Oh my! I was playing pickle ball at the HOP, and when I headed out to my car and changed into my…read moresunglasses, a lens fell out. A screw had come loose. The nearest optometrist is Swell. The staff there was amazing. Front desk charmers offered a variety of drinks while Shelby fixed my sunglasses. She said it was a quick fix and it was. I was given an eyeglass case, cleaner, and a tote bag. Amazing! When I need new glasses or an exam, I will make a beeline here. Swell has been open 8 years and I never noticed it. Spread the word.

A friend recommended this practice because he brings his dog to work, and she knows I love dogs!…read moreThere's a lot to like about this place beyond the dog though. It's easy to get to. Easy parking. Cool office. The absolute best selection of frames in the area (unless you want boring frames that every other store has). Nice people. And, of course, a very knowledgeable optometrist! Dr. Scibal is a great! He takes his time and thoroughly explains everything. I honestly think he has a bit of teacher in him because he wants to educate you and does it in a way a non-optometrist can understand. Alanna in the optical shop is also great. She really listened to what I was looking for in a pair of glasses and offered great choices! She offered her opinion without any intention of swaying you. She explained the prices and insurance thoroughly and she knows her facts. I highly recommend this place! Wait until you hear the music they're playing in the room you're in. Very very cool!

Dominic & Gregor are the best! They repaired my Prada sunglasses so quick that I decided to replace…read morethe lenses and tighten the frame of my Raen sunglasses as well! Such great people! Would 100% recommend Custom Eyes to everyone in Wilmington!

Excellent selection of unique eyewear and the service is impeccable!! They have their shop setup…read morelike an amazing living room with interesting artwork & eyewear on display I bought 2 pairs of beautiful glasses

Great staff, short wait time. They helped me with my eye problem where my former eye associate…read morecould not. I highly recommend this place.

Fabulous! They are friendly and efficient! Had several tests and explained why they were…read morenecessary for my eye health. I highly recommend this practice.

I had a great experience here! I had my contact lens appt at the optometrist and she took her time…read morew me to try several different contacts. It was the 1st true contact lens fitting I've had and I've been wearing contacts for over 30 yrs! Next up.. went next door for glasses. I had such a great experience there too! Sue (or Susan) patiently helped me pick out the most awesome Oscar frames. I got the works since they were acquired by VSP and that's my insurance. I got a great deal on some stellar frames, progressive and transitions lenses. Super happy!

I called for an appointment to get a first time contacts prescription. I got to the appointment and…read morethey complained that I had a late appointment for it being my first time wearing contacts (they chose the time and knew it was my first time) After the exam, I was trying to put on the contacts, the staff kept looking at their watch and shutting off lights. I had trouble putting my contacts in (probably because I felt rushed) so they said they could not provide me with a prescription but I would need to pay for the next visit today so I could come back and try again. I explained that I don't know when I would have another time to come back since I just started a new job. I asked if I could just pay for the eye exam and not the contacts so I could reevaluate my decision to get contacts. She said that I would have to pay for the trial lense as well as my next appointment which is ridiculous. I will be working with my insurance company to get my benefits/money refunded for this horrible experience.

Just completed my first exam as a new patient at Catino Eye Care and couldn't be more pleased…read more Excellent and friendly staff. On time appointment. Thorough exam with modern equipment. No pressure to purchase lenses/frames through them but more than willing to show what they had on hand and explain options. Dr. Kelly Catino was both very professional and very cordial. I appreciated the time spent explaining the various exams and results. Catino Eye Care will be my vision care provider of choice in the Wilmington/Hampstead/Topsail area.

Very disappointed in this practice. When I made an appointment 10 weeks ago I was told the eye exam…read morewould be fully covered by Medicare. When i got there and the exam was started I was told the exam would not be covered and if I didn't want to pay for it I could just go home. Wow. No caring for their patients. Extremely disappointed in the attitude at this office. So unfair.

We were on vacation when my daughter's glasses were in need of repair…read more We called ahead and were told to come in to have the glasses looked at. They were repaired quickly and at no cost. The team members were all very friendly and helpful.

Friendly staff, great service. Idk what happened with the last reviews but I had a very pleasant…read moreexperience with my visit and contact purchasing.

Had an appt w/ Dr Jill Greene First office girl said NC w/…read moremy insurance Called this AM & was quoted several hundred $ WTH Cancelled appt

I had an appointment for an eye exam with Chad Tisdale, Optometrist. I requested that my eyes not…read morebe dilated due to the fact that I could not drive home (an hour away) safely if my eyes were dilated. I only have vision in one eye and have limited peripheral vision and depth perception. Therefore, driving is already difficult enough without dilation. Upon requesting that my eyes not be dilated, I was told that Chad was a "stickler" about dilation and I would need to be rescheduled. Mind you, I was never told that there was a "dilation requirement" when I scheduled the appointment. After speaking with a supervisor, I was told the same thing. I asked to speak with Chad. From there, things went from bad to worse. Chad walked into the exam room and asked in a rude tone; "What's the problem?" He never said "Hello" nor did he introduce himself. I explained my concerns about driving home safely and he said that I could reschedule and come back when I had someone to drive me. I explained that I had an eye doctor for over 20 years who respected my request to not be dilated due to my safety when driving. Chad replied: "Maybe he is a better doctor than me." Needless to say, the office could have requested my records from my previous eye doctor in CT, but clearly the practice doesn't care about my well being, my vision or my safety. Chad said that he had a solution. He asked me to reschedule and to come back when I had someone to drive me home. While that may have seemed like a viable option to Chad, I am a single woman, new to the area and I don't have anyone to drive me. This doesn't take away the fact that once my eyes are dilated, I won't be able to see clearly for several hours. However, my physical safety was obviously not a concern for Chad. He insisted that he had a "liability" to ensure my eye health. This is untrue. He could have documented that I refused dilation and therefore he is not liable. It's really as simple as that but his ego held sway. To say that Chad was rude and arrogant would be an understatement. His downward communication style spoke of his lack of confidence and his inability to listen to a patient's concerns. His rigidity and abhorrent bed side manner leaves a lot to be desired in a provider who is allegedly a "professional." While I knew that his education and licensure were less than an opthalmologist, I never expected his professional conduct to be so haughty. I definitely would NOT recommend Chad Tisdale or Wilmington Eye for your vision needs. You might get blindsided by an optometrist who refuses to make accommodations for individuals with a visual disability. You would be better off having your dog examine your eyes.

This was my first visit with Dr. Coleman and I can honestly say I left with a positive experience…read more Upon arrival, the office was neat & tidy. The nice lady at the desk was very sweet & positive. His staff were friendly and professional with a southern hospitality. Dr. Coleman passion exhibit throughout his work. He educated me about my eyes and took the time to make sure I was comfortable in my new lenses. If you are looking for a passionate optometrist, I highly recommend Dr. Coleman for your next visit.

With my history of near sightedness and astigmatism, plus a family history of retinal detachment, I…read moream super diligent about my eye health. My eye care professional retired, so I began the search for one who accepted my insurance. Dr. Jeffrey Coleman does accept Spectera, and his office is just around the corner from my house. The space is a quaint, nicely decorated place with a very friendly and gracious front desk lady. The eye technician initiated my exam, and I anticipated the dreaded eye dilation. But, this office offers a dilation free modality which photographs your eyes drop free. No more hazardous drives home or to work after the exam! The eye technician was very professional when conducting my reading of the eye chart and my glaucoma exam. Dr. Coleman was personable and a very good educator, showing me an enlarged photo of my eye and explaining what he was looking for in the way of eye health. By the way, I passed my exam. I would 100% recommend this practice.