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    CustomEyes

    5.0 (3 reviews)
    Closed 11:00 am - 7:00 pm

    Services - CustomEyes

    Eyewear fitting

    CustomEyes Photos

    Recommended Reviews - CustomEyes

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    2 years ago

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    5 years ago

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    7 years ago

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    Eyemart Express

    Eyemart Express

    2.8(28 reviews)
    4.5 mi
    $

    I purchased 2 pairs of glasses with scratch resistant and also glare resistant. Within 6 months…read moreboth pair were scratched up enough that they replaced the lenses. It has now been about 7 months later and they are both scratched again! My optometrist even ask where I purchased them. I have worn glasses for over 60 years and have never had this happen before. I still have a hard time believing the scratch resistant was ever done. They will definitely not have my business again!

    This was my experience with Atlantic Eye Associates. It's been four years since my last eye exam…read moreand I noticed my glasses were no longer doing their job. Atlantic eye care was close to my home and accepted my insurance. I called for an appointment in early December and was scheduled for early February. Two months seemed like a long time but it's been four years so I took the appointment. After waiting the two months the day of the appointment I was called and told the doctor was sick and they would call and reschedule me. I got a call in a few days and was scheduled for the following week. The day of that appointment I received another call stating the doctor was still sick and that they would call to reschedule my appointment. That call never came. After ten days or so I stopped by the office to reschedule and was told the best they could do would be the first week of May. That's another two months. I consider that to be terrible customer service and decided to write this review. In an area where there are so many people one persons' business doesn't matter. Treating people this way has become the norm just about everywhere. The only thing we have as consumers and citizens are our wallets, our votes, and reviews. Do as you will but once I see this side of a business I would never hand them my hard earned money.

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    MyEyeDr

    MyEyeDr

    3.8(23 reviews)
    6.3 mi
    $$

    Last update. Updating my rating. Corporate reached out to me and we discussed the situation, which…read moreI very much appreciate. They have issued me a refund for the visit, which wasn't my intent in complaining but still appreciated. They will also work toward ensuring more transparency in their billing practices, which was my intent. I still give Wanda (receptionist at the Monkey Junction location) zero stars for her handling of the matter. She should be able to intelligently answer customer billing questions and not just employ evasive tactics. Her level of compassion and operational knowledge was extremely poor. Front house staff should be able to field basic questions regarding billing as I spoke to her initially on the phone to ensure my insurance was accepted, and spoke to her at the end when she declared the insurance was not accepted. If she lacks the ability to work through potential conflict and handle crucial conversations with grace. I wish her nothing more than the exact same experience that my husband and I had with her so she has a different perspective on how detrimental avoidant strategies can be to a discussion.

    I'm shocked at the amount of negative reviews on this place because every time I leave there, I…read moretalk about how amazing the entire staff are. Everyone is so friendly and accommodating. I'm astounded how they remember me from a year ago and what style frames I like, etc. they make going to the eye dr. an actual enjoyable experience. Love them!!

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    CustomEyes - opticians - Updated August 2026

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