1. Walters Balido & Crain

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Dallas, TX

Walters Balido & Crain

3.8 (8 reviews)
Open • 8:00 am - 5:00 pm

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1 year ago

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2 years ago

Everyone who works here is very kind and knowledgeable about the law! They helped settle my case quickly and efficiently.

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2 years ago

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2 years ago

Experienced group of lawyers and staff handling a wide array of disputes. Highly recommend working with these folks.

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2 years ago

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2 years ago

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2 years ago

The Dallas office has amazing Attorneys and Staff. I always enjoy working alongside them.

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2 years ago

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National Center for Dispute Settlement - Cylinder wall Porosity/Pitting

National Center for Dispute Settlement

(33 reviews)

North Dallas

These people responded promptly and stated I had a very strong case. this was after we had filled…read moreout their paperwork and uploaded our supporting documents and received verification of receipt of said document. (took multiple attempts to get to that point as well. I was given the impression after speaking with my case manager that someone would actually be at the hearing with me to assist. Had I known I would be completely on my own I would have been damn sure to have all my paperwork in my posession for the hearing. My hearing was on June 26th 2024. Unbeknownst to me there were no documents forwarded to the arbitrator to support my claims and the decision, (not in my favor), was rendered today and I was notified after business hours of the result. I have been in contact with NCDS after posting a longer version of this review and I am pursuing this further as my vehicle is still inop at the dealer. I received a long explanation of what I feel are serious deficiencies in the manner they handle compiling and verification of possession of case documents but this is their setup and I have no control on how they choose to handle these things. Matthew N I am in Riverdale, Md not San Francisco as yelp has it listed.

The fix is in folks. There is a reason they barely get 1 star. They are owned by auto…read moremanufacturers. There is pretty much zero chance that a car owner will win. No matter the evidence. I don't know if all the arbitration companies are this owned by manufacturers, but there is no dought in my mind that this company is. THEY HAVE A 1 STAR RATING. And there is no choice for 0 rating. What a shame that companies can't just be honest.

New Leaf Service Contracts - And New Leaf doesn't want to repair??!!!

New Leaf Service Contracts

(437 reviews)

This review would have been a one star if not for the great customer service provided by AJ…read moreGonzalez in New Leaf's escalation department. I am now leaving this company a 5-star review. My initial dealings were horrific!!! I started with the customer service level of help. I spoke with many customer service representatives (I will not mention their names) from 07/23/26 through 09/03/26. I had a JennAir electric wall oven (JJW2830Il) which was 3 1/2 years old. This JennAir oven is covered under the JennAir warranty for 2 years and some of the parts carry a 5 year warranty. I had an extended warranty through New Leaf that warranted the oven for a total of 5 years. I came home on 07/22/26 to beeping from my oven. I googled this and found out that a hard reset needed to be attempted. This was done several times to no avail. I contacted New Leaf the next day 07/23/26. I was told that had no one available to service my area. I was asked to give New Leaf a couple of days to try to find a service company. I was contacted several days later and told a service person would be out in the morning of the day of the scheduled appointment. At noon no one had showed up. I contacted New Leaf and was informed someone was still coming. No one ever showed up on this scheduled appointment date. Another appointment was made for 08/06/26. A service company showed up on this date at the allocated time. I was told the assembly console was bad and would need to be ordered. This would take approximately 14 days. After 14 days I was notified by the service company that the needed part was on back order and to give them an additional 14 days. During this additional 14-day period I was told by New Leaf's customer service that the needed part was being manufactured. Next I was told the part had been shipped but they could not find tracking information. This continued on until the 3rd of September at which time I was informed the part on this 3 1/2-year-old oven was no longer available and the oven was discontinued. The person at new leaf said they would look into replacing the oven, but they were not quite there yet. Several days later I was informed the JennAir part which had gone back was under 5 year warranty through JennAir and this had now been turned over to JennAir as New Leaf had no responsibility due to the part being under warranty to JennAir (the 5 year warranty on the part did not include labor to install this from JennAir. I contacted JennAir which said they would provide a prorated price for a replacement oven and provided the replacement model number. JennAir provided a prorated price on the model JOEDC530RL which is the model that replaced my current oven. I was provided a prorated price from JennAir in the amount of $1,503.98. Again I contacted the person I had been dealing with at New Leaf customer service. I was told again that they would not provide a replacement oven even in lite of the fact their contract states if they cannot repair the oven, they will replace this. I also asked if JennAir provided the new oven would New Leaf cover the proration charge from JennAir. I was told no as the responsibility was with JennAir even though I had a 5-year warranty on this oven with New Leaf. I found out New Leaf has an escalation department that you contact via a different phone number. I was very fortunate to talk with a young man by the name of AJ Gonzalez. AJ Gonzalez listened to everything I had to explain. I explained what had been going on for a month and a half. I read him the Magnuson Moss Warranty Act as well as some other legalities. AJ Gonzalez asked if he could call me back as he wanted to talk to his boss. I receive a call back within 20 minutes. New Leaf picked up the prorated charge in the amount of $1,503.98. Oven was replaced by JennAir with the current model at no cost to me. Issued solved. New Leaf needs to take better care of its customers. If not for AJ Gonzales I would have hired a lawyer as there was no question that I was in the right. My many thanks to AJ Gonzales for the wonderful help he provided!!! Read less

I paid for an extended warranty but apparently there is no time expectation for service to be…read morecompleted. The appliance service provider installed 3 boards 5 weeks after initial visit. With the first load after repairs, the washer had same symptoms. By the time they can return it will be 2 MONTHS! And new parts will probably be needed and an another appointment. Will this all take another month? New Leaf will not send out another service provider. They will not replace the washer and apparently there is no time frame for repairs to be completed. New Leaf drops the problem back in my lap to resolve issues with their contracted provider. What a scam!

Walters Balido & Crain - personal_injury - Updated November 2026

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