I definitely WOULDN'T recommend this to any commercial repair shop or mechanics in the area. I just…read morewent up to ACE and he made it abundantly clear that they don't wanna work with 'people like me' and ACE told me that he knows what's going on, Remembered me and his word supersedes anybody else! I simply went in to get a set of rotors turned which is supposed to be available at any O'Reilly's auto parts store. The person that I talk to you last time, I was in the store said that the staff hadn't been trained on how to turn rotors and drums BUT since I had commercial account, Moreover had years of experience on that Bosch Rotor Lathe, I knew how to use it. I was more than welcome to come use the machine and I said wow that was great and I'd be more than happy to put it manual together on how to use it properly so others could learn. BIG NO. From ACE, Corporate Rules! I'll go to a local competitor, Perhaps they want my business. Good Day.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I needed an overall safety check up and brought my vehicle here, want to keep my business IN TOWN…read more Steve was responsive, professional, HONEST, and communicated with me every step of the way. He is truly sincere, honest, and excellent with customer service. I am quite happy with the value I received from this hard working team! I will be back. OIL CHANGE, DETAILING, REMOTE STARTER. Great job delacurz motorosports.

Steve was very helpful in trying to help me improve the lighting on our SUV. Didn't work out, but…read morehe tried several solutions. Appreciate his time.

Still great, years later. Nicest and most helpful staff, always go the extra mile. No notes!read more

My husband sent me to pick up an online order. The two employees working there were extremely nice…read moreand welcoming. The employee who took care of my order was nice enough to help me to my car. He even put the heavy items in the car for me. I'm so sorry that I didn't get your name, but you made my day shine a bit brighter. Thank you.

$11.00 for one spark plug? My buddy burst out laughing... I…read morebought all 8 on Amazon for $40. Shop around these people are out of their minds!

Arrived to the store at 8:05 PM to return a battery core only to see a note on the door saying,…read more"had to close at 7 PM due to weather sorry for the inconvenience." :( The weather the note was referring to was rain! Hardly inclement!

Service desk person was very nice and looked up a certain bulb I was looking for and found it, and…read moreordered it and the bulb was there in a few days. Great service I think.

I have not been to this O'Reilly Auto Parts but I was in need of some special color paint for my…read moreLexus and called them hoping that I could get what I needed. I called the O'Rilliy's in Marlborough and they said that they had the paint I need so I drove the 15 miles to get there only to be told that they didn't have what they said they had which brings me to this particular O'Reillys. I called this store and the person that answered the phone told me that O'Reilly Auto Parts stopped stalking and selling the color of paint that I was in need of but she informed me that they have a a store in New Hampshire that mixes custom color spray paint and that all I had to do was give them the code for the color that I could find on the door jam of my car. I consider that to be the best kind of customer service that you can get from any business and if the Marlborough store would have been as courteous as this store they would be getting a 5 star review from me instead of a1 star, if I could I would have given them a negative5 star. I recommend this store for their customer service and professionalism and courtesy.

Cool place had to buy 3M adhesive for the mirror case that came off at the car wash down the streetread more

It was a nice and easy transaction for my alpine green paint, great customer service, and it has…read morevery pleasant employees!

Terrible customer service. Called to see if a part is available and the placed me on hold, I no…read moreproblem holding, but then the woman who placed me on hold picked up the phone and then hung up on me. I called back and the same woman answered and I told her "hi you just hung up on me, I was calling to see if a pet was available." And she didn't say a single word, I kept saying hello and nothing. If you don't like your job, then quit and work somewhere else instead of taking your misery out on paying customers for no reason. Don't recommend.

Don't buy anything from them . They are scam Artists that offer NO personal experience. They just…read morewant to sell you a shit car as fast as they can.. IF you have a problem with your car then they will pretend nothing happened,not do they offer any support or accountability for they're actions and fake advertising. They put my daughter's lives at risk !!! Then play dumb. They know what they are doing. And they are scam artists.

I purchased a new 2023 Tesla Model Y Long Range from Jeff and Robert in March of 2023 for a great…read moreprice. The experience was easy and very quick. All my questions were answered and the vehicle was kept in pristine condition. All the paper work was handled efficiently by Auto Stop and the overall experience was very enjoyable. I highly recommend Auto Stop!

This store is a masterclass in incompetence. After over a foot of snow fell overnight and my car…read morewas completely buried, I ordered a shovel online out of necessity. Hours later, I received an email explicitly stating that my order was ready for pickup (my credit card had already been charged). Based on that confirmation, I walked more than a mile through the snow to retrieve it. When I arrived, I watched another customer walk out of the store with a shovel. Immediately afterward, the employee at the counter casually informed me that they had just sold the last one and had none left. So to recap: after confirming my order, charging my card, and telling me it was ready, they sold my shovel to someone else and sent me trudging through a snowstorm for nothing. This wasn't a simple mistake; it was a complete failure at every level. Selling inventory you don't have, charging customers for it, falsely confirming pickup, and then shrugging when the customer shows up is beyond unacceptable. It's dishonest, careless, and shows zero respect for people's time or safety. If this store can't manage something as basic as honoring a paid order, they have no business offering online purchasing at all. Do yourself (and me) a favor and shop literally anywhere else.

As a novice do-it-yourselfer I was determined not to pay $100/hour in service to have a garage…read morereplace 3 burned out exterior bulbs in my car. I was immediately greeted when I entered the store and received two offers to assist while I was looking at replacement bulbs. They had the two different types of bulbs that I needed and they carefully cross-checked to make sure that they were the right ones for my issue. Very professional and I will always come here for any car needs. This plus YouTube for some instruction helped me save over $100 today.

Dennis and I do a ton a business here to this Napa. Every weekend we do some kind of car or truck…read moreproject that needs a screw or lube job. The guys at this Napa are extreamly helpful and consistent. I never have to wait for service.

Awesome customer service ! First time ever here and it…read moredefinitely won't be my last They're very friendly and we're chatting about the pats game later on today to what I bet is a regular there They're not snobby and know it all like some other places and not intimidating like other places can be. Very friendly and personable. Great staff the 2 guys that were on today were great. Even offered me a box so I can carry my brake pads brake clean car wash soap and tools in. I was carrying my 2 year old and holding my 5 year olds hand. These guys were top notch.