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Wantagh Certified Pre Owned

1.0 (2 reviews)
Closed • 10:00 am - 6:00 pm

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5 months ago

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11 months ago

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Hassett Subaru - Entrance

Hassett Subaru

(117 reviews)

don't know about some of the other viewer experiences , especially…read more those from SFO, I never had a service problem, always honored coupons, work done on time. My only "beef" is parts are sold at MSRP prices, plus then a credit card surcharge added on, much cheaper on internet or other dealers, did not used to be that way, otherwise I'd add another star. Also my extended Subaru of America warrantee price kept changing, it was cheaper to buy , at initial purchase time. When I came back to buy later, I got the buy now run around, fortunately I knew the fair market price offered elsewhere ( $500 difference),the salesman finally matched it, don't understand why give a loyal customer the high ball, to see what you can get away with.

I agree with Nicole Rs post, their sales team is great, service is another story (see below). I too…read morewas a former Empire customer. Go see Vinny for your next car, he's the best!!! Their service department is AWFUL! If you purchased any kind of warranty for your car via Subaru of America, they will find any way NOT to work on your car because they won't be making money off of you. They will tell you that appointments are full, that it will be at least two weeks if you want to drop off and six if you'd like to wait. What?!! The latest rendition stems from a tire issue, regarding a slow leak. Called in and got a response closest to "ghostbustas, whaddya want?" They wanted me to do the following: -call Roadside assistance - have them put on a spare - drop tire off at dealership (myself, as in haul it in and out of the car and then just leave it there) -wait until they inspect it (which can be however long and you're stuck with a spare, no time frame provided even after asking, the question went ignored) - when it's "ready" you then come and "pick it up" - wait there to put it back on Now if I have to wait there for it to be put on, and there isn't a scheduled appointment, it's at their discretion as to when it's ready, I should hop to it and be ready when they are? To check a tire?! Absolutely atrocious attitudes. I was told "people do this all the time" OK- let's see then! I have never heard of this practice ever, so I had to investigate a little, because maybe it's just me. I asked other Subaru drivers if this is something that happens with their dealerships. I was met with a resounding no. So if you're asked to "call roadside and drop off your tire", don't do it You'll be waiting a week at least!! I don't like being this person, but I hope it helps others. I also asked Subaru of America if this is a standard practice(just in case it is normal and it's my misunderstanding) And they are absolutely NOT supposed to be doing this, as it's a liability. Find another dealership if you have the Tire Package, I went to South Shore instead- met with same day service, which I had no expectation of. Also the first thing they asked me at South Shore when they answered was if I was OK and if I needed immediate help on the road. That's the way to do it. Not "call roadside idgaf bye." I don't mind waiting if I am being accommodated whatsoever- I was looking for a little compassion, and helpful service, and was instead met with warranty= not worth my time. Skip it, and save yourself the aggravation, try South Shore if you're a customer here. Significantly better experience.

South Shore Auto Brokers & Sales - Passenger side of the vehicle

South Shore Auto Brokers & Sales

(18 reviews)

I bought my new to me 2016 Volvo S60 Premiere T5 from Richie. I was having a hard time finding a…read moreDealership that had a vehicle with Miles in the under 80,000 range and a car that was 10 years or more along with in my price range... But I kept refreshing on car gurus and found this vehicle. I had gone to multiple dealerships where They had a price listed but then when I was the price, it was $3000 more somehow... Not here, Riccie was fair and allowed me anytime because I was the first one so when he knew that I was interested he held the Vehicle for me. The vehicle is in Massapequa New York so I needed a little bit of time since I live in Bergen County, New Jersey, which is about an hour and a half away with traffic. It was about two hours. He was very communicative about the whole process and how to get everything set up beforehand in case I decided to take the vehicle so that way it will be a quick transaction and I was not obligated to take the vehicle if I decided against it. I had a wonderful experience. The car was detailed beautifully. He was 100% true to price. The price he had listed was the price I went home at and since I'm out of state I will go to the DMV myself which is fine. He helped me get my enterprise vehicle to enterprise and then sent a car to pick me up. Overall, I was really pleasantly surprised that I absolutely loved the car to drive down get in the car during the test I'd be allowed to have that time with the car to feel how I felt and I opened every window and everyone doors and everything used each car was awesome When my car was totaled, I was so afraid that I was not at the front a car that was as nice since I had just spent 15,000 on it last year and insurance never gives you the same amount but I found a car that I honestly think is nicer and although it had a little bit more miles like by 10,000 maybe this brand will last longer than the car I had and I couldn't be happier. Thanks Richie !

I found my Dream Car at South Shore auto brokers and sales!! Thanks to Richie and his team for a…read moresmooth transaction from start to finish. No nonsense, no BS, no fees!! What more could you ask for? Thanks Richie!!

Wantagh Certified Pre Owned - usedcardealers - Updated May 2026

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