They came and did not fix my appliance. As soon as they left the same problem. When called back out…read morethey criticized the way it was installed and said that's why it was not working properly. How convenient it was never an issue on the first visit and they were the only ones who touched it. Other than Lowe's who professionally installed and they were coming out to do a repair on their behalf. Highly disappointed, discouraging work and down right disgusting service by despicable people.

Not a good company to fix your appliances. Rude, overpriced, and not dependable. 0 starsread more

Our GE Washer from Lowes had an incorrect personality per Jason Hill. He corrected it in less than…read morean hour. His rate was less than 50% of what GE would pay for repair service on the defect. Murray Appliance and Ward Elkins were contacted by GE, but with no action, we asked for Hill Appliance Repair and received quick and effective service. GE is refunding what we paid for the service with no issues.

HIGHLY RECOMMENDED!!! We've had problems with our newer model LG refrigerator since moving into a…read morenew house last summer. It was making a very loud noise on and off. Had another repair company out before Hill, and to make a long story short, they didn't want to bother with our job. We found out about Hill Appliances and called them. Jason came out within a week, diagnosed the problem and promptly fixed the refrigerator in about an hour for a very reasonable price. He saved us a ton of money and our sanity as well. Jason is about a good a guy as you can find and very honest. I will definitely use them again for anything appliance related.

Earlier this year, my Whirlpool oven quit heating, so Randy checked it and determined that it…read moreneeded a new burner. I got a brand new burner {normally about $200} for about $15 on eBay, and Randy put it on for his usual fee of $100. Since then, we have replaced the igniter, the heat sensor, and finally the control panel, and Randy never charged me a penny for those last three trips since they were covered in his 30 day warranty that the appliance will be fixed. How can you beat that? Randy and his office manager, Bobbi, are simply the best. Just Quick, professional, and honest. Just the best!

Friends if you need appliance repair this is the guy to call. Randy Tucker is an upright service…read moreman. Our ice maker quit. On the phone he told me to unplug fridge see if that fixed it. It did not. We made an appointment Randy came looked at the fridge tinkered with something and low and behold it was fixed! Took him 5 minutes! I need a new filter. (We just replaced it) I was so thrilled. He then told us to order filter on Amazon it was much cheaper! I was afraid I was going to be out $200 to $300 dollars. Since Randy was here and I had to pay the service charge anyway ($95) I had him clean out our dryer. (I wanted to get my monies worth) Friends I'm not stupid. Randy could have tinkered around and replaced parts that I did not need and I would not have been any wiser. He was honest and did exactly what he should have done. I appreciate good honest service like this.

We had an old dryer that stopped heating up and drying clothes. We called Purchase Appliances on a…read morerecommendation to have it looked at and repaired. The first repair man came out and said it needed a new timer. That visit causes $116 we had purchased appliance order the timer and that was another $218. The second repair man came out and installed the timer and the dryer still did not work. He could not find the problem. That visit cost us $175. They sent a third repair man out and he could not fix it either. Could not figure out what was wrong with it. No charge for that visit. At this point, we have $509 in a used dryer that does not work. We headed down to the store to see what our options were. They had a used dryer at their store that they were selling for $300. They gave us $250 credit for our dryer which had a new $200 timer on it. So we ended up putting in an additional $50 to get another used dryer. Then they delivered and installed the dryer we bought from them for $155. When they came to install the dryer, the cord on the dryer was not long enough to reach the plug in our house. I made a trip down to Paducah to pick up a longer cord and they charged me $40 for it. I told them I didn't feel it was fair for me to have to pay for the cord after all we have gone through and the expense we have gone through but they would not budge. The cord started out at $45 and they knocked it down to $40. So now we have $754 in a used dryer. We could have bought a brand new one cheaper. And they thought I was being unreasonable asking them to cover a $40 cord for the dryer. They took no accountability in their part of not being able to fix it. A clothes dryer is one of the simplest appliances there are out there. It's hard for me to believe somebody couldn't fix that thing.

Helpful staff, timely delivery and setup. We knew what we…read morewanted going in and they had the machine in stock.

Update: Sorry brother. I tried to have you guys build the…read moremetal for me. I was told that the metal guy would give me a number when he looked at my cut sheets. I called a few days later and they said he still hadn't looked at them. I called the next day and the girl who answered the phone said he still hadn't looked at them. I asked when I should call back and she said (a bit short) "don't, we will call you when we come up with a quote." It is now a week later and the metal was built by another Murray contractor.. My neighbor needed the help. I am not trying to do or take any work from local contractors. I'd still use you guys, but a neutral rating is more appropriate. I didn't have to use these guys to fix my air conditioner, but I stopped into their office because they have a sheet metal shop and I needed some metal built.. I don't remember the gentleman that I spoke to, but he ended up giving me some material that doesn't cost a lot of money, but was invaluable to me. It was a very kind thing to do, and he didn't have to do it Thank you, guys If I ever need HVAC work done, I would definitely call these guys first.

They are amazing! They fixed two units for us, and we would highly recommend them. Very…read moreprofessional, reasonably priced, and they do outstanding work!

Top notch. Does a great job and is fair in what he charges. Old school work ethic.. Cares about…read morethe job. Rare to find these days.

Reliable electric is the best for home service in the area. Not only do they show up when they do…read morethey do the job correctly, we usually have the same electrician and helper show up which is great because it builds trust and they are experts at what they do.

Great customer service and top notch electricians! Have other…read moreprojects coming up and will use them!

Professional and amazing!! Helped my NON-technology elderly parents repair and replace their OLD…read moretoilet to an ADA one. My mom fell in love with this gentleman and has a new plumber for life!!! Thank you so very much!

William from Affordable Drain Solutions was responsive to my service requests for both indoor and…read moreoutdoor drain projects. He worked around my schedule to come at a time convenient for me to address the indoor basement bathroom drain clog and made arrangements for Alex to come at the same time to assess my outdoor garden/downspout drain issues. Alex explained my options for a solution and gave me a quote on the solution I requested. William completed unclogging my drain and, at my request, utilized his camera equipment to inspect my sewer line. He was thorough and patient and spent extra time explaining what the camera showed and made recommendations for addressing any future issues. I considered his work to be of high quality and a good value. I plan to utilize the team to address my outdoor drain issues in the next couple of weeks.