Yesterday a recording mentioned delays due to operator unavailability. Today I waited a half hour…read morefor a train. Why is a KeyCard $4.95?

Septa is the worst. The union keeps it terrible. We should get free ride on any delay over 14…read moreminutes when there are no advanced notice. The employees union should be fined everytime the are late also

The Philadelphia bus stop does not even have a sign, there is no information posted, no visible…read moreemployee or departure information. The bus a third party bus while boarding the driver is talking about breaking down multiple times recently. My seat is so close to the seat in front of me and the one in front is not reclined. The seats are all differently spaced. I would have more leg room in a Volkswagen. Driver was friendly, drove a bit fast, hard stops from not having adequate following distance. Allentown also has no sign saying greyhound however every other bus line has a sign. The bus departed before its scheduled departure and the app said it would be departing later than the scheduled departure. This company is obviously poorly managed!

The departure location is now at 199 Spring Garden Street under the underpass as of February 2025…read more This is not a pleasant location for many reasons. As others mentioned, you are waiting outside in the elements with your luggage. There are benches in a small garden and a low wall to sit on or lean against or rest your bag as you wait but all of it is dirty. And the whole situation feels unsafe. It's dark under there even in the daylight and far from any businesses. I was traveling from Philly to Richmond with a 45 minute transfer in DC. Missed my connection bus at Union Station because I got a text saying my bus was delayed from 1:50 to 2:18. Checked the schedule at 2:00 and it showed the bus departed at 1:55. Greyhound customer service put me on the 4:00 to Richmond but when I went to the office to retrieve my phone they let me charge, I was told the 4:00 pm was delayed to 6:00 pm. I had to purchase another ticket to get a 4:00 bus back to where I came from. I spent an entire day going nowhere. Took Greyhound two weeks to respond to my claim only to issue a voucher for a future trip but I'm not done with them yet.

While staying in South Philadelphia West, SEPTA NRG Station not only was within an accessible…read moredistance from my hotel (Radisson Hotel Philadelphia), but the commute connected me to SEPTA Olney Station which is near the starting line for Independence Blue Cross Broad Street 10 Mile Run. If you are looking for an easy way to get downtown, yet with time to spare it is an accessible transit with several stops in between that will connect you to sights known to the city of Philadelphia. SEPTA NRG Station is a very well-maintained station that also serves as an exit stop to sporting venues, like Xfinity Live! (NBC Sports Arena), Citizens Bank Park, Lincoln Financial Field, and Wells Fargo Center which are all located in the heart of South Philadelphia. While in the area after completing Independence Blue Cross Broad Street 10 Mile Run, I could not help but sense that Philadelphia is a city that loves its sporting teams, as like Chicago, the city where I am from. Being that I have had nothing but pleasant commutes, I would gladly commute from SEPTA NRG Station again, as well as recommend it to anyone visiting the city of Philadelphia for anything aforementioned. ~ Be Kind. ALWAYS. ~ Thomas G

SEPTA needs to clean this location more often. Always sleeping like pee. Also there should be at…read moreleast two cops around for safety reasons, because it's a busy hub for students and healthcare workers.

Olney serves its role as a transportation hub for North Philly. The buses and the Broad Street Line…read moreare convenient and will generally get you where you need to go, until they are late without notice or completely filled. Beyond the transit, going here is generally not by choice. The terminal is frequently littered with empty airplane shooters, vape packages, and Dunkin bags. SEPTA personnel generally don't do much for you if there isn't an opportunity for them to make money, and they're few and far between at this station. Not only is the terminal located in a bad area, Broad & Olney has become notorious as a hotbed for crime independent of the transportation center. Crime is taking the place of business, as the intersection used to be lined with shops and restaurants that have since closed and run for the hills. All in all, if you need to take a bus, try to catch it at another stop before the transportation center. You'll be more likely to get a seat and you'll save yourself the aggravation of being here. If you're taking the BSL, though not much of an upgrade, you may be better off just going up to Fern Rock.

This review is about Amtrak as a whole, BUT specifically for John ( in baggage). This man went…read moreover, and beyond to help me get my luggage back. It was out of my possessio, and went all the way to Boston, MA. I was in philly this was not amtrak's fault. He helped me after he saw me crying. He worked effortlessly with his manager, and the conductor to locate my belongings. He found them, and stayed in contact with me the whole time. This person showed 100% of care and compassion for his customers! It's the best experience I've ever had with a scary, and uncertainty situation. Thank you so much JOHN!!!!! You are the MAN!!!! -Nichole

A good, not great experience on the Norfolk - Philadelphia schedule…read more The pros are reasonable fares if you get tix early. Not having to worry about traffic. Finally being able to work on the train is a bonus. The cons for me was over a two hour delay and unfortunately food poisoning from a turkey sandwich at the club car. I would ride them again and recommend. 3+ rounding down.

One of the busier stations on the PATCO line due to its location on one of the major streets in…read moreCenter City. Great connections to other Philly transportation lines, but if you want to see Reading Terminal Market or do shopping, this is the stop. Heading into NJ, this is usually the stop where the most people get on. Luckily I'm usually on board before then, so I have a better chance of a seat than those boarding here.

Get off at this stop if you're visiting Market East, City Hall, or Old City. It's not my preferred…read morestop but it is often the most convenient when visiting from New Jersey. You can also link to the Broad Street Spur or the El here. If you're out late at night on a weekend, you can expect massive crowds. I can't begin to tell you how many times drunken people heading back across the bridge have casually walked into me without apology while I waited for the train. For this reason, I prefer the other stations -- in particular 15/16 and Locust -- much more. Otherwise, this spot is decent. I'm glad it exists, but I wish it could undergo a remodel. It needs one desperately.

The 30th Street Station (Or the Bill Gray Amtrak Station) is ALMOST as historic as it gets in…read morePhiladelphia IF you ignore that Philadelphia has Independence Hall, The Liberty Bell, the Betsy Ross House and Benjamin Franklin's Print Shop and the nation's first post office!...among a slew of other places! Philadelphia is the place to be during our country's 250th anniversary and any other time of the year! History is everywhere in Philadelphia and it's a beautiful place and beautiful people who truly welcome EVERYONE! And AMTRAK is just about the best way to get to Philadelphia! A piece of trivia, I used to work with the namesake of this station, and he probably used this station more than just about any other Philadelphian, to get back and forth to Washington, DC. It couldn't be easier to get from Philadelphia to Dc or New York or Boston than to hop on a train and let someone else do the driving!

An update to my initial review:…read more I'm a fan of Amtrak, reliant on their service since I regularly travel between Philadelphia and NYC. The train takes less time than driving and saves us a fair amount of money. (Are you familiar with the price of parking in Manhattan?!) I generally pay the extra $3 to modify my ticket without penalty. Life happens and we've had to make changes more than once. Two weeks ago I realized something astonishing. With a major snowstorm hitting the northeast, I decided last minute to change my ticket from Tuesday to Sunday. I wanted to get back to PA. Posted fares were insane, literally priced more than an airline ticket. I was resigned to staying put in NY. For the fun of it, I checked several times and then .....voila! A fare posted at $219 an hour before, had dropped to $24! Four seats were available. I grabbed one. So my message is twofold: pay the extra couple of dollars for flexibility, AND if you're deterred by expensive tickets on a particular day, keep checking. It can change on a dime!

This station is usually pretty empty without a bunch of riders waiting on the platform. It does…read morehave a creepy, eerie vibe to it. I was able to enter through the race street entrance without any issues. This stop serves both local and express BSL trains and is close to the Pennsylvania convention center.

This is the closest subway station to where I live, and it is annoying in multiple aspects. I will…read morelist the ways that the Race-Vine BSL orange line is deficient: 1). There is no sales office at this station, i.e. you cannot buy tokens from either a person or a token machine. 2). There are no bike racks at this station. 3). The concourse tunnel which connects from the Municipal Services Building/City Hall to Race-Vine is permanently closed. 4). You cannot enter the subway station from Race St. -- only by Vine St. Why can't SEPTA at least put in a token machine? Why must I walk all the way to City Hall Station if I'm out of tokens?

Um you guys what's with the hate ? This place has a transit gift store. Do you know how amazing…read morethis was for my transit obsessed son?? I mean he knows all the freaking trains and stops in Boston. When he knew we were traveling to a new city he had an agenda : ride the subway trains and buy the subway trains. AT THIS PLACE YOU CAN DO BOTH. There is even a trolley on the bottom floor that you can climb in and pretend to drive. At Christmas it was nicely decorated too. I don't think he will ever forget. We bought a bus , a girard green trolley and a subway (which happens to be the market line) We are enablers. If you are a train enthusiast , they sell $$$ model trains. And mugs that say I love trains ! And lots of other things. Oh and they have Thomas trains and a train table. I can't believe this place exists. MBTA get with the program.

It's fine, just another train station. It's ascetically pleasing - very pretty and well doneread more

It's a fine stop. Handicap accessible which is nice, and can't be said for all the stops!read more

A station along the MFL/L line. And that's one of the problems--they're renaming the line, but…read morethere are references to both the old and the new names. Area around this station is sketchy. Lots of beggars and drug dealers.