It seems during the day is the best time to go in and get treated like shit. This happened around 5:30 pm, Thursday, Aug 4.
From the start after walking in the place the waitress, eating at a table, looks up and sees my and my girl standing. The waitress continues to eat and then gets up with her mouth stuffed with and walks over to us, still chewing, asking us if we wanted to sit at the bar - we asked for a table.
She walks us to the table and places the menus down on the table and then walks away leaving us to pull out our chairs and scan the menus. She didn't say anything about the specials or asked us if we wanted a drink or anything -- nothing.
Finally after 15 minutes of waiting because she's tending to either her son or relative doing homework at a nearby table she has to perform her chore of tending to her "guests"
I specifically requested an appetizer for us, my girl orders some sushi (that looked pretty bad by the way) and I order some pretty unappealing orange chicken (Cheesecake Factory nails that dish and they're not even an Asian restaurant!)
This lady totally ignored that the appetizer should come first; my girls order came first - not at once but in pieces, same thing with mine. The appetizer came last.
It's like she didn't give a shit about customer service and was just trying to get the food out ASAP which I don't know why because that place was as dead as a cemetery.
She sets the plates down, still no type of emotion or warm response - this bitch was just cold, I've never seen anything like this especially for a family run restaurant that supposedly relies on people for business. Trust me I was looking for her name but she just had on a black polo shirt.
As we finishing our plates she grabbed a plate that had some crispy crab ragoon edges that I placed because my girl wanted to eat them. As she picked up the plate my girl's head turns to me and the waitress replies in a cold tone "do you need this?" We just told her no.
I couldn't finish my Orange chicken, which was just too sweet and messy looking to begin with. The white rice looked as if it was sitting in a bowl all day just waiting to be served. Yuck.
I asked if I can put it in a box and she said "yep, I got it, I got it"
We were debating to leave this person a tip. We left her $5 which was $4.99 too much.
I implore any going to this restaurant DON'T!
the service was horrendous, the food fast and sloppily slapped together. Save yourself $30-40 and go to Market Basket and buy a frozen bag of mixed Asian food for $7 and shrimp for $6.
Or try Hans garden, Oriental Garden, Peking Garden; any place but this one. STAY AWAY. read more