Hey, it's Patco. If you are heading towards NJ, this is the second stop on the route, which means…read moreif you hop on in the after work crush, you are more likely than not to at least get a seat. But at least once or twice a month, maybe if there's been train delays or especially bad weather, you might find yourself having to stand. Sometimes there is a staff member near the ticket gates yelling out when the next train is coming, which is helpful. Sometimes it smells a bit pissy near the entrances. The downside is that if it rains, the 12th St. south entrance floods and unless you are wearing waterproof shoes, it's really not accessible. For up to 2 days! The staff really should do something about that. Otherwise you have to cross the street to access PATCO.

I'll never forget the first time I visited this station. I was 21, it was late summer, and I was…read morestill slightly terrified of the city after a sheltered life in the suburbs. I was taking PATCO alone for the second time ever and meeting a friend nearby. I was so nervous that I somehow bypassed the 13th Street exit and kept walking. Hardly anyone was around but eventually I emerged at 15th Street...and had to run back a few blocks to meet my friend. It never occurred to me to turn back around. Times have changed and over the years I've used PATCO quite a bit. No matter, I still often double-check my steps when I leave this specific platform, which is probably silly and paranoid at this point. This is the second to last stop westbound, and it's conveniently situated in Washington Square West. You can also link up to the BSL here. I recommend having a Freedom Card if you frequent the city at all. I tend to see long lines purchasing tickets at the kiosks...but especially at this station.

Get off at this stop if you're visiting Market East, City Hall, or Old City. It's not my preferred…read morestop but it is often the most convenient when visiting from New Jersey. You can also link to the Broad Street Spur or the El here. If you're out late at night on a weekend, you can expect massive crowds. I can't begin to tell you how many times drunken people heading back across the bridge have casually walked into me without apology while I waited for the train. For this reason, I prefer the other stations -- in particular 15/16 and Locust -- much more. Otherwise, this spot is decent. I'm glad it exists, but I wish it could undergo a remodel. It needs one desperately.

One of the busier stations on the PATCO line due to its location on one of the major streets in…read moreCenter City. Great connections to other Philly transportation lines, but if you want to see Reading Terminal Market or do shopping, this is the stop. Heading into NJ, this is usually the stop where the most people get on. Luckily I'm usually on board before then, so I have a better chance of a seat than those boarding here.

Um you guys what's with the hate ? This place has a transit gift store. Do you know how amazing…read morethis was for my transit obsessed son?? I mean he knows all the freaking trains and stops in Boston. When he knew we were traveling to a new city he had an agenda : ride the subway trains and buy the subway trains. AT THIS PLACE YOU CAN DO BOTH. There is even a trolley on the bottom floor that you can climb in and pretend to drive. At Christmas it was nicely decorated too. I don't think he will ever forget. We bought a bus , a girard green trolley and a subway (which happens to be the market line) We are enablers. If you are a train enthusiast , they sell $$$ model trains. And mugs that say I love trains ! And lots of other things. Oh and they have Thomas trains and a train table. I can't believe this place exists. MBTA get with the program.

It's fine, just another train station. It's ascetically pleasing - very pretty and well doneread more

So thankful and grateful to the Benjamin Franklin Delaware river port authority workers on Friday,…read moreOctober 23, 2020 at 7:30 AM they helped my mom who had a tire blowout. The workers helped her while she was pulled over with a blown out tire. They changed her tire for her and helped her on her way! These gentlemen are heroes for helping my mom. She got so nervous and afraid and those guys came to her rescue I don't know their names but thank you so much!

Crippled RiverLink - the only way across the river????…read more "STRANDED! You're (blank) out of luck folks. Ramp is broken or some nonsense. No, we don't have a backup, no we don't have an alternative. You're going to miss a good bit of the concert because we are incompetent." They might as well have said this at around 7pm on 7/3/13, the night of the WMGK Heart concert. We had to take a taxi back home to get the car, drive, pay the toll and the $25 parking fee in Camden!! Useless, thanks to the corrupt Philadelphia River Port Authority. You know, the folks responsible for those water taxis bought 10 years ago that sit unused on the water shortly below this dock. Yeah, the ones who collect bridge tolls and use the money to line their pockets and award special projects unrelated to the river at all. Ahhh Philly, you'll never be a world class city this way.

Always add an extra 15 minutes to your commute time if you're taking septa.... because this place…read morewill never fail to fail you -incompetent workers - machines that dont work - never (and I mean never) on time - dirty and smelly trains - rude employees - dumb employees - late employees - slow employees - curt employees And im sitting here writing this because I missed my (late) subway because of a machine that wouldn't work and when asked for help I got the back of a lazy employee.

I definitely have my issues with Septa for the long haul. But aside from being an extremely…read moreovercrowded trolley half the time I actually find the Green Line to be more efficient than most of Septa's other lines. True that doesn't always say a whole lot with Septa. But it does a pretty good job of connecting West Philadelphia to most of CC. If you miss one another one is bound to come within 15 minutes. And if not then a lot of the green line trolleys aren't to far away from each other. so if you don't like waiting you have enough options. it also connects with the El pretty effectively. Of course I might also be kind of biased since it drops me off in front of my house.

It's a fine stop. Handicap accessible which is nice, and can't be said for all the stops!read more

A station along the MFL/L line. And that's one of the problems--they're renaming the line, but…read morethere are references to both the old and the new names. Area around this station is sketchy. Lots of beggars and drug dealers.

Omary has the finest Uber ride, in Philadelphia, PA…read more Look at this maxed out ride and he is so dope; nice, professional and on it. Check him out on the Uber APP.

I was charged for an Uber that never picked me up. They refused to refund my card. I won't ever…read morecall them again.

I really don't have a problem here. Keep in mind that this review is after riding at the station…read moreduring COVID quite a number of times. So it's much quieter and parking is easier. But overall I'm happy because it's located in a nice area. It's also an express stop so it's open during COVID while other stations are closed. Conveniently, there's a PNC branch located next to the parking lot which is great if you are grabbing cash to spend in Chinatown- which frequently does not take card. I have no issues parking here. And as far as the people that frequent the station, they are not ruffians. And the station is kept clean. It's also so close to Philadelphia that you'll be there after about a 10-minute ride. Like many of the PATCO stations, waiting on the platform outside provides a nice breeze and lots of shade during the summer time!

So I purchased my ticket regularly like I do every single day for well over a year. I get off at…read morethe wrong stop and the gate swallowed my ticket, I called to let me know about the mishap and they told me to purchase another ticket, when it was pretty clear I got on the wrong stop and they can open the gates when they feel like it. I hate giving these trash major corporation my hard earned money. Fuck the owner

On 9/2018 I went to Jefferson Station in Philadelphia to board the train to the airport. The…read morestanding working employee next to the escalatgor called Pearl saw my Florida driving license and directed me to board the train without purchasing a ticket. I told her that I was senior from Florida. Onboard the employee charged me the fee plus the fine and suggested me to write a letter to the company's refund department which I did attaching the ticket and explaining the incident. After more than one month, I received a letter with the ticket back denying the refund. That important transport company which makes the liaison from the airport to the city and vice versa is not reliable and should train better and longer their staff. I would highly recommend the riders not to rely on those standing employees working for the company who would mislead them. On top of the cost of the ticket, I did not have to pay a fine since I was wrongly instructed which was not pleasant.

During the day, the William H. Gray 30th Street Station has that typical train station busyness…read more The station is nice because the SEPTA regional train is connected. Amtrak tickets get a free SEPTA transfer to City Center (simply scan your ticket at the fare gate, entering and exiting). I needed assistance figuring out which train to take, and a staff member was readily available to advise to get me to my city destination. I also came here in the wee hours of the morning for a late night/early morning train. It's open 24/7 (with proof of ticket), and an officer did come around to verify that visitors had train tickets while waiting in the station. Only the 30th Street entrance is open between 1am-4am. I arrived a little before 1am, but the entrance doors on the other streets were already locked. It was a nice, quiet, and safe place to wait overnight. There's benches (with outlets) to stay charged while you wait. And there's WiFi! It was quite drafty on the benches - I guess they don't want you falling asleep! There was security present. An unruly guest was yelling and causing trouble, and the police asked him to leave. Gate entrances are clearly labeled and there's adequate screens around the station, including a giant screen for train information in the middle of the hall by the desk agents. They do have a food court here but it's currently under renovation. There were a few vending machines (the farmer's fridge type) for light bites. Bathrooms could have been cleaner. When I stopped by to use, half were shutdown due to cleaning in progress. The other half were typical public transportation, public restroom cleanliness... not great (looked like these were still waiting to be cleaned). While I waited, staff were cleaning up the train station. The floors were being polished, and even the benches were being dusted. They put in the work to keep it nice (at least in the main hall area), and it shows.

BLUF: A true transportation hub for Amtrak, SEPTA and NJ Transit in a lovely historical, circa…read more1930s art deco building. I am always so happy to see historical buildings saved, especially when it comes to trains. The demolition of NYC's Penn Station for Madison Square Garden is a travesty that hurts my heart so I appreciate that this station, which was once a station for the Pennsylvania Railroad, is still in tact. However, the station is showing some wear and tear and would benefit from a facelift. With Philly hosting FIFA World Class Soccer, the MLB All Star games and other events for America's 250th, I thought maybe there would be some renovations to the station. Unfortunately, the food court is closed so the only options for food and drinks are Dunkin Donuts and a newspaper stand. There is an ongoing renovation but I can't tell exactly what has been done. i will say, it was nice to see the station from about a block away - the exterior is lovely. The trains all board under the station so it's convenient that you don't have to walk too far to get on your train like you would at a stub-end station. For those needing assistance, Amtrak offers a "Red Cap" service. Getting down the escalators and down the platform can be a bit of survival of the fittest so asking for help will get you escorted down the elevator to your train car without battling the masses. Red Cap will also take care of your bags. The waiting room is large as are the bathrooms. They also have some nice exhibits about the station and its artwork. I'm looking forward to returning to see how the renovations turned out. I am hoping that the food court will reopen and maybe even offer some local eateries.