While I cannot speak to Dr. Wanda Torres' medical expertise, I can say that her clinic, Suncoast Woman's Care, is one of the most unprofessional and disorganized practices I have ever encountered. As a newly pregnant patient (and new to the area), I called to schedule an appointment and was met with disrespect, disorganization, and a shocking lack of empathy from her staff.
The receptionist, Anna, informed me the next available appointment was 10+ weeks out (May 22nd, 2025). When I asked if I could book this appointment, she abruptly stated they couldn't see me at that time because I'd be "too far along" by then. Her only suggestion was for me to find a different OBGYN provider in the area, no waitlist option, no alternatives. She even admitted that established patients are currently being sent to the ER for concerns instead of being seen by the practice because they are so overbooked, with over 50+ new patients on a cancellation list they likely won't be able to accommodate.
Things worsened when I was unexpectedly transferred to Jamie, who was immediately defensive, aggressive, and dismissive. She interrupted me repeatedly and berated me for simply asking about my options. When I mentioned that Anna wouldn't even let me book the May 22nd appointment to transfer care from my current provider, Jamie initially said this could be an option but then instantly retracted when I expressed willingness to comply with her requests. She demanded ALL my medical records upfront, claiming they might not accept me even if I provided them (I assured her I had no issue with this and had them ready to go). Jamie then stated that by May 22nd, I might be "too high-risk," and their practice isn't equipped to handle high-risk pregnancies, something Anna never mentioned. Jamie made a hypothetical diagnosis, claiming I might be "too high-risk" by then, despite none of their providers ever seeing me to confirm this or me mentioning anything that would indicate I was. As far as I know, I'm perfectly healthy and experiencing my first pregnancy. This kind of speculative and alarming statement is the last thing a newly pregnant woman wants to hear. This sudden shift felt like an excuse to dismiss me rather than a genuine attempt to help.
Jamie's unprofessional behavior was so appalling that my partner, who witnessed the call, was shocked and nearly took the phone from me.
As the overseeing physician, Dr. Torres bears responsibility for how her team treats patients. The lack of basic decency and compassion from her staff is unacceptable, especially for a practice serving pregnant women and claiming to accept new patients. I've decided to stay with my current provider, even if it means driving 1.5 hours, to avoid the stress and mistreatment I experienced here.
If you're new to the area and considering this practice, proceed with caution. There are far better, more compassionate clinic teams out there, ones that won't make you cry the day after you find out you're pregnant. read more