock.