Hey, it's Patco. If you are heading towards NJ, this is the second stop on the route, which means…read moreif you hop on in the after work crush, you are more likely than not to at least get a seat. But at least once or twice a month, maybe if there's been train delays or especially bad weather, you might find yourself having to stand. Sometimes there is a staff member near the ticket gates yelling out when the next train is coming, which is helpful. Sometimes it smells a bit pissy near the entrances. The downside is that if it rains, the 12th St. south entrance floods and unless you are wearing waterproof shoes, it's really not accessible. For up to 2 days! The staff really should do something about that. Otherwise you have to cross the street to access PATCO.

I'll never forget the first time I visited this station. I was 21, it was late summer, and I was…read morestill slightly terrified of the city after a sheltered life in the suburbs. I was taking PATCO alone for the second time ever and meeting a friend nearby. I was so nervous that I somehow bypassed the 13th Street exit and kept walking. Hardly anyone was around but eventually I emerged at 15th Street...and had to run back a few blocks to meet my friend. It never occurred to me to turn back around. Times have changed and over the years I've used PATCO quite a bit. No matter, I still often double-check my steps when I leave this specific platform, which is probably silly and paranoid at this point. This is the second to last stop westbound, and it's conveniently situated in Washington Square West. You can also link up to the BSL here. I recommend having a Freedom Card if you frequent the city at all. I tend to see long lines purchasing tickets at the kiosks...but especially at this station.

Get off at this stop if you're visiting Market East, City Hall, or Old City. It's not my preferred…read morestop but it is often the most convenient when visiting from New Jersey. You can also link to the Broad Street Spur or the El here. If you're out late at night on a weekend, you can expect massive crowds. I can't begin to tell you how many times drunken people heading back across the bridge have casually walked into me without apology while I waited for the train. For this reason, I prefer the other stations -- in particular 15/16 and Locust -- much more. Otherwise, this spot is decent. I'm glad it exists, but I wish it could undergo a remodel. It needs one desperately.

One of the busier stations on the PATCO line due to its location on one of the major streets in…read moreCenter City. Great connections to other Philly transportation lines, but if you want to see Reading Terminal Market or do shopping, this is the stop. Heading into NJ, this is usually the stop where the most people get on. Luckily I'm usually on board before then, so I have a better chance of a seat than those boarding here.

Um you guys what's with the hate ? This place has a transit gift store. Do you know how amazing…read morethis was for my transit obsessed son?? I mean he knows all the freaking trains and stops in Boston. When he knew we were traveling to a new city he had an agenda : ride the subway trains and buy the subway trains. AT THIS PLACE YOU CAN DO BOTH. There is even a trolley on the bottom floor that you can climb in and pretend to drive. At Christmas it was nicely decorated too. I don't think he will ever forget. We bought a bus , a girard green trolley and a subway (which happens to be the market line) We are enablers. If you are a train enthusiast , they sell $$$ model trains. And mugs that say I love trains ! And lots of other things. Oh and they have Thomas trains and a train table. I can't believe this place exists. MBTA get with the program.

It's fine, just another train station. It's ascetically pleasing - very pretty and well doneread more

So thankful and grateful to the Benjamin Franklin Delaware river port authority workers on Friday,…read moreOctober 23, 2020 at 7:30 AM they helped my mom who had a tire blowout. The workers helped her while she was pulled over with a blown out tire. They changed her tire for her and helped her on her way! These gentlemen are heroes for helping my mom. She got so nervous and afraid and those guys came to her rescue I don't know their names but thank you so much!

Crippled RiverLink - the only way across the river????…read more "STRANDED! You're (blank) out of luck folks. Ramp is broken or some nonsense. No, we don't have a backup, no we don't have an alternative. You're going to miss a good bit of the concert because we are incompetent." They might as well have said this at around 7pm on 7/3/13, the night of the WMGK Heart concert. We had to take a taxi back home to get the car, drive, pay the toll and the $25 parking fee in Camden!! Useless, thanks to the corrupt Philadelphia River Port Authority. You know, the folks responsible for those water taxis bought 10 years ago that sit unused on the water shortly below this dock. Yeah, the ones who collect bridge tolls and use the money to line their pockets and award special projects unrelated to the river at all. Ahhh Philly, you'll never be a world class city this way.

Always add an extra 15 minutes to your commute time if you're taking septa.... because this place…read morewill never fail to fail you -incompetent workers - machines that dont work - never (and I mean never) on time - dirty and smelly trains - rude employees - dumb employees - late employees - slow employees - curt employees And im sitting here writing this because I missed my (late) subway because of a machine that wouldn't work and when asked for help I got the back of a lazy employee.

I definitely have my issues with Septa for the long haul. But aside from being an extremely…read moreovercrowded trolley half the time I actually find the Green Line to be more efficient than most of Septa's other lines. True that doesn't always say a whole lot with Septa. But it does a pretty good job of connecting West Philadelphia to most of CC. If you miss one another one is bound to come within 15 minutes. And if not then a lot of the green line trolleys aren't to far away from each other. so if you don't like waiting you have enough options. it also connects with the El pretty effectively. Of course I might also be kind of biased since it drops me off in front of my house.

It's a fine stop. Handicap accessible which is nice, and can't be said for all the stops!read more

A station along the MFL/L line. And that's one of the problems--they're renaming the line, but…read morethere are references to both the old and the new names. Area around this station is sketchy. Lots of beggars and drug dealers.

Omary has the finest Uber ride, in Philadelphia, PA…read more Look at this maxed out ride and he is so dope; nice, professional and on it. Check him out on the Uber APP.

I am extremely disappointed with my experience using Uber Courier…read more When I arranged this delivery, I provided clear and specific instructions through the app. I included the recipient's name and telephone number, the company name, and the exact suite number. I also selected the appropriate delivery option. I did not authorize the package to simply be left outside the building. The driver called me when they arrived for the pickup, so I had no reason to think there would be a problem with the delivery. When the driver called at the drop-off, I sent a message through the app explaining exactly where to go, including the company and suite number, and provided the contact information that had already been included with the delivery instructions. Instead of following those instructions or attempting to contact the recipient, the driver left my client's package on the floor between the front and lobby doors. They apparently did not even go inside the building. This put me in an extremely embarrassing position with my client. I arranged this delivery through Uber because I trusted that the instructions I provided would be followed. Instead, I was left looking completely unprofessional because the package was simply abandoned in an inappropriate location. What made the situation even more frustrating was Uber's response when I complained. I went through their complaint process and was initially offered a refund, only to subsequently be told that Uber could not provide one. This is also not the first time I have experienced problems with Uber's handling of an issue. At some point, Uber needs to recognize that there are actual customers on the other end of these deliveries who are trusting the company to provide a service and then trusting customer support to address problems when that service fails. I am extremely disappointed--not only with how this delivery was handled, but with how Uber handled my complaint afterward. My client was unhappy, I was unhappy, and Uber ultimately did nothing meaningful to resolve the situation.

I really don't have a problem here. Keep in mind that this review is after riding at the station…read moreduring COVID quite a number of times. So it's much quieter and parking is easier. But overall I'm happy because it's located in a nice area. It's also an express stop so it's open during COVID while other stations are closed. Conveniently, there's a PNC branch located next to the parking lot which is great if you are grabbing cash to spend in Chinatown- which frequently does not take card. I have no issues parking here. And as far as the people that frequent the station, they are not ruffians. And the station is kept clean. It's also so close to Philadelphia that you'll be there after about a 10-minute ride. Like many of the PATCO stations, waiting on the platform outside provides a nice breeze and lots of shade during the summer time!

So I purchased my ticket regularly like I do every single day for well over a year. I get off at…read morethe wrong stop and the gate swallowed my ticket, I called to let me know about the mishap and they told me to purchase another ticket, when it was pretty clear I got on the wrong stop and they can open the gates when they feel like it. I hate giving these trash major corporation my hard earned money. Fuck the owner

On 9/2018 I went to Jefferson Station in Philadelphia to board the train to the airport. The…read morestanding working employee next to the escalatgor called Pearl saw my Florida driving license and directed me to board the train without purchasing a ticket. I told her that I was senior from Florida. Onboard the employee charged me the fee plus the fine and suggested me to write a letter to the company's refund department which I did attaching the ticket and explaining the incident. After more than one month, I received a letter with the ticket back denying the refund. That important transport company which makes the liaison from the airport to the city and vice versa is not reliable and should train better and longer their staff. I would highly recommend the riders not to rely on those standing employees working for the company who would mislead them. On top of the cost of the ticket, I did not have to pay a fine since I was wrongly instructed which was not pleasant.

Found these guys on Yelp after another service disappeared off the face of the planet. I reserved…read moreone of their large SUVs for my parents who were coming home from a long trip abroad. The dispatcher called me back immediately after I left a message with the company, and was friendly and helpful in coordinating travel details for an airport pickup for my parents, who are... not technology friendly. Dispatcher called me back the afternoon of my parent's scheduled arrival with specific info on their driver - name, phone #, etc - in addition to trying to text it to them. (Nice try, my parents don't understand texting.) Their driver called moments after they stepped off the plane, and he was available curbside to them as soon as they'd collected their luggage. I'd warned them that there was quite a bit of luggage, so the driver had even brought an assistant to help him load up. Mom reported that the SUV they sent was clean and well cared for, and still had plenty of room for her, my dad, and their 8 suitcases. Driver was friendly and attentive. Mom could not have been more pleased. She even asked for his card! (Mom NEVER does this, because she finds fault with EVERYTHING.) I think it's safe to say we've found our new transportation service! ETA - this company and 1 Luxury Limousine are the same company. (Reviews are pretty great on both.) Not sure why there are two profiles, but it seemed worth mentioning.

Top notch service! We actually needed a pickup for 5am the next day and gave them a call about 11…read morehours beforehand and was scheduled in no time. The guy on the telephone was extremely accommodating and he acknowledged our discount (believe it or not there are plenty people who do not). Overall I would definitely recommend!