Dr. Craig is amazing! I always look forward to seeing him, and especially my recent follow‑up visit…read moreto thank him for saving my life. He was persistent over the past year in searching for the cause of my worsening left‑eye vision. He referred me to three eye specialists--a cataract specialist, a retina specialist, and finally a cornea specialist, who ordered a brain MRI. The MRI revealed a tumor pressing on my optic chiasm, which was responsible for my vision problems. I had the tumor removed a couple of months ago, and because Dr. Craig cares deeply about his patients and pursued every lead, I would never have discovered the brain tumor otherwise. I am still healing, but thanks to Dr. Craig, he will always be my hero!

I've given this practice a couple chances. Last year I was in severe eye pain, they couldn't fit me…read morein at all - ended up being diagnosed with eye shingles by Wilmington Eye. Today I came in for my annual. Scheduled online and received no confirmation. I thought my appointment was 3:30p but it was 3:15p. I showed up at 3:27pm and was told I was late and would have to reschedule. Told the front desk staff I must have written the time down wrong but never received a reminder to confirm the time and she said they only text reminders - no phone calls or emails. I was not opted in to text messages. When I asked if there was not a grace period, they said it was 15 minutes. I was there within the grace period and they still refused to honor their grace period.

Saw Dr Matt yesterday because I was experiencing weird floaters and light flashing. He did a…read morethorough Eye exam. He explained I have PVD. It happens with age and for now I didn't need immediate surgery, but if anything changes to call immediately. They were nice enough to fit me in next day from when I called. Everyone here is super nice and doesn't rush you. I will continue my care here.

Dr Benko and the entire Vision Source of Brunswick office crew was wonderful to deal with during my…read moreannual check up. Highly recommend!

The staff is amazing. Dr Wallent provided good details and explained my results very well.read more

Recently, I went to The Eye Center, 3500 Oleander Drive, Wilmington, NC, for a standard eye…read moreexam/contact fitting. The message on my voice mail confirming the appointment stated that my portion would be $39. Upon arrival, my out of pocket was increased to $59. When the exam was finished, I was required to pay $185. I was advised that Dr. Wallent decided that I needed a medical exam which was not covered by my Blue Cross Blue Shield insurance. I have never had a medical problem with my eyes nor was I advised that the fee would increase dramatically. Back in Ohio where I am from looking at the health of the eyes was a standard part of the eye exam which was covered in full by Blue Cross Blue Shield of Ohio. During my time as Director of Investigations for the Summit County Prosecutors Office in Ohio, we worked on insurance fraud cases regularly, so I am familiar with the form and structure of how they work. This particular type of overcharge is a classic example of "Bait and Switch". A truly insidious example of ripping off the consumer. My plans are to file complaints with Medicare, Blue Cross Blue Shield of NC, and the The North Carolina State Board of Examiners in Optometry. I look forward to these various agencies looking closely at the billing practices of The Eye Center where they may find thousands of cases of over billing, insurance fraud and Criminal Theft by Deception. I would not recommend The Eye Center under any circumstances. This review will also be posted on Google and Yelp.

Vision Square is an excellent place for eye care. Dr. Burr is my Optometrists and does a very…read morethorough check of your eyes. Great staff, very friendly, explains all the procedures, and does an outstanding service. I highly recommended them.

They sold me a pair of glasses the lenses of which began to deteriorate and when I returned them…read moreand showed them what had happened they blamed the victim. They claimed I must have mistreated my glasses. All the other pairs I've had have survived nicely. Clearly this pair that was sold to me was not suitable for the ordinary purpose of eyeglasses. Vision Square was the party with which I had a commercial relationship, not the manufacturer. I expect Vision Square to take responsibility for the shoddy Goods they sold. They refuse to even acknowledge culpability

Just completed my first exam as a new patient at Catino Eye Care and couldn't be more pleased…read more Excellent and friendly staff. On time appointment. Thorough exam with modern equipment. No pressure to purchase lenses/frames through them but more than willing to show what they had on hand and explain options. Dr. Kelly Catino was both very professional and very cordial. I appreciated the time spent explaining the various exams and results. Catino Eye Care will be my vision care provider of choice in the Wilmington/Hampstead/Topsail area.

Very disappointed in this practice. When I made an appointment 10 weeks ago I was told the eye exam…read morewould be fully covered by Medicare. When i got there and the exam was started I was told the exam would not be covered and if I didn't want to pay for it I could just go home. Wow. No caring for their patients. Extremely disappointed in the attitude at this office. So unfair.

The Va sent me here for eye check and they were so darn professional, I know I have found my new…read moreEye Doctor Hannah, Humored my questions about my eyes and thing to look for as I move into my "Golden Years". To make it a great visit she said I am doing great. I Have an Rx Pair that I love and Haley walked me through and entertained my emails about getting them fixed, replaced, she went above and beyond. Thank you for a very pleasant experience!

Staff was nice enough however the eye doctor did rush past my eye concerns and didn't seem to care…read moreabout the issues I was having. What really is upsetting is when picking up my new glasses, they weren't the ones I ordered and it was dismissed as my error. I picked a brown turtle pattern pair and received a black pair that seemed to fit a child's face not an adults. The woman offered a deal they were having to buy a new pair instead of taking accountability and fixing the mistake on their end. Won't be returning.

I have been going to Vision Square for about 3 years. I see Dr. Corey Burr. She is excellent. Very…read moreknowledgeable, through, patient. She takes time to explain everything clearly. I KNOW she really cares about my eyes. I was greeted by Lily. She did the eye tests and updated my chart. I found her to be friendly and kind. The wait is usually about 15 minutes. I DON'T mind if I need to wait a little longer. I think perhaps the patient before me NEEDS a few extra minutes. No biggie for me... kindness and considerationis free. I can wait. The office is spotless. The staff are neat and clean , usually wearing color coded scrubs; very professional. Dr. Burr.... you ROCK !!

They were extremely awesome and go above and beyond. Glad we found them. Staff is super friendlyread more

I feel validated reading the other comments here. Love the doctors here, but the woman at the…read morefront desk is rude and too easily flustered. They have also failed to bill my insurance twice now. I go for an exam and later I come in to pick up my contact lenses only to be told that I owe them a substantial amount of money. Now I've been a client/patient at this practice for several years, so they have my information on file. Even if they did not, they should have asked for my insurance information rather than simply demanding payment as if I was uninsured. And they have done this twice.

Agree with other reviewers. Love Dr Casper but the rude staff he has is unacceptable and as others…read morehave mentioned, the need to bill as medical for a routine exam is inexcusable. I compared my visit and what was done in our online neighborhood chat and had the EXACT same visit as anyone who received a regular eye exam. Please be aware if you choose to go to this practice that you will need medical coverage not vision. The cost of a bifocal lens without a frame was extremely high. No longer recommend.